10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
51,214 miles

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« Read the previous 20 complaints

problem #240

Jul 012023

Escape

  • miles
-??Steering Assist Fault - Service Required-?? Two weeks of intermittent loss of power steering, regained by turning the car on and off again, to complete power steering loss. Very difficult to steer and park the vehicle. Many online forum with -??13 Escape owners experiencing similar issue with no resolution.

- Golf Manor, OH, USA

problem #239

Aug 102021

Escape

  • miles
Steering wheel locks up at highway speeds. Read a lot of complaints on ford escape problem. It is in the millions. Losing steering assistance while driving making the wheel impossible to turn

- International Falls, MN, USA

problem #238

Jul 302023

Escape

  • miles
electric power steering assist stopped working.

- Allen, TX, USA

problem #237

Jul 232023

Escape

  • miles
Electric power assist steering failed. Upon restart it worked fine for a time and then failed again at 65MPH.

- Fort Payne, AL, USA

problem #236

Jul 142023

Escape

  • miles
December of 2022 - Took car to shop due to engine overheat light and oil smell inside vehicle as well as other "codes coming up. Vehicle was repaired. May 2023 had to take car back to shop due to cranking and it immediately saying engine overheating, low coolant, and various other codes as well as brakes not properly functioning. Repair shop said it was low on coolant and added fluid, stated no leaks and returned vehicle. But repair shop shows it pulled 15 codes, including loss of communication with ABS control module A as well as 3 other "lost communication with" codes and the engine overheating. The NEXT day we had the same issues and had to put it back in the shop. They flushed system and replaced motor because a bad head gasket caused oil to mix with the water (again). Got the vehicle back July 10th and the traction control and braking felt off as it had before in Dec 2022 but then was fine. Noticed on 7/11 that there appeared to be something in the fluid tank that shouldn't be there (like black chunks) and called the repair shop to see about scheduling another diagnostic. On 7/13 my son was driving from work and the engine suddenly stalled saying overheating when it wasn't showing overheating. Pulled over, started to crank it back up and it was fine. On 7/14 on his was to work, he pulled to the edge of the roadway to miss multiple deer in the road and was unable to steer the vehicle back onto the roadway. The traction control kicked in and he could not steer the car back onto the road, brakes did not work and ended up causing him to crash. I have driven the car a few times when traction control would kick in when it really shouldn't and it would not allow me to steer, accelerate, or really do anything until it shut back off.

- Jeffersonville, GA, USA

problem #235

Jul 122023

Escape

  • 170,000 miles
The contact's wife owns a 2013 Ford Escape. The contact stated that while his wife was starting the vehicle, the message "Power Steering Assist Fault" was displayed, and the steering wheel was significantly difficult to steer. The dealer was notified of the failure and informed the contact that the failure was related to an unknown recall; however, the VIN was not included. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.

- Knoxville, MD, USA

problem #234

Apr 052023

Escape

  • miles
The contact owns a 2013 Ford Escape. The contact stated while starting the vehicle, the power steering assist fault message was displayed, and the steering wheel became firm. The dealer was contacted and confirmed knowledge of the failure but confirmed that the VIN was not under recall for the failure. The vehicle was not diagnosed. The manufacturer was contacted and confirmed that the VIN was not under recall for the failure. The failure mileage was unknown.

- Fayetteville, GA, USA

problem #233

Jun 292023

Escape

  • miles
On more than one occasion, on vehicle start up. I have no power assist steering. If I wait 5 to 10 seconds it starts working.

- Valparaiso, IN, USA

problem #232

May 172023

Escape

  • miles
My steering is suddenly bad. Rack and pinions.

- Houghton, MI, USA

problem #231

Jun 142023

Escape

  • miles
Electric Power Steering system has had multiple issues including failing twice while driving in traffic. These vehicles are unsafe to drive.

- Springville , UT, USA

problem #230

Jun 152023

Escape

  • miles
On 6/15,2023, upon starting my car after being parked, a warning message appeared briefly about a "steering fault." The message quickly disappeared. Upon driving the car, I noticed I had lost power steering. I was forced to drive my car home without power steering. Fortunately, the distance was only a few miles, and with caution I was able to get home safely. This problem has been reported by other 2013 Ford Escape drivers, some of whom have lost power steering while driving, which is a significant safety concern. I will be making a service appointment at my local Ford dealer today. Other 2013 Ford Escape drivers have reported online that this repair may cost $1500-3000.

- State College, PA, USA

problem #229

Feb 202023

Escape

  • 140,000 miles
The contact owns a 2013 Ford Escape. The contact stated while her daughter was driving 25 MPH and making a right turn into the residence, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The contact-??s husband took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.

- Fairdale, KY, USA

problem #228

Jun 052023

Escape

  • miles
Yesterday, while driving my Ford Escape, all of a sudden, my steering wheel became near impossible to steer - very difficult to be able to control enough to contain the vehicle and pull to a stop. It was so scary. I was just arriving home, but if this had happened on the Interstate or the State Highway I had just traveled, I am not certain I could have safely gotten my Escape off of the Highway without an accident. * Without prior warning, the steering wheel was so very hard to turn. * Trying to see what was happening, I looked at the Message which had popped up, ( There was not a message noted prior to the near inability to physically force the steering wheel to turn.) * The message said: Steering Assist Fault - Service Required (That is the 1st time that message had been

- Centerville Tn, TN, USA

problem #227

Jun 022023

Escape

  • miles
After making a turn on multiple occasions, an error code appeared that said -??power steering assist-?? had failed, and immediately my steering wheel locked and I was unable to steer to get to the side of the road. It caused danger to myself and other drivers on the road, having many near misses when these incidents occurred.

- Topeka , KS, USA

problem #226

Apr 062023

Escape

  • miles
We had several instances where the Steering Assist Fault Service Required warning message would come on when the vehicle was started, and this resulted in a loss of power steering. When the vehicle was turned off and restarted, the power steering would come back on. We took the car to the Ford dealership and they confirmed that there was a Control Module internal electrical failure (PSCM) and they recommended the power steering system be replaced at our expense. The repair bill was $2550.16. The loss of power steering in a vehicle is a critical safety issue, as it could result in an accident.

- Rockton, IL, USA

problem #225

Apr 202023

Escape

  • miles
When turning right my steering locked up randomly. It felt like resistance when turning but then would suddenly break free and turn. It didn-??t do it again so far. If there was a car there I would have hit them.

- Walton , KY, USA

problem #224

Apr 192023

Escape

  • miles
Steering assist fault in motor. Ability to steer vehicle went out while driving. This occured without warning while driving on the road in traffic.

- Glendale, AZ, USA

problem #223

Apr 162023

Escape

  • miles
My wife and I own a 2013 Ford Escape SE that developed a "Steering Assist Failure" error message on the dashboard. This failure causes the power steering to drop and the steering wheel has to be manually turned. When she drove it, she didn''t know what to do, so she drove it a few blocks to our house and told me about what happened. When I drove it and that happened to me, I put the vehicle back in park and shut the engine off for about 10 seconds. When I turned it back on, the error message went away and I was able to use the power steering without any problems.

- Colfax , LA, USA

problem #222

Jan 012022

Escape

  • 97,000 miles
The contact's daughter owns a 2013 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, who informed the contact that the steering gear box needed to be replaced. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 97,000.

- House Springs, MO, USA

problem #221

Feb 222023

Escape

  • miles
Steering Assist Fault sensor comes on which creates total loss of control of the wheel when driving placing anyone utilizing the road in danger as steering is not possible. Has occurred over 25 times. This was part of a recall and has been removed from being a recall now. Warning sensors go off randomly in the car all of the time and are inaccurate creating distractive driving for youth and has created dangerous situations. DMV citation during driving test regarding the sensor malfunctions. Back-Up Camara Broken, and Trunk will not open or close in weather below 40 preventing use in late fall winter early spring.

- Norwich, CT, USA

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