10.0

really awful
Crashes / Fires:
8 / 61
Injuries / Deaths:
14 / 0
Average Mileage:
55,047 miles

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« Read the previous 20 complaints

problem #1117

Apr 012023

Escape

  • miles
Coolant leak

- Champlin, MN, USA

problem #1116

Aug 012022

Escape

  • miles
Long Block replacement due to design flaw with 1.6L eccoboost engine. Engine failure occurred at 59,000, despite having every safety recall addressed and regular servicing by Ford. The design flaw, as I have leaned is due to a channel carved into the block between the cylinders. The resultant notch in the head gasket, reduced the gasket surface contact. This engine has a history of overheating, subsequent gasket failure, cracked engine blocks and ultimately Ir-reparable cylinder wall scoring. Because the car is no longer under warranty, Ford has refused to cover any part of the replacement cost. This issue has occurred with many hundreds of eccoboost engines--all related to the early defective design in Escape models 2010 - 2021. It took six months for Ford to deliver the new long block. The repair and associated costs to rent a vehicle, prior to the dealer making a loaner car available exceeds $10,000. With so many fatal failures over the entire line of eccoboost engines and several class action lawsuits for this very issue, this should have been a recall.

- Scottsdale, AZ, USA

problem #1115

Mar 202023

Escape

  • 64,900 miles
The contact owns a 2013 Ford Escape. The contact stated that while driving an undisclosed speed, the vehicle stalled inadvertently. The contact stated that the failure also occurred while at a complete stop. There was no warning light illuminated. The contact stated that the failure occured on several occasions. The vehicle was taken to a local PepBoys, where the failure could not be duplicated. An unknown dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 64,900.

- Jupiter, FL, USA

problem #1114

Apr 272022

Escape

  • miles
Check engine light came vehicle began to overheat and shut down to safety operation. Vehicle lost all acceleration and had to be stopped along highway and turned off. Vehicle was restarted and showed normal temperature and acceleration. After short operation vehicle repeated same warning overheating and no acceleration. Took vehicle to dealer who reported anti freeze in motor causing it to over heat. Replaced heat sensors $800. Problem continued new engine needed cost $8,000. Vehicle has 79,000 miles. Currently shopping for used engine

- Pennsville, NJ, USA

problem #1113

Feb 122023

Escape

  • miles
The contact owns a 2013 Ford Escape. The contact inquired about the vehicle possibly being included in NHTSA Campaign Number:?12V431000.The contact stated that while parked there was visible coolant on the pavement under the vehicle and an odor of burnt coolant was observed.The contact stated that coolant is applied to the vehicle on a daily basis and that the check engine safety light was illuminated. The vehicle was seen by an independent mechanic where it was diagnosed with the coolant hoses needed to be replaced. The vehicle was repaired but the failure reoccurred twice in less than a month. The manufacture was notified of the failure. The failure mileage was 111,842.

- Houston , TX, USA

problem #1112

Mar 212023

Escape

  • miles
As I was getting to leave for work early in the morning, I had a low coolant light so I added coolant in the reservoir. I drive the car and within 50 ft the panel light up with -??Stop - your engine temperature is high-?? and the vehicle started coasting. I stopped and fortunately I-??m still in my neighborhood so I turned off the vehicle for couple minutes to cool. Then I started and returned to my driveway. But now I noticed the engine light is on. I have been filling up my coolant reservoir every so often but no leaks have been found. Took it to the shop couple of times and did pressure checks but no sign of leaks. Ford needs to do something about this. Thank you.

- Pooler, GA, USA

problem #1111

Jan 012019

Escape

  • miles
Overheating, cooling or coolant issues, coolant bypass valve, ford was unable to diagnose my issues before my motor became inoperable

- Decatur , AL, USA

problem #1110

Mar 142023

Escape

  • miles
Vehicle overheating and shutting down creating a hazardous traffic situation and potential for vehicle fire. Coolant level dropping, P1299 diagnostic code displayed on code reader. Vehicle has been inspected by a local repair shop who refused to work on it. I contacted the local Ford dealer in Fort Myers, Florida, and they indicate no open recall for the issue. The consumer should not have to be responsible to pay for costly repairs to maintain safety when Ford is well aware of the design defect that puts people's lives at risk.

- Cape Coral, FL, USA

problem #1109

Feb 012023

Escape

  • miles
My 2013 Ford ESCAPE SE has a motor that will either be replaced or possibly totaled out by insurance because of price of new motor! Coolant leak into the oil caused fatal damage to motor and cylinder #3 is shot and done.Years ago there was a recall for this same motor and make/model but VIN of my car isn-??t included and now I have a motor that-??s garbage.

- Huntsville, AL, USA

problem #1108

Jan 182023

Escape

  • miles
I have coolant leaking into oil-intrusion on #3 cylinder so far and gas into oil and car has been in dealership today and claim started. Ford issued a recall for this issue years ago but my vin isn-??t included but has all same problems and I want Ford taking accountability and financially paying for new motor! I want a loaner car because mine is too dangerous to drive

- Huntsville, AL, USA

problem #1107

Jan 182023

Escape

  • miles
My 2013 Ford Escape SE is part of an old recall that is a 1.6 L 4cyl motor and I bought the car used 1.5yrs ago and have coolant leaking into motor and has destroyed it! I wasn-??t made aware of this when I purchased it!

- Huntsville, AL, USA

problem #1106

Jan 052022

Escape

  • miles
The engine temp light came on. Checked the coolant level and it was low. Coolant was added to correct the low coolant level. This happened several time and now the engine barely runs. This happened over a period of a week. Dealer stated that the engine needs to be replaced at a cost of approx $8000. The car has only 59,000 miles on it.

- Osgood, IN, USA

problem #1105

Dec 132019

Escape

  • 98,256 miles
The contact owns a 2013 Ford Escape. The contact stated while driving 40 MPH, the vehicle failed to accelerate as needed. The contact stated that there was a message stating that the engine was overheating and to pull over. The contact was able to pull over safely and turned off the vehicle. The vehicle was towed to the dealer and the water pump was replaced, but the failure reoccurred. The vehicle was towed to the dealer and the contact was informed that coolant was leaking into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 13V583000 (Engine). The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 98,256.

- Livonia, MI, USA

problem #1104

Feb 082023

Escape

  • miles
oil is pouring out of the bottom of the vehicle. i believe the cylinder heated up and cracked causing oil leak, which is a serious fire hazard.

- Monroe, NY, USA

problem #1103

Nov 172022

Escape

  • miles
Low coolant levels indicated by error trouble code caused by leaking freeze plug on top of the cylinder head. Leak is hard to detect because all coolant is burned on the top of the engine which releases odor into the cabin of the vehicle and could lead to possible engine fire.

- Newport, WA, USA

problem #1102

Jun 172022

Escape

  • miles
On or about June 17, 2022 my suv caught fire as I was driving. I pulled over at a convenience store and someone there had a fire extinguisher and extenguished the fire.

- London, KY, USA

problem #1101

Feb 052023

Escape

  • miles
With a cold engine approximately 1-2 miles after beginning driving, the engine coolant low warning comes on quickly followed by the engine temperature rapidly rising, engine overheat warning and engine shutdown. This has occurred periodically since owning the car, 65,000 miles to 85,000 miles. It used to occur only when driving uphill which was mitigated by manually shifting but now occurs on a cold engine. The coolant leaks and requires additional coolant approximately every two weeks but engine shutdowns do not always correlate with low coolant. Mechanic ran a pressure diagnostic for coolant and claimed no leaks (Sept 2022). Problem seems consistent with other NHTSA complaints.

- Kailua, HI, USA

problem #1100

Feb 032023

Escape

  • miles
Car went down on Friday. Won't start. Brand-new battery and the starter and alternator was tested and they both are good. Looked up VIN and was not notified that there was a recall on a certain part on my vehicle. I'd like to get this issue fixed because now my windows won't even go up or down.

- Jacksonville, FL, USA

problem #1099

Sep 222022

Escape

  • miles
The engine shut off going down the road. The car started to beep letting me know that my transmission was not in park. I had to put my car in park and proceed to restart it. I could have been rear ended and my life could have been taken. I noticed it in September when I first got the car.

- Richmond, VA, USA

problem #1098

Jan 282023

Escape

  • miles
The contact owned a 2013 Ford Escape. The contact stated that the vehicle was taken to a local dealer for the repair of three previously unknown recalls. The vehicle was repaired; however, the contact stated that while parked, the front of the vehicle caught on fire. The fire department extinguished the flames and determined the origin of the fire came from the engine compartment. A fire department report was filed. The vehicle was then towed back to the dealer, where it remained awaiting further diagnosis. The contact was made aware of NHTSA Campaign Number:?13V583000 (Engine); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The approximate failure mileage was unknown.

- Cahokia, IL, USA

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