If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.

Electrical System — Instrument Cluster/Panel

Date Announced

JUN 24, 2015

Vehicles Affected

184,519

Ford Recall #

15C03

NHTSA Campaign #

15V406000

Summary

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Actions

Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.

Documents (14)

• ISSUED Owner Notification Letter(Part 577)
• Manufacturer Notices(to Dealers,etc) - DEMONSTRATION / DELIVERY HOLD - Compliance Recall 15C03 – Supplement #1
• Recall 573 Report-Amendment 1
• Press Release
• Non-Compliance Notice 573 Report/FMVSS 101
• Recall Acknowledgement
• Recall Quarterly Report - 2015-Q4
• Recall Quarterly Report - 2015-Q3
• Recall Quarterly Report - 2016-Q1
• Manufacturer Notices(to Dealers,etc)
• Recall Quarterly Report #5, 2016-3
• Recall Quarterly Report #6, 2016-4
• ISSUED Renotification Notice
• ISSUED Renotification Notice