10.0

really awful
Crashes / Fires:
3 / 8
Injuries / Deaths:
6 / 0
Average Mileage:
54,855 miles

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« Read the previous 20 complaints

problem #159

Feb 102018

Escape

  • 130,000 miles
Coolant constantly into engine. I have had it repaired numerous with same problems. Truck power constantly flickers and it's shakes and sometimes cuts off will I'm driving

- Rochester, NY, USA

problem #158

Jun 262020

Escape 4-cyl

  • miles
MY CAMERA HAS BEEN DOING THE SAME AS WHAT THEY ARE DESCRIBING HAS HAPPENED TO THE 2020 MODELS. I ASKED THE DEALERSHIP TO CHECK ON THIS AND WAS TOLD I NEEDED A NEW CAMERA. I REALIZE THE 2013 IS MUCH OLDER BUT INTERESTING THAT IT IS THE SAME ISSUE. I DO NOT HAVE THE $700 REQUIRED TO REPLACE THIS CAMERA. [XXX]. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Broken Arrow, OK, USA

problem #157

Sep 152020

Escape

  • 178,000 miles
Notice other Escapes had the same issue as mine when I started googling symptoms my car was having. I heard a humming noise coming from the fuel tank the actual capless intake cover rattles very loudly and continuously until the vehicle is turned off. When gas would get pumped into the car it wouldn't start right away and when it does it idles hard and runs rough along with black smoke coming out of the pipes with an old dead like gas smell.... I researched and decided to have a diagnosis done which told me it was the canister purge valve I watched videos where the narrator would have the issue solved but even after I got that worked on the vehicle continued to make the humming noise also continued to drive rough... there has been only one situation where my car actually stalled while in drive and in motion. Literally I was turning a corner using my brake after completing the turn I pressed the gas to continue driving and all lights on my dash came on and the vehicle came to a complete stop. It started right back up but I didn't understand what made it cut off...

- Indianapolis, IN, USA

problem #156

Aug 302020

Escape

  • miles
Replace purge valve eco boost engine code # P1450. This should be a recall since it is a safety/emissions issue and should not fail. This is in for repeat recall for faulty door latch.

- Phoenix, AZ, USA

problem #155

Aug 312020

Escape

  • 68,000 miles
Rear passenger door latch failure (recall); front driver wheel bearing failure wheel locked up while driving (2X) reverse camera image, sputtering, stalling, electrical failure after re-fueling ecoboost engine

- Phoenix, AZ, USA

problem #154

Aug 312020

Escape

  • 85,000 miles
When I went to have a tire replaced my lug nuts were swollen. All lug nuts had to be replaced.

- Suwanee, GA, USA

problem #153

Aug 032020

Escape

  • 83,000 miles
Ford Escape 2013 was idoling at bank drive threw was in park put in drive roughly less then 10mins idoling push the gas and Ford Escape gallop 3-4 times dies put in park turn key start up throw in drive push gas car feels sluggish still in bank parking lot heading to main busy heavy flow of cars Ford Escape again gallop dies do the same restart back up not an issue car has no momentum trouble shifting gears got to a near by family house to let the car rest since it gave me no indication prior to the malfunctioning 3nd time Ford Escape was idoling at a fast food drive threw there was more then 6 cars ahead of me hot summer afternoon lunch time idoling radio off no A/C running in line longer then. A typical food line wait period the symptoms happened when I reached the order microphone dies then I restarted get to window dies 2 times before I can safely pull away

- Bremerton, WA, USA

problem #152

Aug 122020

Escape

  • 92,000 miles
Vehicle drove about 8 hours straight, then showed a message stating 'engine fault: Service now' without any codes or other lights such as the check engine light. The vehicle has not shown any other issue, and the message will disappear and reappear every time you turn off/start the vehicle. Also, vehicle leaks coolant horribly. I've had this fixed twice and the plug will dislodge itself and leak more coolant. I've probably put over 30 gallons of coolant in total in the past 3 years.

- Hannibal, MO, USA

problem #151

Jun 202020

Escape

  • 63,000 miles
I purchased the car from classic Ford in galveston tx. In 2018. I received a recall in the mail two days ago. The recall said that the door handles might come off without warning. Since the time I have had the the car a light came on and I can not get it inspected. My mechanic told me that the cooling system was leaking. The car chugged out and stopped running, this happened inside city limits

- Galveston, TX, USA

problem #150

Jul 192020

Escape

  • miles
Vehicle was parked on a slight incline and engine was off. Parking brake was engaged. I opened the passenger door to get my bag out and reached over to remove my keys from the ignition. My arm bumped the gear shift and the car began to roll backwards. I tried to move it back in park because my 18 month old daughter was in the back seat (in her car seat) but I couldn't move the shifter and the tire ran over the right side of my body. The car ran into a tree and bent the passenger door open to the front fender. We moved the car back to the driveway and recreated the event. The shifter moves easily out of park without needing to engage the button; even with the emergency brake engaged.

- Eastaboga, AL, USA

problem #149

Jul 162020

Escape 4-cyl

  • 121,000 miles
Vehicle stalled on highway due to overheating which was a coolant leak. I see they are already investigating similar complaints. Driver's seat has tears in it. Engine was replaced at 107,000 miles. Vehicle jerks while trying to park on a hill. Touch screen goes in and out. Trunk latch only works when it wants to. Rear differential failed at 121,000 miles, but has been making noise since 107,000 miles. This vehicle is nothing but problems!

- Richfield, MN, USA

problem #148

Jul 132020

Escape 4-cyl

  • 66,000 miles
Temp gauge runs to H and car stops coolant full

- Edgerton, WI, USA

problem #147

Jun 182020

Escape 4-cyl

  • 125,000 miles
The vehicle has had ongoing issues with significant hesitation when attempting to accelerate, coolant needing replenishment on a regular (every 3-4 months) basis, vehicle stalling and shutting down sporadically, vehicle overheating, doors randomly popping open and needing to be held shut by my children until I can safely pull over. Most recently and just this morning on 6/18/20, the vehicle stalled on the highway during rush hour while driving to work. The dashboard indicated that there are now transmission issues. I used my aaa membership to have the car towed to colonial Ford in Plymouth, MA after standing within feet of speeding traffic while waiting. The car potentially lethally just stopped. It is now being "diagnosed" by colonial Ford. Much previously, I brought the car to jannell Ford in hanover, MA to inquire about these issues when the mileage was still reasonably low. The service manager of that branch lied to me. He informed me there were never recalls pertaining to my vehicle ever. In the last 48 hours, I have discovered there were in fact recalls for the exact issues described above. Issues that were never properly repaired when the former owner of the vehicle brought it to their particular dealership to address. I brought the vehicle to sullivan tire yesterday on 6/17/20 when the A/C stopped blowing cold air. They informed me they could not recharge the A/C because they received an engine code of P2637 which I have documented from them. This code specifically relates to recall 13S12 (coolant bypass valves). It does not matter that I pointed this out to Ford customer service even though a total cut and dry issue relating specifically to the year, make, model of my vehicle. They will not cover the expenses of repairs. Ford has basically said in so many words "we know this is an unsafe death trap, but it's too late and you and your children out of luck!"

- Plymouth, MA, USA

problem #146

Jun 162020

Escape 4-cyl

  • 120,000 miles
Transmission has gone out.

- Hazel Green, AL, USA

problem #145

Jun 152020

Escape 4-cyl

  • 138,097 miles
My car running hot day I got it noone answers my calls I put a thermostat in it an at times it still runs hot. 06/15/2020 my drive shifter stranded me.

- Friend Ship, TN, USA

problem #144

May 302020

Escape 4-cyl

  • 128,000 miles
Car was in parked. When I put the car in gear, it got stuck in reverse and the car cut out and would not start. Tow truck came to assist and told me that this issue was a recall on Ford cars. I called lexington park dealership to verify and was told that this recall didn't apply to my VIN. Not sure why, if the recall specifically states 2013 and 2014 Ford Escapes which I have. If I am having the same issue as the recall, why am I not covered.

- Great Mills, MD, USA

problem #143

Apr 042020

Escape 4-cyl

  • 95,000 miles
I have a coolant leak somewhere with my car. I have brought the issue up multiple times with Ford and the issue has not been fixed. Now, after 2 years of dealing with it, I have white smoke coming out of my exhaust when I start up my vehicle. Indicating that coolant is leaking into my engine, which can cause a fire.

- Henrico, VA, USA

problem #142

Mar 272020

Escape

  • 57,022 miles
My water pump suddenly died. No warning. I went from low on heating fluid to over heating in about a minute. I keep my car up to date on all services without fail. This is much sooner than it should fail. Plus the fact that Ford charges 4 times more than other cars.

- Burke, VA, USA

problem #141

Nov 242019

Escape

  • 135,000 miles
While driving in the left lane on the freeway, my car just lost power. We had just hit the tail end of rush hour just South of portland, or (heading South to a funeral) so traffic was flowing pretty good but not good enough for cruise control. I was going about 65-70 mph when all of a sudden my car stop accelerating and started coasting. My tachometer went all the way up to the red since my foot was still on the gas. I immediately hit my hazards and merged to the next off ramp. I never had any indicator lights come on saying that I needed to check my fluids but we found a way to check the transmission fluid which was fine, let the car rest then started it back up. Car was fine after that but we still turned around and headed back home to Washington. Did not have an issue the whole ride back home. Sporadically my car will have issues but can't figure out the reason for it.

- Everett, WA, USA

problem #140

Feb 132020

Escape

  • 86,000 miles
Car turns off while driving. Mechanic finally pulled up forced engine shutdown and had no idea what it meant, so I took it to Ford. They cant duplicate the issue they dont know how to fix it. I have no lights on. I am literally afraid for my life. Ford still has my car hoping to duplicate the issue. Ford headquarters are barely helpful. Provided me with a case number and that's all. No indication the car would turn off. Happened 3 times in 2 week span. In and out of the shop I am too scared to take it out this time. Last time I was on the highway with my children. It starts back up again when I press the start engine button but I have to react quick enough in order to dave my life. Not safe!

- Mechanicsburg, PA, USA

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