The contact owns a 2015 Ford Escape. While driving various speeds, the steering wheel pulled to the left and right independently. The contact also heard a loud grinding noise coming from the rear of the vehicle when the brake pedal was depressed. The vehicle was taken to the window Ford dealer located in spokane, wa, but the cause of the failure could not be diagnosed. The contact then took the vehicle to fred hill Ford located in spokane, wa where it was diagnosed that the rotors needed to be turned. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 30,000.

- North Fort, WA, USA

I purchased a used 2015 Ford Escape on May 10, 2017. I drove it to yellowstone over memorial day weekend to test the vehicle out. The transmission would shift really hard and at 40 mph it seemed to hesitate what gear to shift to. I took it back to the dealership, who sent it to a Ford dealership and they reset the transmission. They said the car learns a driver's driving habits and since someone else owned the car it wasn't used to my driving habits. The reset on the transmission has help a little, I still do not like the way it shifts at 40 mph and it also hesitates to go and then when it kicks in it is hard to slow down. Yesterday July 5, 2017 I was driving back to work from lunch and my power steering failed. I had a warning come on at the same time I noticed the power steering was gone. I was glad I was on a back road or it could have caused and accident. I couldn't move the steering wheel. I had the vehicle towed to a Ford dealership. I have not heard anything regarding the issue yet. I have only had the car for almost 60 days and I have had it serviced twice. I don't feel I can trust this car. My 10 year old van with 170,000 miles is more reliable.

- Ogden, UT, USA

After driving 3 hrs I stopped for gas (15 min.) when vehicle was restarted the info screen said power steering failure have vehicle serviced and the steering was very hard to turn and drive, drove another 30 min. And shut vehicle off for 4 hrs. When restarted again the error and problem restored itself. Took vehicle to dealer the next day and the couldn't duplicate or repair the problem so the vehicle was returned to me. This has happened to me twice a year apart under the same circumstances with the same results

- Newport, MI, USA

Faulty electric power steering went out while driving our usual 25 mile commute at an average 50 mph. At 33,000 miles this is an unexpected repair that cost this consumer $2,200. More over there was no warning or mechanical wear, the steering went out and a grinding sound was emitting from the front while the steering was locking or binding and over compensating on turns.

- Bothell, WA, USA

Power steering went out at 46554 miles. Total cost of repair: $2019. Ford service department explained that this part was "in high demand" and repairs took eight days to complete. First time power steering went out, car was stationary, driven to destination in town w/O power steering, restarted and power steering resumed. Dealership was notified and decision was made to see if it happened again. Second time power steering went out, car was in motion on city street, drove to dealership without power steering, hooked up to computer. Because this part is "in high demand", does this signal time for a recall? I would hope so!

- Lawrence, KS, USA

In last 10 days "steering assist fault service required" error came on screen and steering get locked, can't turn the steering. This happened when the speed was very slow immediately after engine start and started driving. After turning off the engine error goes and steering start working. Took the car to dealer, couldn't find any problem and returned the vehicle to me. Again next day and day after same issue appeared.

- Morrisville, NC, USA

When accelerating the car pulls to the right, the more power the harder the pull. When accelerating in the rain or wet roads the car breaks traction and slides into the right hand lane or off the road

- Destin, FL, USA

The contact owns a 2015 Ford Escape. While braking, the steering became difficult to maneuver and the vehicle veered into the other lane. The vehicle was taken to several mechanics, but the cause of the failure was not determined. The manufacturer stated that the vehicle was safe to drive, although the failure occurred daily. The tires were also checked and were verified as safe and in good condition. The VIN was invalid. The failure mileage was 15,000.

- Bangor, ME, USA

I was driving in Maine. I'm not sure if I hit a patch of ice or if the steering froze up. I was traveling 35 in a 40 mph zone and on a curve, the vehicle veered off the road into a bog. The vehicle started to sink and I was unable to open the door for a few minutes. Then I noticed a flame coming from the back of the vehicle. It took all of my strength but I pushed the door open and began swimming away from the vehicle. As I was about 20 feet from the vehicle, it exploded. I was in the water and ice for approx. 10 minutes. The fire dept, police, and emt's arrived and pulled me from the water and took me to the hospital. I have 2nd degree burns on my arm and legs. My insurance company has deemed the vehicle a total loss and the adjuster said the only thing that could be salvaged was 1/2 of my license plate. I asked what could have caused this and the adjuster said that perhaps it was an electrical problem and water mixed with the electrical problem may have caused the fire. Although he did state that he was speculating and he did not know what caused the fire and explosion. The vehicle is sitting and I have asked that it not be destroyed (what's left of it) until the cause can be determined. This concerns me greatly because I do not want this to happen to anyone else. I believe if anyone else had been in the vehicle, they would not have had time to Escape. There was no smoke - only fire and then the explosion. The shock is starting to wear off and I keep asking myself how in the world a car could "just explode". please let me know if anyone else has had any problem like this or if anyone can suggest what may have caused this catastrophe. Thank you.

- Portsmouth, NH, USA

I was driving and I'm not sure if I hit a patch of ice or steering froze up. I was traveling 35 in a 40 mph zone and on a curve, the vehicle veered off the road into a bog. The vehicle started to sink and I was unable to open the door for a few minutes. I tried putting the vehicle in reverse to get out of the water and ice. Then I noticed a flame coming from the back of the vehicle. I pushed the door open and began swimming away from the vehicle. As I was about 30 feet from the vehicle, it exploded. I was in the water and ice for approx. 10 minutes. The fire dept, police, and emt's arrived and pulled me from the water and took me to the hospital. I have 2nd degree burns on my arm and legs. My insurance company has deemed the vehicle a total loss and the adjuster said the only thing that could be salvaged was 1/2 of my license plate. I asked what could have caused this and the adjuster said that perhaps it was an electrical problem and water mixed with the electrical problem may have caused the fire. He did state that he did not know what caused the fire and explosion. The vehicle is sitting and I have asked that it not be destroyed (what's left of it) until the cause can be determined. This concerns me greatly because I do not want this to happen to anyone else. The shock is starting to wear off and I keep asking myself how in the world a car could "just explode". please let me know if anyone else has had any problem like this or if anyone can suggest what may have caused this catastrophe. Thank you.

- Portsmouth, NH, USA

While backing into a parking space, the ABS and traction control lights started flashing and audible warnings sounded. The car started shaking. I was unable to stop or steer my car. I had a low speed collision with a properly parked car. Thank god no one was injured. Had this happened on an open road the outcome would have been different. I had reported this problem to my dealer previously. They applied an existing recall saying that it fixed the issue. That was on the 20th of October 2015. The car is being towed to my dealer's body shop for inspection by usaa. I never want to drive it again. I am told to trade it in. How in good conscience can I do that??

- Columbia, SC, USA

When going down the interstate with the grooves in it the vehicle darts back and forth when I took it to the dealer and checked aleinment said was ok drove for a while bought it back again was told to like it or sell it or go to another dealer ship they did not even atemped to check tires hatton Ford N dak 1 more time going to turn it in to the lawyer for the N dak lemon law

- Buxton, ND, USA

While turning left from a stop sign, the steering wheel locked, causing the vehicle to veer into the lane of oncoming traffic. The driver yanked the steering wheel hard to the right and the vehicle returned to the correct lane. This happened again on 7/31/15 while making a right hand turn. The vehicle was taken to the dealership on 8/8/15 and the tech indicated there were no codes; however the vehicle had an active recall out, which they fixed. It happened on three additional occasions between 8/8/15 and 8/21/15. It should be noted, the vehicle was sold when there was an active recall.

- Cheyenne, WY, USA