At freeway speed, the transmission on our 2014 Ford Escape failed, causing the car to immediately slow down. My teenage daughter was able to get the car onto the freeway shoulder. Per the service manager at the Ford dealership where the car was towed, they see a lot of these transmissions failing. The car had around 60,000 miles, which is far too early for a transmission failure. Ford claims they can't do anything about this issue since there is no recall for failing transmissions. The NHTSA must act before a serious injury or death occurs as a result of the poor design or manufacture of these transmissions. Many of these cars are coming into the same mileage as our vehicle, so the numbers of these failures will begin to surge.

- Everett, WA, USA

Low coolant light appeared. Had oil changed/fluids topped. A week later, coolant light appeared and check engine light came on. Took it back to place that changed my oil. Coolant was not low. They used a diagnostic code reader that indicated cylinder 2 had misfired 3 times (I was unaware). A few days later, took it to have checked (Firestone). They used a diagnostic code that said the same thing but one of the mechanics related he had just fixed a Ford Escape having the same issue and that they had then figured out there was a recall for the problem. Ford says my VIN is not included in the recall. There has been no leak noted this entire time. The engine light went off. I drove it approximately 25 minutes, went in to a business for 2 hours, came back out and started the car, pulled out of the parking lot and saw the check engine light and a message that the engine was overheating and pull over safely (which I did immediately). There was no obvious sign that the engine was overheating (steam, odor, leaking, etc). The vehicle would only start, but would not accelerate at all. Had it towed to johnson city Ford which told me that they would have to drop the engine to determine the cause ($1700) and that the total repair job would cost between $3500-$7000+ depending on the cause and damage (may have to have a new motor!). he then told me it would be about 3 +weeks before they could repair it since there are 5 just like it waiting to be serviced! I questioned him about this. He related that there were 5 Ford Escapes with a coolant low/overheating issue currently in their shop. My vehicle was bought brand new. It is garage kept and serviced regularly. I do not understand how a vehicle that is well-kept and has under 90,000 miles can suddenly, without warning or reason, have this kind of issue" why hasn't there been a recall on this issue"

- Johnson City, TN, USA

A week after purchasing 2/21/2017. The Escape starting running hot then it shut down the car acceleration. Took it back because it under the factory warranty, they said the head gasket were blown and leaking coolant into the engine. Mind you it only ran hot for one minute. They repaired it. A year later in February before my birthday 2/26- I say 2/19. The transmission went out, they repaired that. A recall on own coolant valve was fixed by dealer. Now in the beginning of March the water pump and engine problem has come back. If fill this model of 2014 Ford Escape is a lemon and I should be compensated for all my inconvenience. It been nothing but a money drain and the dealership is robbing me. I took it up there to see if they could repair the problem, but they said my warranty has expired. The told me the water pump needed to be fix and it will cost $1,300 and that I have to pay that before the can look at head gasket. To much to pay and there charging a service fee which is ok but the never said anything about a storage fee. I had a trip schedule for dominican republic. She told me they left a message days after but never received it. I asked if they can wave the storage fee and I'll pay the rest but was told they can't do so. I asked to speak with the manager and was told he won't be back until Monday and it Friday. Called corporate they were no help at all. Ford Motor Company is the worst car company and they do not help there customers. Poor customer service and no solution to a problem that they no this car is known for. I'll be taking legal action in a civil suit against Ford. Thank you for listening and if anyone has a solution please contact me. Thank you. ( I will never think Ford first- your last). They want $160 for storage.

- Detroit, MI, USA

Our 2014 Ford Escape was recently under repair for the Jan 2018 coolant recall. It was completed on Mar 15, 2019. On Mar 16, 2019. Our vehicle had driven on the freeway for 3 hrs for a distance of 200 miles and upon exiting the freeway and stopping at a stoplight. My vehicle stopped moving and managed to get it onto a gas station parking lot.. I had it towed the nearest car dealership and they had diagnosed it and came back with the transmission and coolant being the issue. They are currently wanting to charge us a large amount of money to fox the repairs and transmission. I noticed that there is a recall for the transmission as of Sept 2018. No recall message has been sent out yet. However. I believe my vehicle is affected as it would make an unusual sound from time to time when shifting from park, reverse, or drive as if it got stuck. I would love to have someone from the Ford assist me with this because it doesnt make sense for me to deal with this if this has been a discovered issue. Please assist me in this matter. Thank you.

- Twentynine Palms, CA, USA

There was a recall on the coolant system, to add a sensor due to Ford having cars blowing motors. After this recall was done, I had the car in the garage on and off for over a month, to find out that th coolant was leaking into the number 4 cylinder. So, they replace the motor, not sure about the heads. Then with in weeks trouble with the transmission.

- West Gardiner, ME, USA

Transmission fail: We were driving our 2014 Ford Escape at time of the fail. Turning into traffic and the car wouldnt go almost caused a car to hint us cause we couldnt go we couldnt get out of the way. Ford is saying its the transmission line not building enough pressure to change gears. We took it Ford one yr ago because it was shifting right from 2nd gear, they changed the fluids said it tested fine at thos time. One yr to the day transmission fails.

- Chuckey, TN, USA

The contact owned a 2014 Ford Escape. While driving approximately 50 mph, the "service the engine" indicator illuminated. The vehicle was pulled over to the side of the road. The contact exited the vehicle and noticed flames underneath the hood. The contact called 911 and two police vehicles and a fire truck immediately arrived at the scene. The fire department extinguished the fire. A police report and a fire report were filed. The vehicle was completely destroyed and towed to a tow yard. There were no injuries. The dealer was not called. The manufacturer was made aware of the failure and did not assist. The contact was unaware of NHTSA campaign numbers: 17V209000 (engine and engine cooling) and 18V471000 (power train). The failure mileage was approximately 75,000. Parts distribution disconnect.

- Comfort, TX, USA

Car losses all power while accelerating over 40 mph. Getting on the highway is the worst. Motor will rev up almost redlining before slamming into a random gear with again no power so I'm not gaining any speed. Just rpms are screaming like I'm in neutral. It's very unsettling to have my car practically stopping in the highway.

- Bristol, CT, USA

On Feb 22 2019 I was driving go work on a small hill. I lost all power the rpms shot up and the SUV slowed down.I made it to flat ground and the SUV stopped. I put the SUV in park for a couple seconds then I put it back in drive it wouldn't move so I put it in reverse it still wouldn't move I put it back in park and turned off. I waited a few minutes turned it on it moved enough for me to park it at a gas station.

- Independence, KY, USA

Was driving at 60 mph when vehicle RPM suddenly redlined and vehicle lost power and shut off. Vehicle steering was hard and vehicle went into a ditch.

- Weslaco, TX, USA

The vehicle has 109K miles on it and is consuming too much coolant. It has undergone pressure testing and there are no leaks or cracks in the radiator. The only solution the mechanics can think of is that this may have the same problem as the 2013 models with coolant consumption problems. This has happened three times in the past three months. Upon starting the vehicle engine coolant low appears on the dash. When it appears the coolant is in fact low and each of the three times it has been refilled. It can usually go another 1,000 miles and then coolant has disappeared again.

- Cincinnati, OH, USA

Engine cylinder leak and other recalls. No records on car VIN number to be found. Ford denies recalls but did fix 2 recalls before blocking others. The block was done when I filed lemon law for other problems. Transmission replaced 2 times. Several recalls with no notice or records.

- Lorain, OH, USA

This car has had 13 recalls since manufactured for different mechanical and safety issues some even resulting in spontaneous eruption of fire to the engine bay. While replacing my battery the delearahip notified me of several recalls that required attention, so I had them replace each item that had been recalled, one of which was a sensor within the transmission. After I took the vehicle to have it replaced subsequently, maybe 6 months later I had driving issues while operating it on the expressway. The vehicle would go in and out of gear while driving and I could not control the speed of the vehicle. This occurred the entire drive home to the point where I had to drive with hazard lights on so that I would not get rear ended for having intermittent speed/driving issues. The car would literally over rev the the engine as if I was flooring the pedal when I wasn't even touch the gas at all. The sensor literally took control of the engine as if it was driving itself. I didn't drive it until the next morning then the next day, the only way to drive it was if I slowly transitioned speeds. I had to take the vehicle to have the same sensor replaced. After replacing the sensor it stills seems to need to be driven slower than when I first bought it or it might break again. This is a safety hazard. I'm afraid to drive the vehicle with my daughter in it due to the fact that I might have mechanical issues while driving again & be on the highway to have a high speed collision with a toddler would kill one or both of us. This model in particular has had more recalls than any car I've ever had or even heard of having. I have to continue making payments on it due to my negative equity yet it isn't reliable enough to get me to work everyday. Ford needs to replace this model for all owners.

- Jax, FL, USA

As I was driving up a hill on the highway, the transmission shifted down harshly. At the next exit, I got to the first traffic light where the transmission shifted down, again extremely harshly. When the light turned green, the car was able to move forward into the intersection but failed to shift up, and would not put any power down in first gear either. The stopped moving in the intersection. I turned off the car, and turned it back on again. There was an extremely jarring motion as it went from park to first, and I was able to get it off the road into a parking lot. In the morning, the car would not shift, and I had it towed to a dealer for repair. The mechanic said that the transmission fluid was burnt and metal shavings had collected in the fluid from a fault internal to the transmission. The new transmission was $5748.19 for a car less than 5 years old and under 100,000 miles. This is a safety issue with the transmission failing with no warning in traffic.

- Storrs, CT, USA

All of a sudden driving down the road my car won't go I give it gas but it won't move I try to put in reverse won't move but it takes the gas but its like you have it in park and you rev up motor but this happens while I was driving on highway no warning of any kind was running fine a few hours before this happened

- Bixby, OK, USA

The vehicle tremors and shudders while driving. It started just a little over 100,000 miles. It feels like you're driving across a rugged or bumpy road, but it's the entire vehicle that shakes. Fords diagnostic was concluded without the transmission fault light or ce light on acknowledging an issue. They kept for days and ran several tests. The mechanic could tell by driving it a few times that is has what he called the 'transmission shudder.' If he knew what it was and mentioned how common it was on my model, then why is it not under a recall? after research, I have read other experiencing the same complaints. Also, why after driving 12,000 miles after the diagnostic not a single light has indicated an issue. It just continually shakes and I have absolutely no trust for it to take my family and I anywhere. It's my daily driver but I only live 4 minute sfrom work and that's already risky to me.

- Northlake, TX, USA

I was told in April of 2018 by my Ford dealership that my vehicle needed a new transfer case. After doing my research, I learned that the Escape has had transfer case issues from the model year 2002 until 2014 yet Ford has done nothing to rectify the situation. I have emailed and postal mailed the CEO of Ford with no response. I do not know how a company can let something as significant as this repair go on for twelve years and not recall the vehicle? eventually this will be a $3000 repair on a four year old vehicle. That is money I do not have. The car continues to make a whining noise when driving on any terrain at any speed.

- Goshen, NY, USA

The torque converter failed and caused the transmission to fail at 76,032 miles. The vehicle was towed to the dealer and repaired at owner's expense.

- Mount Pleasant, SC, USA

The vehicle, when driving it, has stalled out completely on a busy city street. Was able to quickly start it. When merging onto a freeway, I could not gain speed, SUV would not shift into a higher gear and a very loud sound was heard. Again, I could not accelerate in a safe manner when merging onto a us highway. The next day the same problem was noted on a very busy city street. Could not accelerate and luckily was not rear ended. Took to dealership and diagnostic report resulted in internal transmission failure at 68,700 miles.

- Grand Rapids, MI, USA

I was taking my pregnant daughter to the doctor and and was crossing trafficat a light and with no warning I was not able to go, I pushed on the gas and nothing luckily it was going down hill so I coasted to a shop which was very near by and they informed me it was the transmission so I had it towed to a transmission shop and they informed me that the transmission was coming apart and would be very costly to repair

- Lynchburg, VA, USA