10.0

really awful
Crashes / Fires:
8 / 61
Injuries / Deaths:
14 / 0
Average Mileage:
55,529 miles

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« Read the previous 20 complaints

problem #503

Nov 192018

Escape

  • 51,265 miles
While driving low coolant light came on followed by engine over heating warning, to shut down when safe to do so. This happen twice. Each time complete loss of power. I was informed by Ford mechanic loss of power is Ford way of not damaging engine. Highway driving is a surely a life & death situation. First time issue on city street September 14 2015. Repair replace water pump. Second time on highway November 19, 2018. Second repair pending. Big concern is total loss of power to save an engine with little concern for people. Something seriously wrong with this thinking. Another on going issue is vehicle hesitate when accelerating from stop position or while moving. Always have to be sure there is plenty of space, never know when it will happen.

- Clinton Township, MI, USA

problem #502

Nov 192018

Escape

  • 50,000 miles
Coolant low light and engine will shut down. Have to add coolant about every 6 weeks or this will happen. I'm a female college student and this shouldn't be happening!! has been doing this for about 18 months. Have taken twice to Ford to have fixed and they replaced a sensor once I know don't think they did anything the first time I took it. Since it only does this about every 6 weeks I guess they aren't going to do anything about it. Thanks (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Jonesboro, AR, USA

problem #501

Jun 012016

Escape

  • 56,000 miles
The contact owns a 2013 Ford Escape. The contact stated that the engine coolant and temperature warning indicators kept intermittently flashing. The contact refilled the coolant fluid and the warning indicators went off. As the failure progressed, the vehicle hesitated, there was a loss of power, an abnormal noise was heard, and the temperature high warning indicator illuminated. The contact made an appointment with maxwell Ford (512-916-2661, 5000 S ih 35 frontage rd, austin, tx 78745) on November 19, 2018 to have the vehicle diagnosed. The manufacturer was notified of the failures. The VIN was not available. The approximate failure mileage was 56,000. Consumer stated there were signs of engine overheating. The engine coolant has been issue since purchasing the vehicle.

- Austin, TX, USA

problem #500

Nov 192017

Escape

  • 90,000 miles
The contact owns a 2013 Ford Escape. While driving various speeds, the engine stalled while driving various speeds. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 90,000.

- Oakvale, MS, USA

problem #499

Nov 172018

Escape

  • 63,000 miles
I came to a stop at sign. The engine stalled. I put it in park and restarted the engine. It took an extra amount of time to start but did restart. I then proceeded to turn onto a busy road. Upon acceleration the vehicle hesitated and would not accelerate or respond to throttle input. I was able to pull to the side of road and narrowly avoid an accident. The check engine light did not illuminate nor are there any obd codes. Doing a little research, I have noticed that there are other year make and models that are having the same issue. I urge you to rectify this situation with Ford. This is not only a danger to me and my family but also to other drivers on the road.

- Zionsville, IN, USA

problem #498

Nov 172018

Escape

  • miles
I bought my Ford Escape 2013 in March 2016 as used car. From the beginning I have problems with engine coolant. Coolant just disappears. I went to the mechanic and he said that heater hoses have to be replaced. I did it. But still I have to add coolant because it evaporates somehow. Nobody knows how to fix it and what is wrong, because it looks that cooling system is ok, but is not. I'm afraid to travel long distances because of this problem.

- Long Beach, NY, USA

problem #497

Sep 012017

Escape

  • 30,000 miles
Since purchasing this Ford Escape sel 1.6L, I've had repeated issues with coolant loss. Every time I've flagged it to the dealer, they brush me off and have filled up the coolant, saying they can't source the issue. I've been concerned that I've had a cracked cylinder head ever since the 13S12 recall in 2014. In recent years, the coolant loss issue had accelerated dramatically. It is unpredictable. And when it happens, the coolant will suddenly go from an ok level to substantially below minimum. Furthermore, the engine has a persistent burning smell over the past couple of years. I've had to drive around with a jug of coolant and a plastic solo cup to refill the coolant tank whenever the low coolant light lights up. Over the past 2 years, I've had to refill the coolant at least a dozen times. Overall, I am concerned this was a fundamental flaw from the very beginning, and instead of doing the proper thing and rebuilding/replacing engines back in 2014 when the 13S12 recall occurred, Ford put a band-aid over it and now the issues are re-arising just when so all the vehicles have had their warranties lapse. I do hope the NHTSA forces Ford to do the right thing here.

- Glenview, IL, USA

problem #496

Sep 072018

Escape

  • 98,422 miles
The contact owns a 2013 Ford Escape. While driving 30 mph, the vehicle stalled without warning. The failure recurred numerous times. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 98,422.

- Kinston, NC, USA

problem #495

Nov 012016

Escape

  • 92,000 miles
The contact owns a 2013 Ford Escape. While operating the vehicle, a burning odor was present inside the cabin of the vehicle. In addition, the check engine and low coolant level warning indicators remained illuminated. The contact indicated that coolant was constantly leaking from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant bypass valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The dealer was not notified. The failure mileage was 92,000.

- Pittsburg, PA, USA

problem #494

Mar 112018

Escape

  • 60,000 miles
The contact owns a 2013 Ford Escape. While driving 10 mph, the vehicle stalled. When the accelerator pedal was depressed, the vehicle seized and the rpms increased to 5 rpms. The vehicle was taken to bill kay Ford (14633 S cicero ave, midlothian, il 60445, 708-388-3000) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified and stated that the dealer must duplicate the failure in order for the vehicle to be repaired. The failure mileage was 60,000. Consumer stated report is incorrect. Vehicle stalled the day after consumer purchased it on March 10th at 55,800 miles. Dealership said it was a key problem but it wasn't, 3 days later there was no power when gas pedal was pressed and went into limp mode at 56,100 miles. This has happened 10 times. Updated 12/20/18

- Markham, IL, USA

problem #493

Nov 062018

Escape

  • miles
Driving SUV on a city street when engine became overheated & shut off due to a coolant leak.

- Springfield, MO, USA

problem #492

Oct 152018

Escape

  • 90,000 miles
The contact owns a 2013 Ford Escape. While accelerating, the vehicle began to overheat. If the rpms increased to high, the engine warning indicator would illuminate for a few days. The contact would have to pull over to allow the vehicle to cool down and had to refill the antifreeze more often than normal. The dealer (ciocca Ford quakertown, 321 S. West blvd, quakertown, pa 18951, (844) 224-6525) stated that there were no recalls on the vehicle. The manufacturer had not been contacted. The vehicle was not diagnosed or repaired. The failure mileage was 90,000.

- Quakertown, PA, USA

problem #491

Feb 112017

Escape

  • 122,000 miles
Takata recall my vehicle had endless issues and problems. I would drive a mile or so to gas station, turn off car, get gas and then the car wouldn't start or drive 15 miles, do a job, 30 minutes later get in and the car wouldn't start. It took several times for the vehicle to turn over and then stay running. I would throw it into gear to get the engine running and sometimes it'd be fine, other times it would bog down and stall. I got into an accident and my car was totaled. I had mechanics look at the issue and they would say the O2 sensor, wastegate solenoid or evap leak. They would nickel and dime me with all these little things. The codes were, P0234, P26B7 and P0456. They said coolant was getting into the fuel system and that was contributing to the stalling and problems. I had to see a chiropractor after my accident due to spinal pain and discomfort. However, it was worth this getting rid of this lemon once and for all. If anyone else is experiencing these problems, post the fix so that it can save someone else from financial, emotional and physical pain. I didn't let anyone drive my vehicle(wife/family) because I never knew when it would stall and where.

- Saint Louis, MO, USA

problem #490

Oct 302018

Escape

  • 80,000 miles
The contact owns a 2013 Ford Escape. The contact stated that water was leaking from the water pump and the pump was loose and making a loud noise. Also, the vehicle overheated and could not be driven. The vehicle was taken to tomball Ford (22702 tomball pkwy, tomball, tx 77375, (281) 378-3160) and they stated that the vehicle exceeded the 60,000 mile and extended warranties. The dealer also mentioned that the VIN was not included in a recall; therefore, they would not cover the repair cost. The manufacturer also stated that there was no recall on the vehicle. The vehicle was not repaired. The failure mileage was 80,000.

- Cypress, TX, USA

problem #489

Oct 022017

Escape 4-cyl

  • Automatic transmission
  • 90,043 miles
The contact owns a 2013 Ford Escape. The contact stated that there was an internal leak within the coolant system which was going into the area of the engine assembly. The vehicle had been taken to several dealers who had been unable to provide a permanent remedy and more recently crossroads Ford Lincoln of southern pines (1590 us-1, southern pines, nc 28387, 1-(910) 692-8765) was notified to determine if they may be able to check with the manufacturer to determine a solution to prevent the failure. The vehicle was not repaired yet. The manufacturer was notified of the failure. The approximate failure mileage was not available.

- Pinehurst, NC, USA

problem #488

Oct 282018

Escape

  • 61,644 miles
While driving the vehicle gave a low coolant message then said vehicle overheating and I had to pull over immediately. It did not give me much of a chance to pull over safely because of the loss of power. Luckily I was just pulling out from a parking lot and drove into the next lot. The car had been parked at least 30 minutes and could not have gotten to full temp by the time the message came up. The car began to shake and shudder until I turned off the engine. I could then restart the car and it would idle and rev up fine in park but as soon as I tried to drive it would stumble again and give the overheating message. This is the 1.6L ecoboost engine. It has done this a couple times intermittently. I topped off the coolant and was able to drive the vehicle home. I've read lots of similar complaints on this vehicle and feel this should be a recall for Ford to take care of. It has been in for multiple warranty repairs including recall 13S12-S2 which was for these overheating issues. Ford knows there is a problem but for some reason did not include the 2013 model year in the other recalls. How many vehicles need to overheat and catch fire before Ford is held accountable?

- Renton, WA, USA

problem #487

Oct 232018

Escape

  • 78,000 miles
I reported previously and now have the full report from the dealership. While driving at the ymca in Liberty township the car stalled out and would not restart. The computer stated engine overheating find a safe place to pull over. Upon doing so I had the vehicle towed the next morning. I was informed that the car is throwing codes that state coolant valve left open, along with 4 other codes that were tripped. The Ford customer service told me multiple times this was unrelated to the previous coolant sensor recall however the 54 pages of information as well as the dealership are stating otherwise.

- Liberty Township, OH, USA

problem #486

Apr 012016

Escape

  • 78,850 miles
The contact owns a 2013 Ford Escape. While driving at unknown speeds, the vehicle overheated and shut off. The contact stated that the hazard lights illuminated and flashed, and the engine overheating message displayed. The vehicle was taken to van horn Ford (1000 E summit ave, oconomowoc, wi 53066, (262) 567-5574), but they were unable to determine the cause of the failure. The vehicle was towed to griffin Ford (1940 E main St, waukesha, wi 53186, (262) 542-5781) where they topped off the fluids, but also could not determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer provided reference number: Cas16181232 and referred the contact to NHTSA. The failure mileage was 78,850.

- Oconomowoc, WI, USA

problem #485

Sep 282018

Escape

  • 127,356 miles
The contact owns a 2013 Ford Escape. While attempting to accelerate from a stop with the accelerator pedal depressed, the vehicle stalled. The contact had to turn the ignition off and back on to drive the vehicle. The contact stated that the failure occurred numerous times. The dealer (gresham Ford, 1999 powell blvd, gresham, or 97080) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 127,356.

- Troutdale, OR, USA

problem #484

Oct 222018

Escape

  • 50,000 miles
Stalls randomly at low RPM, seemingly it's same exact symptoms as recall 14S17 which was for the larger 2.0 motor. Vehicle hesitates and stalls and wont start easily. This happened on four separate occasions over 6month period. Vehicle only has 50,000 miles

- Middletown, NJ, USA

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