10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
42,645 miles

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« Read the previous 20 complaints

problem #27

Dec 262017

Escape

  • 23,600 miles
While driving, my car just stopped without warning as if it had run out of gas. This happen three times in one day on a city street and once leaving a parking space. I took it to the dealer and was told it was the sensor that regulated the fuel injector pressure. They replaced the flp sensor. Invoice 829177 at capital Ford in raleigh, nc. Additionally I was told there is no warning given for this problem; when it goes it goes. This is a clear safety issue and weakness with the fuel system and could have been the cause of a serious rear end collision.

- Raleigh, NC, USA

problem #26

Jan 012017

Escape

  • 41,000 miles
The contact owns a 2014 Ford Escape. While driving 50 mph, the vehicle stalled without warning during acceleration. The vehicle was taken to crescent Ford (100 old winston rd, high point, nc 27265) where it was diagnosed that the fuel pump pressure sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the issue and referred the contact to NHTSA. The VIN was invalid. The failure mileage was 41,000.

- Brooklyn, NY, USA

problem #25

Sep 232017

Escape

  • 35,000 miles
With absolutely no notice, car dashboard warns engine has high temp and to pull over safely! I pulled into the nearest parking lot and popped the hood to find the car was overheating! the coolant reservoir was empty- and I noticed a slow drip near my tire. There was a very minimal amount of smoke. I called a friend to bring coolant and after allowing the system to cool down, added enough to get me home. Not even three miles away, and it's already empty again. I called Ford and they said there is a recall specific to this problem on 2013's but does not apply to my vehicle. This needs to be expanded asap before more Ford overheat and potentially catch on fire!! there are barely 35,000 miles on the vehicle. I was driving 35 and under on city streets for not even 15 minutes when this happened.

- Cleveland, OH, USA

problem #24

Sep 152017

Escape

  • 100,000 miles
Fuel pump sensor not working right. Not letting enough air in. Making the car stall when in drive.

- Eastpointe, MI, USA

problem #23

Aug 092017

Escape

  • 60,000 miles
While driving on a busy street the car stalled and would not turn over to restart. Other vehicles had to swerve to avoid collision while it stalled and pushed to a safe location. Once taken to the mechanic it was identified as the fuel pump being the problem. Even though my VIN number was not identified in the recall of other 2014 Ford Escape it should be looked into expanding the recall due to the possibility of danger to passengers in the vehicles.

- Wheaton, IL, USA

problem #22

Jul 232017

Escape

  • 48,280 miles
While the vehicle was in motion, it stalled once while I was pulling in to a parking space. My food was on the brake at that time. There was plenty of gas in the tank. There were no alert lights on prior to stalling. Today, while driving on a city street, the vehicle stalled as I had my foot on the accelerator. Again, there was plenty of gass in the vehicle. I was safely able to pull over. The vehicle was able to start again without difficulty and no problems for the remainder of the drive home.

- Anchorage, AK, USA

problem #21

Jun 272017

Escape

  • 38,000 miles
While my daughter was driving the car less than 10 minutes from home after just starting up for the morning in June 27, 2017 under hood started to smoke, caught on fire, an explosion sound and car burned up. Car had to be put out by fire department. Total loss per insurance company. This car has a engine fire recall and I was told recall work was done prior to sale of the car to me by Ford dealer in May 2017. However I now find out that the actual recall part is still not available from Ford and that only an inspection was done prior to sale. Not an actual repair. The recall had to do with engine fires ! maybe all these cars need to be of the road.

- Blacksburg, VA, USA

problem #20

Jun 182017

Escape 4-cyl

  • 92,000 miles
My car completely shut off going G 60mph in the fast lane on the highway endangering me and my 2 young kids it would not restart after many attempts, , months prior I complained to dealer that my car was jerking and sometimes felt as it wasn't getting fuel. But they continue to tell me nothing is wrong with my car but since it shut off it's at the dealership and was told the fuel pump malfunctioned.

- Snow Hill, MD, USA

problem #19

Oct 032016

Escape

  • miles
"takata recall" even though I no longer have the car, had them repossessed it. I made very clear when buying I wanted a car I would have no problems with. I hah just filled my tank with gas on my way to see my pain med doctor 80 miles away fuel system quit, at station, this is an in closed system not supposed to go out because my car was still in shop I missed another appointment with this dr. Which resulted in me being put into withdrawals from medication, had I driven there any system had gone out I would have lost control on highway 287 towards wichita falls tx which is extremely heavy traffic. Two times my life was placed in danger because of a recall I was not informed of. Now Ford what's me to pay for what they didn't get from auction I'm not paying for a car that nearly got me killed twice and I don't think they should put this against my credit. I'm considering suing as they cost me my doctor, through me into withdrawals which at the time was life threatening because of health, and possibly losing control on highway at 70 miles which could have cost me my life, now there is another recall about engine fires. Stationary failure with far reaching consequences.

- Quanah, TX, USA

problem #18

Mar 232016

Escape 4-cyl

  • 60,000 miles
The contact owns a 2014 Ford Escape. While the contact was filling the reserves, the anti-freeze leaked out. The vehicle was taken to an independent mechanic who diagnosed that the water pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000. Updated 06/01/17

- Hudson, NH, USA

problem #17

Jan 182017

Escape

  • 49,000 miles
The contact owns a 2014 Ford Escape. While driving 25 mph, a hissing noise was detected and the engine stalled. The failure recurred numerous times. The vehicle was taken to a dealer where the failure could not be determined. The vehicle was not repaired. The contact also smelled a horrible odor inside the vehicle when the failure occurred. The contact mentioned that the failure occurred after fueling the vehicle. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was approximately 49,000.

- Glasglow, KY, USA

problem #16

Oct 272016

Escape

  • 106,000 miles
Vehicle stalls at least opportune moments, I.e. highways/roadways. Drove it for 30-40 miles.shut it down for 30 minutes. Start it back up, start driving, vehicle stalls within 30 seconds to one minute. Restart the vehicle, it would buck and stall repeatedly. If you let it cool down, it would run for a length of time before it would act up all over again with the above mentioned steps repeated. Had it in the dealership (autonation Ford - bradenton fl) for almost 3 full months as they tried to find the issue, in 4 separate trips. Each time they were confident that they found the problem. 1st was a lose wire on the mechanical fuel pump. Not fixed. Drove for 1.5 weeks. Same stall issue. 2nd was a mechanical fuel pump replacement. Not fixed. Drove for 1.5 weeks. Same stall issue. 3rd. Problem couldn't be found. Drove for 1.5 weeks. Same stall issue. 4th was a fuel line sensor replacement. Seems to work so far. These vehicles seem to have a bad issue with the fuel system with numerous recalls on a wide range of model years.

- Bradenton, FL, USA

problem #15

Sep 202016

Escape 4WD 4-cyl

  • 100,000 miles
The contact owns a 2014 Ford Escape. While driving 50 mph, the vehicle stalled intermittently without warning. A warning code (P0087) illuminated on the instrument panel, which indicated trouble with the fuel rail. The contact waited thirty seconds and then resumed driving. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump failed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V005000 (fuel system, gasoline). The contact also received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000. VIN tool confirms parts not available. Updated 04/06/17 the consumer stated the manufacturer was contacted about the vehicle stalling. The manufacturer advised the vehicle was not included in a recall; therefore, no assistance was offered. Updated 08/22/2017

- Serven, MD, USA

problem #14

Oct 062016

Escape

  • 24,000 miles
My mother owns a 2014 Ford Escape with the 1.6L turbocharged ecoboost engine. She notes that the fuel sensors in the car aren't injecting fuel into the engine when she accelerates from a stop, meaning the car will stick in neutral and rev until it kicks back in gear. She notes that this has happened multiple times. We had taken it to keller bros. Ford which is where she purchased it, and they couldn't come up with the problem. So then we went to new holland Ford, and they were able to find the problem. The guy even showed my mom how to reset the fuel sensor. But the problem came back up again. My mom, I, and her boyfriend are at the point where if sometime the car hesitates, and someone hits her, she's going to be killed. Ford, you need to do something about this. I don't want my mother killed. So recall the Escape 1.6L's that have the problem and come up with a solution.

- Leola, PA, USA

problem #13

Jan 012016

Escape

  • 20,000 miles
Acceleration was fine until I hit 20,000 miles. However when I step on the gas pedal after starting the car the rpms go away and then come way back down and then it accelerates and jerks forward. This is an extreme safety issue. I took it to the Town & Country Ford dealer here who said they couldn't replicate the issue. I test drove with the mechanic and it didn't happen once. It accelerated better than it did before so I'm not sure if something was adjusted. Of course it has come back. It happens when I drive it and my son told me it jerked a lot when he drove it last night. Given that this has been a problem for what seems like 15 years with the Ford Escape Ford needs to do something to fix it. Even though my dad worked for Ford for 30 years and I've been a loyal customer I don't trust this car so I will never buy another Ford.

- Charlotte, NC, USA

problem #12

Nov 152015

Escape

  • 48,000 miles
The contact owns a 2014 Ford Escape. While accelerating from a complete stop to approximately 15 mph, the vehicle stalled without warning. The contact shifted the vehicle into neutral and restarted the vehicle. The failure recurred on several occasions when the contact accelerated from a complete stop. The contact also stated that the failure always recurred shortly after starting the vehicle and never occurred more than once during one consecutive trip. The vehicle was taken to the dealer where it was not diagnosed or repaired. The dealer informed the contact that the VIN was not included in NHTSA campaign number: 15V005000 (fuel system, gasoline). The manufacturer was made aware of the failure. The approximate failure mileage was 48,000.

- Bedford, TX, USA

problem #11

Sep 012015

Escape

  • 10,000 miles
A few months ago, I had filed a complaint on the 2014 Ford Escape SE 1.6L turbocharged ecoboost with I-4WD my mother currently owns. She had acceleration problems with the car. At a stoplight or whle moving at a decent pace (about 20-40mph), the engine would suddenly rev towards 4000-5000 and not drop into drive. This had concerned me alot. Mom called keller bros. Ford here in lititz, Pennsylvania, and said that she will have to take her car down for a software update. The update fixed everything. No acceleration problems. And since this software update, I've noticed a huge difference. It feels like there is more horses in my mom's car than there was before the update. The update happened 4-6 months ago. I feel much safer knowing that her car won't end her in an accident. She currently has over 16,000 miles, and since that time frame, no "drop-outs" (< as I call them) have happened.

- Leola, PA, USA

problem #10

Nov 072015

Escape

  • 10,500 miles
I experienced on three occasions that this vehicle misfires, stumbles, shudders and almost shuts off under heavy acceleration while attempting to merge onto a highway.the last time this problem occurred I was forced to pull onto the breakdown lane and almost caused an accident due to highway traffic traveling at 70 mph and my inability to attain a suitable merging speed. I have further observed that this situation has only occurred and could be replicated during rain and high humidity. This problem is a definite safety hazard that needs to be addressed!

- Charlotte, NC, USA

problem #9

Jun 272015

Escape

  • miles
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 15V005000 (fuel system, gasoline); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Austintown, OH, USA

problem #8

Apr 222015

Escape

  • 12,000 miles
I have issued a complaint about three and a half months ago. Again, my mother is still having acceleration problems with her car. On April 22nd, she stated that she was going up a hill, and the car suddenly started revving to 4000-5000rpm. At one point, she said she lightly went on the gas to see if the fuel would kick in and it revved up 500 RPM past the redline, and still no acceleration. One day, my mom is going to end up being rear-ended when this happens and I would not like that to happen. Ford absolutely needs to do something about this. I've scrolled through all complaints of this model year and I've seen that at least 50 people are experiencing these problems. Ford must fix this (that means issue recalls!!!)!!!!!

- Leola, PA, USA

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