The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle, the message "transmission failure" displayed before the speed was reduced and the vehicle would not properly accelerate. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be repaired. The vehicle was not yet repaired. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 151,000.

- Virginia Gardens, FL, USA

The car started skipping while driving on city highway. When I would stop at traffic light it would hesitate to pull off then lurch forward. It eventually stopped in traffic and wouldn't move at all. There was no warning light, my system check said it was ok. I only have approximately 67,000 miles on the car. It had regular maintenance last month and transmission fluid was checked "ok"

- Lawrenceville, GA, USA

At 69,000 the transmission would not work any more. The car would not move in gear. It started slowing down while driving, until it wouldn't move any more.

- Burlington, NJ, USA

The car suddenly lost acceleration power while driving at approximately 35 mph. Driver pulled to safe area and stopped car at which point it would not move. No warning/emergency lights displayed in the instrument cluster (no check engine, battery, overheat, or other had been previously displayed). Towed to closest Ford dealer. Diagnostics stated transmission failure (92,000 mi; bought used from Ford dealer in 2017 with 60K miles). Transmission replaced. During test drive following replacement, Ford dealer mechanic identified a rattling noise. This noise was not heard prior to the failure but may have been present during the transmission failure but not heard because of the sudden loss of power/ability to accelerate while driving in traffic. The mechanic returned to the dealership where further inspection revealed a cracked flywheel/flexplate. Research shows that there has been a recall for similar Ford cars (I.e. edge) for this exact issue and repairs included in the recall included repairs of transmission. Additionally, transmission/flexplate failures in the 2014 Escape is included in a 2020 class action settlement alleging Ford actively concealed engine & transmission failures. Vehicles identified in this settlement should be recalled. Consumers who have already paid for identified failures should be reimbursed parts/labor by Ford. The vehicle in this incident was also included in a prior engine recall. The engine was replaced by a Ford dealer in May 2018.

- Monroe, GA, USA

Transmission problems slips gear and kicks when going from 2nd gear to 3rd from time to time I'm afraid I'm gonna have to pay for a new transmission

- Redondo Beach, CA, USA

I tried to park my car as usually, put the shift in P, but the car continued to move. I was scared and unpleasantly surprised. I had to to drive around the parking lot in front of home depot in dickson city and finally decided to turn of the car. After that I was not able to turn on the engine. I had the car towed away to gibbons Ford.

- Brooklyn, NY, USA

The contact owns a 2014 Ford Escape. The contact stated while driving 20 mph, the vehicle made a loud grinding sound. The contact pulled over and shut-off the vehicle. The contact stated that the failure recurred a second time after the vehicle was restarted. The vehicle would not restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with metal shavings inside the transmission fluid. The vehicle was not repaired. A local dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 102,000.

- Buffalo, MO, USA

I have a 2014 Ford Escape SE with 67000 miles and when I was parked burger king parking lot with engine running a message came on that said it was overheating so I parked it and looked under hood saw it had an antifreeze reservoir that was low so I proceeded to get an appointment for cloninger Ford morganton nc for the works oil change and coolant reservoir and they checked it put antifreeze in it and said any problems call them. I left and it seemed ok, until I had it runnung in the driveway and it was overheating it said again so then I called told them what happened and got appointment to come in again and I went and showed them that the reservoir was empty again so maybe I had a leak since they just filled it up a week ago at my appointment same dealer service dept. After they looked at it they said the engine needed to be replaced due to the engine coolant system causing a crack in the engine and it would be $8000. Plus labor to repair and there was no recall for it and it was out of warranty and they were seeing it more and more on this car and I would be better to trade it in. It now sits in my driveway until something can get done. I truly believe consumers should be covered for this with all the complaints here and with attorneys on the internet who are exploring same problem.

- Morganton, NC, USA

While driving on a main city road, vehicle was suddenly in neutral. Was unable to get it to stay in drive. Vehicle was not drivable and had to be towed. Currently transmission being rebuilt.

- Marietta, GA, USA

On 3/20/21 when driving my 2014 Ford Escape my husband and I noticed a humming noise. Then it seemed as if the car wasn't shifting and was idling real high. Then there was nothing, no power of speed or shifting. No check engine light, just a red light came on saying transmission fault service now. We had to have the vehicle towed to our nearest Ford dealer. To find out this is not a recall and it was a catastrophic transmission failure. He said it will cost us $5100 for them to get a new transmission which are back ordered. I also called Ford directly about this and they said it is not an open recall, and the car is out of warranty by 3 months!! I find this terrible I have had this vehicle for 5 years and taken good care of it and for Ford to not take care of its customers on something like this I feel is horrific!!

- Deerfield, NH, USA

On or about August of 2019 my car began pulling when I was on the freeway. The car then just turned off and I was luck to veer off to the right without hitting any other cars. The car was towed to the dealership (serra Ford in rochester, mi) only to find out I needed a new transmission. The car was only 5 years old and even though it was out of warranty (mileage) 112,000 miles on the car and Ford refused to assist me in repairing the car. I have purchased Ford cars since 1998 and kept them for over 8 years. I have never had to replace a transmission on a car let alone when its only 5 years old. Serra Ford (matt) stated that the overdrive band failed first which caused the transmission to overheat. The material then desenagrated and metal was sucked into the tube for the actual transmission pump. He recommended another transmission but I wanted to know why they engine light never came on when the overdrive band failed? I asked the same question to the rep at Ford and no one could answer me. I feel like I would not have had to purchase another used transmission had the sensor indicated that something was going on with the engine. I really want Ford to refund me for the money I had to spend on my transmission.

- Apopka, FL, USA

I was driving my car on the highway and the RPM increased and it started studdering and eventually cut off. Took it to the Ford dealership and now I need a transmission. There is an active recall regarding the transmission but according to them it doesn't have anything to do with the issues with my car. I would think any issues with the transmission would cause my transmission to go out. This is not the first issue I have had with this car. My engine caught in fire for no reason and had to get a new engine. I have had nothing but issues with this car since that time.

- Jacksonville, FL, USA

Vehicle lost power while driving down road, diagnosed as transmission fault by mechanic.

- Hanahan, SC, USA

My 2014 Ford Escape titanium's transmission stopped working. My car was in park on the side of the road and when I put it in drive, my transmission slipped and would not move forward. I had to get my car towed and two mechanics said the transmission is done. My car has 80,000 miles and was well taken car of.

- Fairfield, CT, USA

Transmission not working

- Deltona, FL, USA

Power trained failed twice. First time Aug '18 with 37K miles and second event Feb. ''21 with 67K miles. Both events the vehicle suddenly displays a 'transmission fault: Service now' which renders the vehicle unable to drive. First event randy wise Ford dealership repaired by tech (name chandler) our six speed transmission. They replaced under warranty; direct clutch rebuild, replace friction material & seals..etc. The second event: Same vehicle suddenly displays a 'transmission fault: Service now.' I return the Escape to randy wise (manager mike) and informed us that diagnoses (scope) "reclutch failure" code. Same issue. They stated iy was out of there 2 year warranty and I had three out of pocket options to fix & no warranty. I contacted Ford customer service (erica) to file claim. Erica contacted the dealer and return back to me in 5 minutes stating the three out of pocket cost was my only options. No escalation was offer beside wirting a note to the as customer service dept. I request the name of te Ford zone manager for SE Michigan and she could not provide the contact. Transmission failure twice with less than 68K miles. The vehicle would lunge when coming to a stop. Upon take off from a stop, it would have very little power or high RPM's & move slow causing safe driving issues. Placing the vehicle in drive (from park position, the vehicle lunged forward... rough, clumpsy the whole time we have owned. Very disappointed in Ford, Ford product adn Ford authorized dealer service work. This vehicle is a lemon and should be a law protecting consumers from such faulty Ford products.

- Clarkston, MI, USA

While driving this vehicle, it went out of gear and acted as if it were in neutral

- Brookline, MA, USA

I was driving and my car suddenly seized up like it was in neutral and wouldn't move and is now undrivable. After researching I have found this year vehicle is known for this to happen.

- New Haven, IN, USA

The transmission went out there are 3 internal faults

- Louisvile, KY, USA

On 8/6/20, I backed up to the waa garage door, stopped, and attempted to put the car into park. The shift level indicated that it was in park, but the onboard computer indicated that the car was in reverse/neutral, the last gear used. The battery was detached in an effort to resent any electrical malfunction. This action was not successful, and the car remain "in gear". the vehicle would not start, as it was not actually in park. The vehicle remained in an electrically "on" mode, further causing the battery to fully discharge and die. The vehicle was towed to the dealership for repair 8/12/20. Dealership repair notes indicate "replaced transmission shifter cable due to bushing on transmission linkage being worn out. This description matches Ford recall notice 18S20, for a 2014 Ford Escape, 6 speed transmission and NHTSA recall notice 18V471000. This repair was completed 8//17/20 and paid out of pocket. Requesting recall expansion to include this vehicle, and compensation for out-of-pocket expenses.

- Woodbury, CT, USA