In the evening on 9/4/18 I had been sitting in my car, which was parked and turned off, waiting for about 30 minutes to pick up my son. I had recently purchased the care as a used vehicle on 8/13/18. I had the car key fob in my left jeans pocket. I suddenly felt an intense pain sensation right where the key fob was located. Thinking I had poked myself with one of the attached keys (for home and work), I immediately removed the key fob from my pocket and tossed it into a cup holder. The intensity of the pain, however, continued to progress. About 4 hours later, I was finally able to take a look at the area. It was in the shape of the key fob with an ulcerated area in the middle. It was extremely red and swollen. I cleaned the area gently, as it was intensely painful like a burn. The next day, the area was much more swollen and hot to the touch. As the day progressed, the area began oozing and blistering. The pain continued to be very intense. In the late afternoon on 9/5/18, I visited a doctor at my primary care facility. I was diagnosed with a second degree burn with a secondary infection. A prescription of antibiotics were prescribed, which I began immediately. On the morning of 9/6/18, the oozing had resolved for the most part. Though the area was still swollen and painful, it had significantly improved after 2 doses of antibiotics.

- Lawrence, KS, USA

Upon utilizing the remote key fog to unlock the vehicles drivers door, the door handle fell off when I attempted to open the door in the parking lot of a business after returning returning to my vehicle from shopping.

- Montgomery, AL, USA

I have owned my 2015 Escape since March 2016. Beginning 6 weeks ago the car failed to recognize the Ford key. Had car towed. Told battery needed to be replaced. Replaced both car and key fob batteries. Within 7 days the car refused to start after sitting in the garage for 3 days. Had to get it towed and the battery recharged. Third time the car refused to start it had been driven and then left sitting for 5 days. Once again had to have a jump start. Took into dealership and told diagnostic info states no issues. Technician is unable to duplicate car refusing to recognize key fob or not starting. Explained that car once jumped started runs fine as long as I drive it day to day. Once it has been sitting for 2 or more days does it again refuse to start. Appears that something somewhere within the electrical system is pulling all the juice out of the battery regardless of what the onboard computer says. Second issue with this car has been the rear hatch. Technician inspected the rear hinges and said they are bent so when you close the hatch using the button on the hatch or key fob, hatch comes down but won't latch tight and goes back open. If you manually slam the hatch shut, the latch seemed to be tight however my hatch is not square anymore. It is tight to the passenger side but has a 1/4 gap on the right side which lets in air and water into the car. Told that I'd need to have a body shop take the hatch off and replace both hinges. This car has never had an accident nor has it been treated roughly so explain to me how the hatch got out of alignment to the point it is causing issues with shutting tightly? this seems to be a design flaw where the hinges installed are too light weight to stand up to normal wear and usage. Living in the upper midwest this car is exposed to winter weather including salt and road sand which in turn can get into open spaces and rust.

- Fall Creek, WI, USA

When the car is parked with engine off and rear hatch open, the rear hatch sometimes automatically closes. While loading the car with groceries, for example, the hatch came down and hit me or someone else in the head or shoulder. This has happened more than once. The lift gate was not activated by my foot or key. In fact, the feature where the hatch can be opened by your foot underneath has not been working for a while. I have had my 2015 Ford Escape at the dealer's to repair this problem on two occasions in 2016. The problems were supposedly fixed. Now it is happening again.

- California, MD, USA

When I purchased the vehicle this recall was already in affect

- Independence, MO, USA

16V-643 recall. Dealers tell me they can't get me in until March. 1 dealer won't do weekends because they day it's a 4 hour job and only open 4 hours. They want to do it through the week I can't with work. Asked about rental since paper says they can provide one, they say absolutely not. Other dealer will do rental for 1 day but not until March 10th due to not enough parts. I drive with my daughter and grandbaby on the car. How can Ford say it's S safety recall when they are not worried about safety and it takes months to get in.

- Florence, KY, USA

Vehicle was in motor on a city street, the problem was that it would not come to a complete stop after just hitting the accelerator. To better describe this, it was rush hour traffic and traffic was moving very slow so I would have to hit the breaks after just hitting the breaks to move forward. This resulted in an accident where I rear ended the person in front of me. After my vehicle was repaired I had to return it to the shop because there an unknown mechanical issue, at that time I was told there was a recall with the accelerator. My best assessment is that this may have been a cause for the accident. When I brought the car to the dealer I was told that the recall was not active, I don't know what that means but I would like it investigated at this time, as this accident is now affecting my drivers insurance.

- Miami, FL, USA

We purchased our 2015 Ford Escape new, it is still under the manufactures warranty and it is equipped with the foot (motion) activated rear lift gate. On 05/03/2017, I went to the grocery store and the vehicle was parked. I was loading groceries from the shopping cart to the vehicle. I placed some bags in, turned to get more and when I turned back to put them in the vehicle, I slammed my head against the lower edge of the lift gate which for some unknown reason was in the process of coming down. I obtained a laceration approximately two and a quarter inches in length and a severe headache shortly after that. On 05/04/2017, I contacted our sales person and he said he had never heard of that happening and from what he knew, he thought the lift gate was only supposed to go up with the foot activation and not down but he is going to research it further. I have a call into the service department also and am waiting for a call back. Thinking over the time we have owned the Escape, I now recall that happening one other time but caught it prior to hitting it. I didn't think anything about it at that time. I believe it was the motion sensor that caused the gate to come down and not the key as there was nothing in my pocket the at would have pushed the button, plus it has to be pushed twice to activate it.

- Peoria, AZ, USA

Jwhen we were turning into our carport, the car suddenly accelerated and almost caused the car to run into our house. However, I was able to put on the brake and stop it in time. I am afraid this will happen again and will cause damage or worse.

- Camden, AR, USA

Ford issued the recall via us mail October 2016, for a side door latch. As of now Ford has done nothing to provide parts or service to correct the problem. The dealership said they had parts and I scheduled for repair onlt to find they did not have the parts.....pathetic.

- Johnstown, OH, USA

Purchased 2015 Escape on May 1, 2015. February 2016 windshield wiper fluid would not work. Took to the dealership to find that a squirrel had nested under the hood and chewed the lines as well as a part on the pump for the wiper fluid while it was parked in the driveway. Cost was $250 for repair. March 2015 I checked under the hood to find that squirrels had chewed and torn up the wheel well insulation on one side while parked in the driveway. After applying critter ridder granules and spraying pepper spray in the engine compartment they then chewed the insulation on the other side. Lived in the same place and parked multiple new and used vehicles in the driveway since 1989 with no prior issues. Possible soy components in manufacturer's materials. Potential for further damage is a safety hazard if brake lines are chewed or electrical wiring chewed.

- Austin, TX, USA

Sold car11/6/15 with two open safety recalls. Compliance recall 15C06 - supplement #1 " in some of the affected vehicles, the engine may continue to run after turning the ignition key off(vehicles with standard ignition keys), or after pressing the engine start/stop button (vehicles with push-button start and intelligent access keys). Affected vehicles can be operated without the key, which does not conform to the requirements specified by Federal Motor Vehicle Safety Standard(FMVSS) 114 ' regarding theft protection and rollaway prevention." Also NHTSA 15V-406... 15C03 reprogram instrument panel cluster

- Woodridge, IL, USA

Was pulling out of a parking lot and heard a noise(I described the noise like a rock hitting the glass) looked at my windshield and didn't see anything. Went home and parked my car in the garage. Got in the car a couple days later and got in the car, started the car and my sunroof went back about an inch and shattered glass feel into the car. Checked on top of car and the roof popped upward and shattered. Did research and the 2014 Escape had the same issues.fors refused to replace the sunroof because their engineers decided from my photos that it was probably caused by derbie from the road.

- Loveland, OH, USA