The contact owns a 2013 Ford Escape. While driving 60 mph, the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine coolant bypass valve failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 78,000. Updated 04/05/17

- Spring, TX, USA

The contact owns a 2013 Ford Escape. The contact stated that while driving at 35 mph, the vehicle independently reduced speed advertently as the engine or transmission warning light illuminated. The contact was unsure of which warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the sensor in the cooling system failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 30,000. The VIN was unavailable.

- Espinsola, NJ, USA

My car started acting up when the check engine light came on. It has run at lower speeds, sputtering and seems to have loss of power while driving in local conditions no more than 15 miles or so. I called Ford where I purchased the vehicle, and they offered to tow it. At first they made it seem like everything is covered, and now its 2 weeks later after them telling me its some sort of sensor that needs to be replaced and the cost is 1100 dollars, the car is 3 years old with 30000 miles on it, they will not fix the car until payment is made. It seems that its an issue they should have to fix on there dime not mine.

- Bayville, NJ, USA

The contact owns a 2013 Ford Escape. While driving 75 mph, the vehicle violently jerked and the check engine warning indicator illuminated. While at a complete stop, the vehicle stalled, but was able to restart on the first attempt. The dealer diagnosed that the fourth cylinder was faulty and the engine needed to be taken apart for a complete diagnostic. The vehicle was not repaired. The VIN was invalid. The failure mileage was approximately 71,000.

- San Tan Valley, AZ, USA

The contact owns a 2013 Ford Escape. A week after the vehicle was repaired per an unknown manufacturer recall, the check engine warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the cooling bypass valve needed to be replaced. The vehicle was repaired, but the failure recurred six months later. The vehicle was taken back to the dealer where it was diagnosed as having the same failure. The vehicle was repaired again, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 1,000. The VIN was not provided.

- Yulan, NY, USA

The contact owns a 2013 Ford Escape. While driving approximately 10 mph, the accelerator pedal was depressed, but the vehicle failed to accelerate. The engine stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to a dealer, but was not diagnosed or repaired. The vehicle was not repaired and the failure recurred. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 58,000.

- Waycross, GA, USA

The contact owns a 2013 Ford Escape. While driving various speeds, the vehicle stalled, the steering wheel locked, and the vehicle was unable to shift into neutral. The engine warning indicator illuminated. The vehicle was towed to the dealer where it was diagnosed that the vehicle had a gasket issue. The vehicle was repaired, but the failure recurred. The vehicle was towed to the dealer again where it was diagnosed that it needed coolant. The failure recurred and the vehicle was towed to the dealer again. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was approximately 100,000.

- Elkton, ME, USA

I have had several problems with this vehicle aside from the official recalls issued on my specific car. Started losing coolant. Would stall after starting and sluggish during acceleration. Took to dealership were I was told I needed a new fuel pressure sensor and battery. (no mention of coolant leak until I pushed further) new parts cost me nearly $600 and I was then told that I needed a new cylinder head (that was causing coolant leak). Price for new cylinder head upwards of $3000 (out of warranty by 4000 miles). I took the car from the dealership without cylinder head repair. Still stalling after started and sluggish during acceleration even tho fuel pressure sensor was supposed to be the problem. A few weeks later the car started to smell like gas while I was driving. Discovered a cracked fuel line spraying into engine compartment. Called Ford because this issue is part of a recall. They informed me that it was not for my vehicle but if they decided to include it later I would be reimbursed for the repair. Lastly, I was driving the car when I heard an odd metal on metal type of noise. I stopped at a light and the car shut off. No warning lights on the dash to tell me what might be the problem. Pushed the car into a parking and discovered that it had a blown head gasket and oil in the water and a different part of gas line had cracked spraying fuel into the engine compartment again. This car never once overheated so there is no reason it should have a blown head gasket. So now the car is not quite 4 years old and not drivable.

- Naples, FL, USA

The contact owns a 2013 Ford Escape. While driving 55 mph, the vehicle stalled and the battery warning sensor illuminated. In addition, the contact heard an abnormal sound coming from the fuel tank. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000. Updated 01/12/2017 consumer stated while driving they hear a loud noise or humming from the right side of the car around the gas tank traveling at speeds between 45 to 60 mph and when they come to a stop the car stalls and the oil and battery light comes on. Updated 7/10/18

- Traphill, NC, USA

While driving down the road about 50mph, the car lost all power and it actually felt as if the someone had depressed the brakes. Since I had not hit the brakes the car behind me did not see any brake lights and almost rammed me. The engine light came on briefly at some point but I can't remember exactly when. My car then stalled. I was able to drift to the side out of the way. I tried starting and it would not start. After about 15 minutes it did start up and drove perfectly fine. This has happened to me 3 times over the past couple of months. I searched recalls and found recall 14S17 and notified Ford. They said it doesn't cover my VIN. Why doesn't it" this is the problem I am having and it looks like many other people are experiencing the same issue. This has the potential to cause an accident, hurt someone or even cause death! my car was manufactured in Nov 2012 and the recall states that it covers Jan 2012 to April 2013 but not my vehicle. Why??"

- Millersville, MD, USA

Coolant bypass valve clogged causing my vehicle to overheat and stall in the middle of the highway after turning off of a very busy intersection. Managed to limp the vehicle to Ford and part was replaced after two days of the dealer having it. Part is under recall, but not applicable for my VIN apparently told to me by Ford corporate. Cost of repair out of pocket was $400.

- Clarksville, TN, USA

** accident*** Ford dealer diagnosis found codes P2036 and P26B7 as map sensor and pefr wire and engine coolant bypass valve. The Ford dealer stated that this vehicle VIN#[xxx] is not under recall and wants over $1100 to repair. The NHTSA campaign number 15V813000 covers this vehicle's diagnosis made by Ford and should be recalled also under Ford's recall number 14S17-S1. I've called Ford Motor Corp. A second time 11/16/16 and was given case #11069892 and then transferred over to the dealer who again stated this vehicle is not covered under the recall. In the condition that this vehicle is at present I am seeking repairs under NHTSA campaign # 15V813000. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chapel Hill, NC, USA

The contact owns a 2013 Ford Escape. While driving, the vehicle suddenly shut off and a warning message indicating that the engine overheated displayed. The vehicle was taken to the dealer where it was diagnosed that the water heater was faulty and fluid was leaking. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,150.

- Louisville, KY, USA

The contact owns a 2013 Ford Escape. The contact stated that while reducing speed to less than 10 mph, the engine suddenly stall. The vehicle would also stall while idling. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

- North East, PA, USA

The engine light is on in vehicle. Coolant bypass valve is stated as not working. Are we able to find out if the vehicle was taken in due to recall for engine coolant leaks.

- El Paso, TX, USA

The contact owns a 2013 Ford Escape. While driving various speeds, the vehicle would shift hard and a warning indicator illuminated on the instrument panel. The vehicle was towed to the dealer; however, the details of the diagnosis could not be provided. The vehicle was repaired. The contact stated that the windshield wiper fractured while the vehicle was being repaired. After the windshield wiper was repaired, the windshield was fractured by the dealer. The contact stated that the vehicle continued to shift hard after the repair. While attempting to accelerate from a stop, the vehicle would stall. The vehicle was shut off and turned back on, and the vehicle returned to normal. The vehicle was taken back to the dealer, but the cause of the failure could not be determined. Also, while pulling into a parking spot, the contact heard an abnormal noise and the vehicle stalled after moving three feet. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN and failure mileage were unknown.

- Taylor, SC, USA

I had gotten into my vehicle and after turning it on I managed to make it to my neighbors house. My vehicle for the second time started to over heat and the engine light came on and the vehicle was stating that I need to refill the coolant. I just parked it and the next day we had filled the coolant again taken it to get the error codes checked and were informed we need to get a new thermostat. When taking it to the mechanics they had tried everything from checking codes to driving my vehicle and they were unable to get the issue taken care of due to not being able to re-create the codes. They had informed me that this is a known issue with Ford, however when contacting Ford they have no idea what I am talking about. I checked online and see there is a recall for this, but my VIN even though having the qualifying manufacturing date is not eligible. I have had my vehicle for 1 1/2 years and have had it shut down on me, not have any power, start to put and stall, refilling coolant every so often, over heat, and I can never get a straight answer from the dealership. I have called for information in regards to recalls and these issues and am transferred to a person who is not there so I can leave a voice mail. I have never had a call returned. I just want to know what I have to do to understand what is going on with my vehicle. Why is my VIN not eligible as well?

- Fraser, MI, USA

I was driving and as I was approaching the red light my car stalled. I turned it off and on three times until I finally was able to move it. My main concern is safety should it stall when im driving. I have a 1.6L but it is not covered under the recall 14S17, should that be the issue. The symptoms seem to match, and the issue is extremely frustrating.

- Wakefield Ma, MA, USA

I purchased my 2013 Ford Escape July 2015 and for the year I had it I was fairly pleased. I had heard the horror stories about these cars catching fire and was aware of the recalls. I had been to a Ford dealership back in June for a tune-up and assured all recalls had been done on the vehicle, I had bought it used but Ford was able to search the information from the VIN, or so they said. Friday September 23rd I was on my way to work, on the I-5 North fast lane, when the car had a warning light saying something about my 4wheel drive. The car began to lurch and smoke began to come up from right underneath the windshield wipers. By the time I was able to make it over to the shoulder, thankfully without causing an accident, I could see the smoke replaced with flames and all warning lights were lit on the dash. I grabbed what I could and my dog and called 911. By the time the fire department was able to get to us the car was completely engulfed in flames. Although personal items, and my first car I purchased on my own, was lost my dog and I made it out alive. As the process of dealing with insurance began I have been trying to get Ford attention in this matter. I am now the 14th person this has happened to. After more digging and numerous phone calls to different Ford dealerships only a handful of them told me to get the car in immediately to a shop because of fire risk. I was also informed that the recalls had not been done to the vehicle, and one dealership even gave me a shop name that the recalls had supposedly been done at. I called and the shop had no records of even seeing the vehicle. I am awaiting a letter from Ford legal department but this issue really needs to be put out there. I walk buy the vehicles everyday, some with baby seats in the back, and it horrifies me. **also trying to upload pictures but it's not allowing me.

- San Clemente, CA, USA

The contact owns a 2013 Ford Escape. While driving 25 mph, the vehicle stalled but was able to restart. The low coolant warning indicator also illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the cylinder head needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 13V583000 (engine). The manufacturer was notified. The failure mileage was 61,000.

- Uxbridge, MA, USA