The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the temperature sensor illuminated, and the vehicle overheated. The contact stated he was able to drive the vehicle to the shoulder of the roadway. The vehicle was taken to the dealer, where it was diagnosed as having coolant intrusion and a warped engine block. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 128,000.

- Vassalboro, ME, USA

The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle started overheating. The contact pulled over on the side of the road and waited until the vehicle cool down and added coolant to the vehicle. The vehicle was towed to an independent mechanic who stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NTHSA Hotline for assistance. The failure mileage was 130,000.

- Belle Plaine, IA, USA

Vehicle check engine light goes on usually during hot weather. Vehicle stalls and hesitates on acceleration causing unsafe conditions with traffic, intersections, etc.

- Melrose Park, PA, USA

Vehicle over heated and had to pull over to cool it down. Got vehicle home safe and check engine light was on. 116867 T1.0 for diag verified customer's concern. Quick test P1299, P0217, P0219 for over temp condition. removed spark plugs and found coolant intrusion into all the cylinders, WSM direction is to replace the long black. This same issue is happening with other Escapes and are on the recall list. I am requesting my VIN/car be added to the recall for the same issue.

- Clarkston, MI, USA

The engine does not always turn off when you press the start engine button. Although my vehicle is a 2016 Ford Escape it was most likely manufactured in 2015 and was manufactured in Lexington KY Ford has been unable to diagnose the problem although a recall already exists for the very same problem RECALL# 15V436000. Tallahassee FL Ford dealership is charging me for diagnostics (again) I have taken car to dealership before for this problem in June 2022 and they were unable to fix it. This is as serious safety issue for myself and my 2 toddlers both under the age of 3.

- Crawfordville , FL, USA

The contact owns a 2016 Ford Escape. The contact stated while driving 30 MPH, the check engine warning light illuminated. Additionally, while starting the vehicle, there was smoke coming out the exhaust pipe and the vehicle would not properly accelerate. The vehicle was towed to an independent mechanic who stated that the engine was blown and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 144,000.

- West Warwick, RI, USA

I have a 2016 Ford Escape. Left the grocery store and the service engine soon light came on. The car went into safe mode and would only go 10 miles a hour. I was able to get it to the dealership and they told me it was the engine. They are waiting on the part. I was reading all these statements and ford needs to do better. 2 years ago the transmission went. The dealership that put the transmission in did not put all the bolts on when I took it to the dealership they told me the transmission was about to fall out! I wish I could get rid of this vehicle!

- New London, CT, USA

The contact owns a 2016 Ford Escape. The contact stated while his wife was driving approximately 35 MPH and accelerating to highway speeds, the vehicle started to overheat. The contact stated that the high engine temperature warning light was displayed on the instrument panel. The contact stated that coolant was added, and the vehicle was able to be driven to the intended destination. The vehicle was turned off and was unable to be restarted. The vehicle was towed to an independent mechanic, who informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.

- Lynn, MA, USA

Engine control computer malfunction is causing the engine, SYNC, bluetooth, brake lights, and rearview camera to malfunction.

- Burlington, NJ, USA

Rear view camera stopped working almost a year ago, and out of no where the transmission stopped working. I recently just got an oil change and asked for the works to get my whole car checked out and that report as all the reports before it came back with no issues. So found it surprising that this happened.

- Huntington Beach , CA, USA

My engine suffered the coolant intrusion issue that many ford eco boost engines are experiencing. I reached out to ford because its a part of their ford TSB (which I have copies of and sent Ford). I was quoted 12,249$ By the ford dealership to fix my engine, when this is an on going issue with ford ecoboost engines. There were no warnings other than my car overheated once and kept losing coolant into the engine (white smoke from tailpipe) the check engine light finally came on 2 days before I took it into the dealership (my husband assumed it was head gasket). The dealership has diagnosed engine failure, it wasn-??t until then we started doing research and realized there is even a lawsuit against ford for this issue. My car insurance will not pay for it because it is not an issue caused from collision. I am a mother of 2 with no vehicle now, I cannot put 12,249$ for a new engine, and shouldn-??t have to when this is an issue on Fords part. I have reached out to Ford directly who also refuses to take responsibility even though they as a company have posted the TSB regarding the issue. I bought my car certified pre owned with 30k mikes. It-??s under 100k with a failed engine. A ford representative at the dealership made the comment -??most people trade their cars in every 2-3 years-?? when I mentioned I thought I bought a reliable vehicle to buy and pay off. Basically they know it won-??t last when they sell it is what that boils down too, and count on people trading it in.

- Flatwoods, KY, USA

Defect in the coolant system which caused leaking into my cylinders

- Ridgeville , SC, USA

The contact owns a 2016 Ford Escape. The contact stated while driving 35 MPH, there was an abnormal knocking sound coming from the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed by the dealer that the engine and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the warranty had expired. No additional assistance was provided. The approximate failure mileage was 109,000.

- Sandusky, OH, USA

Since purchasing this vehicle there have been many issues. I had purchased the additional warranties also only to have the dealership say they were not covered. First my roof leaked. Had to take to a repair shop through the dealership, luggage racks had to be taken off and welds redone. Next the catalytic converters went bad with only approximately 50,000 miles. Ford would not talk to me and the dealership stated it is not covered under the extended warranty. Somehow I paid minimal repairs but during that time their best mechanic was fired. Next the Continental tires pealed. I had the tire warranty and the dealership would not cover. I called Continental they stated that they knew these tires were bad but yet they were still sold on vehicles! After much complaining and stress all but $400 was covered by Continental. The dealership did very little. At approximately 65,000 the engine blew. I found out by a local repair shop that Ford had an Escape safety issue on their site about the engines. After speaking with Ford twice they refused to speak to me any longer and only the dealership if I wanted the engine replaced. I did and was given numerous different amounts it would cost me. Since this was Ford's manufacturing issue I should have paid nothing. It took over 4 months to repair my vehicle. I had to complain to Ford and the dealership to get a loaner. I am a 66 year old single women who depended on the quality of Ford. I had tried to email Ford representatives and call with no reply ever. Each of these issues had no warnings lights nor were there any problems prior to the issues occurring. These issues could have caused major accident by the engine quitting in traffic or blowing, and the tires pealing. Ford motor needs to pay for all these issues. There needs to be a class action suit.

- Lima, OH, USA

Vehicle engine started smoking. Coolant fluid and oil entered the engine compartment caused engine failure and blown rod and more damage to engine. Dealer estimated $12,000 to replace engine. Research determined that many of these vehicles have had similar issues. Very dangerous situation under any circumstance but more so when this occurred on a busy interstate highway. There is currently a class action lawsuit, [XXX]et al v. Ford Motor Company, case no. [XXX] that addresses the failure of Ford to properly address the engine defect. I am not a party to that lawsuit. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Deland, FL, USA

Car stared backfiring and engine light came on. Mechanic told me coolant is leaking into cylinder from head gasket. Told me probably need a new engine, told me Ford is aware of problems but aren't going to repair them. Ford has a tech bulletin- SSM 49821

- Tucson, AZ, USA

I was driving to work and my temperature gauge starting moving all over and car stated, "pull to safety." I pulled over and had car towed to Northside service center in brockport where they had it towed to West Herr dealership in spencerport. West Herr stated the recall doesn't match my VIN and is refusing to repair it.

- Spencerport , NY, USA

I checked this site and my car had 1 recall that I was never informed or made aware of by my manufacturer. I don-??t know if it-??s a minor recall or a major one, but it-??s scary.

- Charlotte, NC, USA

The contact owns a 2016 Ford Escape. The contact stated that on multiple occasions while attempting to start the vehicle, the vehicle failed to start. The contact stated that she notified a tow truck to jumpstart the vehicle. There was no warning light illuminated. The vehicle was taken to Pep Boys however, the failure could not be duplicated. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 109,000.

- Washington, PA, USA

Ingine light/suspension lights went on. Car jerks and shakes on the road and pulls to the right making it hard to keep the steering wheel straight

- Eastchester, NY, USA