When the car is parked with engine off and rear hatch open, the rear hatch sometimes automatically closes. While loading the car with groceries, for example, the hatch came down and hit me or someone else in the head or shoulder. This has happened more than once. The lift gate was not activated by my foot or key. In fact, the feature where the hatch can be opened by your foot underneath has not been working for a while. I have had my 2015 Ford Escape at the dealer's to repair this problem on two occasions in 2016. The problems were supposedly fixed. Now it is happening again.

- California, MD, USA

When I purchased the vehicle this recall was already in affect

- Independence, MO, USA

16V-643 recall. Dealers tell me they can't get me in until March. 1 dealer won't do weekends because they day it's a 4 hour job and only open 4 hours. They want to do it through the week I can't with work. Asked about rental since paper says they can provide one, they say absolutely not. Other dealer will do rental for 1 day but not until March 10th due to not enough parts. I drive with my daughter and grandbaby on the car. How can Ford say it's S safety recall when they are not worried about safety and it takes months to get in.

- Florence, KY, USA

Vehicle was in motor on a city street, the problem was that it would not come to a complete stop after just hitting the accelerator. To better describe this, it was rush hour traffic and traffic was moving very slow so I would have to hit the breaks after just hitting the breaks to move forward. This resulted in an accident where I rear ended the person in front of me. After my vehicle was repaired I had to return it to the shop because there an unknown mechanical issue, at that time I was told there was a recall with the accelerator. My best assessment is that this may have been a cause for the accident. When I brought the car to the dealer I was told that the recall was not active, I don't know what that means but I would like it investigated at this time, as this accident is now affecting my drivers insurance.

- Miami, FL, USA

We purchased our 2015 Ford Escape new, it is still under the manufactures warranty and it is equipped with the foot (motion) activated rear lift gate. On 05/03/2017, I went to the grocery store and the vehicle was parked. I was loading groceries from the shopping cart to the vehicle. I placed some bags in, turned to get more and when I turned back to put them in the vehicle, I slammed my head against the lower edge of the lift gate which for some unknown reason was in the process of coming down. I obtained a laceration approximately two and a quarter inches in length and a severe headache shortly after that. On 05/04/2017, I contacted our sales person and he said he had never heard of that happening and from what he knew, he thought the lift gate was only supposed to go up with the foot activation and not down but he is going to research it further. I have a call into the service department also and am waiting for a call back. Thinking over the time we have owned the Escape, I now recall that happening one other time but caught it prior to hitting it. I didn't think anything about it at that time. I believe it was the motion sensor that caused the gate to come down and not the key as there was nothing in my pocket the at would have pushed the button, plus it has to be pushed twice to activate it.

- Peoria, AZ, USA

Jwhen we were turning into our carport, the car suddenly accelerated and almost caused the car to run into our house. However, I was able to put on the brake and stop it in time. I am afraid this will happen again and will cause damage or worse.

- Camden, AR, USA

Ford issued the recall via us mail October 2016, for a side door latch. As of now Ford has done nothing to provide parts or service to correct the problem. The dealership said they had parts and I scheduled for repair onlt to find they did not have the parts.....pathetic.

- Johnstown, OH, USA

Purchased 2015 Escape on May 1, 2015. February 2016 windshield wiper fluid would not work. Took to the dealership to find that a squirrel had nested under the hood and chewed the lines as well as a part on the pump for the wiper fluid while it was parked in the driveway. Cost was $250 for repair. March 2015 I checked under the hood to find that squirrels had chewed and torn up the wheel well insulation on one side while parked in the driveway. After applying critter ridder granules and spraying pepper spray in the engine compartment they then chewed the insulation on the other side. Lived in the same place and parked multiple new and used vehicles in the driveway since 1989 with no prior issues. Possible soy components in manufacturer's materials. Potential for further damage is a safety hazard if brake lines are chewed or electrical wiring chewed.

- Austin, TX, USA

Sold car11/6/15 with two open safety recalls. Compliance recall 15C06 - supplement #1 " in some of the affected vehicles, the engine may continue to run after turning the ignition key off(vehicles with standard ignition keys), or after pressing the engine start/stop button (vehicles with push-button start and intelligent access keys). Affected vehicles can be operated without the key, which does not conform to the requirements specified by Federal Motor Vehicle Safety Standard(FMVSS) 114 ' regarding theft protection and rollaway prevention." Also NHTSA 15V-406... 15C03 reprogram instrument panel cluster

- Woodridge, IL, USA

Was pulling out of a parking lot and heard a noise(I described the noise like a rock hitting the glass) looked at my windshield and didn't see anything. Went home and parked my car in the garage. Got in the car a couple days later and got in the car, started the car and my sunroof went back about an inch and shattered glass feel into the car. Checked on top of car and the roof popped upward and shattered. Did research and the 2014 Escape had the same issues.fors refused to replace the sunroof because their engineers decided from my photos that it was probably caused by derbie from the road.

- Loveland, OH, USA