10.0
really awful- Crashes / Fires:
- 8 / 61
- Injuries / Deaths:
- 14 / 0
- Average Mileage:
- 55,529 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Car stalled twice while in motion when turning into traffic now the check engine light is
- Chapin, SC, USA
Car lights indicate engine is overheating and car must be turned off immediately. Car begins to shake and steering wheel locks up. Has occurred three times. Mechanics cannot find anything wrong with it. This time the mechanic said the sensor is sending a false report and the engine is not overheating. Occurs within 1-5minutes of driving on side roads going no more than 35 miles an hour or less each time.
- Chattanoiga, TN, USA
The contact owns a 2013 Ford Escape. While driving, the vehicle failed to respond when the brake pedal was depressed and the engine revved high. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who was unable to duplicate the failures. The vehicle was taken to briarwood Ford (7070 E Michigan ave, saline, mi 48176, (734) 429-5478) to be diagnosed, but they were also unable to duplicate the failures. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 68,000.
- Saline, MI, USA
The contact owns a 2013 Ford Escape. The contact smelled coolant and noticed coolant leaking under the vehicle. The failure occurred intermittently. The orange to red warning indicator for the coolant system flashed "low" and "service required". the vehicle stalled more than once due to reduced engine power. The vehicle was not included in a recall campaign. An independent mechanic inspected the vehicle, but was unable to determine the origin of the coolant leak. The vehicle had to constantly have the coolant refilled to prevent an engine shut down while the vehicle was in motion. The vehicle was not repaired. The manufacturer was notified of the failure. The dealer was not contacted. The approximate failure mileage was 89,120.
- Chapin, SC, USA
While driving down highway 52 yesterday evening my Ford Escape 2013 caught on fire. I was able to pull to the side after it seized (brakes quit in the process) and had to jump out the passenger side door as the whole engine was on fire and engulfing the driver side.
- Cleveland, GA, USA
Car now shuts off frequently after shifting into reverse and back into drive. Recently happened while my wife was pulling out of a heavy traffic area.
- Wellington, CO, USA
The contact owns a 2013 Ford Escape. The contact stated that the engine overheated. The contact placed coolant into the engine four times, but the coolant continuously leaked out. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 90,050.
- Moore, OK, USA
The contact owns a 2013 Ford Escape. While driving 30 mph, the vehicle stalled and restarted on its own without warning. The vehicle was taken to an independent mechanic who referred the contact to the local dealer. The vehicle was taken to grieco Ford of delray beach (3000 S federal hwy, delray beach, fl 33483, (561) 278-0303) where it was diagnosed that the fuel vapor cap needed to be replaced. The vehicle was repaired. The manufacturer was contacted and did not assist. The failure mileage was 69,970. Consumer sent 2 letters to manufacturer regarding reimbursement. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Boca Raton, FL, USA
Was actively driving on a city road approaching an intersection and slowing down for a traffic light, in deerfield beach fl when the car stalled. Car would not restart. After pushing the car out of the travel lanes, it restarted. Took the car to local auto repair shop, where they advised of investigation and did not fix the problem. Took car to Ford dealer, where they related the problem to a faulty fuel vapor cap, and repaired it. At the dealer, the service rep advised that this is something that happens to a lot of Ford cars.
- Boca Raton, FL, USA
Car stalled while driving in a city street approaching intersection. Stopped and was unable to restart. After pushing car out of the way, car restarted. Drove slowly to car repair shop--unable to repair, advised of NHTSA investigation. Took car to dealer, Ford repair shop said problem was with fuel vapor cap. Contacted Ford corporate, but am unable to get reimbursement.
- Boca Raton, FL, USA
Car stalled in the middle of the roadway, on a city street, approaching intersection, while in motion. No warning. Was unable to restart car. After pushing car out of traffic, car restarted. Drove carefully to repair shop, which was unable to repair. Drove car to Ford dealer where diagnosis was faulty fuel vapor cap. Dealer advised that this happened to many of these cars.
- Boca Raton, FL, USA
The contact owns a 2013 Ford Escape. The contact stated that the vehicle failed to start and the check engine and "stop engine safely/overheating" indicators were illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 88,000.
- Houston, TX, USA
I have a 2013 Ford Escape with over 120,000 miles. I've had it 2 years. I purchased the car used with about 84,000 miles on it.. recently my coolant would go low and then sometimes the car would say it's overheating when it actually wasn't causing it to automatically shut off. Today, 04/24/2019 the car started to cut off while driving and after numerous attempts of starting the car to drive it the engine light has now come on. I see this is a very popular complaint with this vehicle and would like to if anything is being done on Ford end regarding repairs or any type of recall. I will be taking it to the mechanic in the morning
- Bay Shore, NY, USA
The contact owns a 2013 Ford Escape. While driving various speeds, the vehicle stalled and the check engine warning indicator illuminated. The contact was able to coast the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to be driven to the contact's residence. The vehicle was later taken to gulf coast Ford (located at 3000 state hwy 288, angleton, tx 77515, (713) 422-7200) where it was diagnosed that the map sensor failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to seth wadley Ford Lincoln (located at 333 N, butler road, pauls valley, ok 73075, (877) 710-2709) where they wiggled some wires and the check engine warning indicator turned off; however, the vehicle was not repaired. The manufacturer was notified of the failures and provided case number: 17452552. The failure mileage was 39,572. Consumer stated vehicle would stop in the middle of traffic randomly.
- Quimby, IA, USA
When slowing down to a stop or at idle the vehicle lunges and stalls out. It does completely and the vehicle has to be restarted. Sometimes this happens multiple times in a row. It happens after city driving, highway driving or while idling. The vehicle lunges and stalls and while doing so the vehicle does not respond to the gasoline pedal.
- Skiatook, OK, USA
The contact owns a 2013 Ford Escape. While driving low speeds, the vehicle stalled. The contact pulled over and restarted the vehicle, but the failure continued intermittently. There were no warning indicators illuminated. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 109,000.
- Pinson, AL, USA
As I was driving to work (at ~35 mph), an alert appeared warning me of the engine overheating and to "stop soon". I lost power for the most part and had to coast into a parking lot. I had been driving for less than 5 minutes (cool day, ~60 degrees F, dry conditions).
- Brownwood, TX, USA
Takata recall while driving my car on a city street I came to a red light I was stopped for just a moment and the low coolant sign/message came on not even a second later it starts flashing red saying system overheating turn engine off the thermostat spikes all the way up I am on a 4 lane road with my child in the vechele as I am getting over to get us out of harms way the car is starting to stall. I got to a parking spot mind you this might have taken 1 minute or less I turn car off and wait a few minutes to pop the hood and see what is going on. The antifreeze jug is full there was no reason for the car to overheat I waited a few more minutes started the car and the low coolant light goes off temperature is fine now the check engine light is on I drove the car home it drove fine no issue. I can not put my children in a vehicle that I have no idea what is gonna do if I could not have got my car to a parking spot we would have been hit on this road.
- Redford Twp., MI, USA
At 73K miles, low coolant light appeared while driving without any visible signs of a leak. Drove to dealership and was told that water pump and heater hose were leaking. The next week the low coolant light came back on so I returned to the dealership and was told that the connection hose to the cylinder head was leaking. After replacing this hose connection, dealership now tells me that leak is coming from cylinder head. This is a fire hazard and should be recalled.
- Galt, CA, USA
- Cottleville, MO, USA