10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
7 / 0
Average Mileage:
21,531 miles

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« Read the previous 20 complaints

problem #538

Aug 072024

Escape

  • miles
I bought a 2018 Ford Escape 1.5L ecoboost as the 2 or 3rd owner. There were no recalls I checked and also did a carfax when I bought the car 7/4/2024. I was driving the car and all of a sudden the car slows itself down from 50mph to 5mph and give me a warning car is overheating. Got to side of road safely and took to the mechanic he then told me about fords customer satisfaction program but since I have 95k miles my car does not qualifiy as they only gave 4 months to people with 84k miles to get fixed free if you are over they will nto fix. I did not own the car when they sent this out in 2022 and there was nothing made public about this engine isssue they are aware of. I am still sore from the seat belts locking up and have neck issues. this car sits in my garage as a paperweight now.

- Texas City, TX, USA

problem #537

Sep 092024

Escape

  • 52,903 miles
The contact owns a 2018 Ford Escape. The contact stated that after an oil change, the vehicle was started and revved up and was running rough. The contact turned off the vehicle and confirmed that the oil cap was secured. The vehicle was restarted and the vehicle self-corrected. The next day while starting the vehicle, the check engine warning light illuminated. The contact received notification on the vehicle App of engine failure. The vehicle was taken to the dealer where it was diagnosed that there was coolant intrusion into cylinder #4, causing engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall or covered under warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 52,903.

- Lawrence, KS, USA

problem #536

Sep 022024

Escape

  • miles
I got a oil change in June 2024 and in September 2024 it said change engine oil soon so I go to Walmart get it done they informed me my engine was very low on oil which they said was odd being I just had a oil change 2 months ago and then they informed me I have coolant leaks and the dealer who I lease from had to known about this and sold me this car without full knowledge of what was wrong and my warranty has expired through them and when I called them to complain about having issues they kept giving me the run around and now they know my warranty expired they are telling me where to take it and said I would financially responsible for the repairs I can-??t afford car payment insurance and replace and fix the coolant leaks

- Toledo, OH, USA

problem #535

Sep 052024

Escape

  • miles
My engine was replaced last year due to an issue with coolant leaking into the engine and stalling it, therefore my engine was replaced due to a customer satisfaction recall. One year later, the same thing is happening again and I have to get the same repair done.

- Gilbert, AZ, USA

problem #534

Aug 232024

Escape

  • miles
I had to have a new engine put in my 2018 Escape due to antifreeze getting into the cylinder. I was told by a Ford service department that it is a well documented and known engineering defect, but Ford is refusing to do anything about it. I was driving home when the warning light came on and started dinging. It said the engine was hot and to stop immediately. It did not catch fire, but that was what I was afraid it was going to do. When I started looking into this, I have found that there has been cars catching fire from this problem.

- Newberry, IN, USA

problem #533

Sep 142024

Escape

  • miles
The engine light came on in my 2018 ford Explorer. I took it to the mechanic and was told my engine is failing and the coolant is leaking into the engine. He told me this is a common issue with this car and has happened to other people. He suggested I call the place I bought it to see if they can help pay. I called them and was told there is nothing they can do because my warranty expired three months ago. They said I could by another warranty but would have to wait 30 days for it to go into effect and the car may not last that long.

- South Barre, MA, USA

problem #532

Jul 102024

Escape

  • miles
After the check engine light came on, I took my vehicle to a mechanic. They informed me there was coolant in the cylinders, which required a full engine replacement. This is tied to known issue TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL 22-2229 A known issue by the manufacturer, is resulting in an $11,000 engine replacement with no manufacturer assistance. This needs to be addressed and no other consumer should have to bear the burden of manufacturer error.

- Austin, TX, USA

problem #531

Jul 152024

Escape

  • miles
Coolant in the cylinders, resulting in full engine failure/replacement.

- Austin, TX, USA

problem #530

Sep 092024

Escape

  • 86,000 miles
The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the vehicle vibrated abnormally. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that there was a coolant leak into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

- Milford, CT, USA

problem #529

Sep 062024

Escape

  • 134,175 miles
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the message to -??Stop and Pull Over-?? was displayed. The vehicle was taken to an independent mechanic and the contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 134,175.

- Hackettstown, NJ, USA

problem #528

Jul 102024

Escape

  • miles
Coolant leaking into engine causing engine failure. Entire screen and navigation system stopped working as well as the charge ports.

- Deer Park, TX, USA

problem #527

Sep 062024

Escape

  • miles
We took our car into Ford dealership because we noticed the heater was blowing only cold air. No other problems were evident, car was running fine. The dealer called and told us that the engine was destroyed because the coolant leaked into the engine block. Car did not indicate there was coolant leak, of which we were totally unaware. We had no idea we were driving a vehicle that could have had a sudden power failure or engine could have caught fire. Our dealership and Ford are working out the details of our financial obligation to have the engine replaced.

- Lewistown, PA, USA

problem #526

Sep 092024

Escape

  • miles
Coolant intrusion in the Cylinder 2. Advised to replace longblock to rebuild engine. Cost is at $10,000 plus a coolant flush.

- South Bend, IN, USA

problem #525

Jul 102024

Escape

  • 87,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The contact drove the vehicle to the shoulder of the road. The contact opened the hood to perform an inspection and became aware that the coolant reservoir was empty. The contact stated that there were no indications of a coolant leak. The contact allowed the engine to cool off and added coolant to the reservoir. The vehicle was driven to the residence. The contact performed an inspection and discovered that coolant had leaked into the crankcase. The contact attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the crankcase. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.

- Troy, OH, USA

problem #524

Sep 012024

Escape

  • miles
Coolant intrusion into engine cylinders and other components in the powertrain. Warranties and Ford companies DO NOT cover this. It is a factory flaw.

- Temple, TX, USA

problem #523

Sep 022024

Escape

  • miles
1.5L EcoBoost engine block failure, crack letting cooling into cylinders

- Mchenry, IL, USA

problem #522

Aug 072024

Escape

  • miles
I have coolant leaking into my engine. There are several misfires occurring ans it doesn-??t always start. Have replaced spark plugs and a few hoses. Issue still isn-??t resolved

- St Augustine , FL, USA

problem #521

Aug 262024

Escape

  • miles
I replaced the engine cause the head gasket was blown previously. 2 months later my check engine goes on and Powertrain - ON Powertrain Trouble Code[s]: P0301 Cylinder 1 Misfire Detected Code P0301 indicates that Cylinder 1 had too many misfires within a predetermined period of time. P0301 Cylinder 1 Misfire Detected P0300 Random Misfire Detected P0304 Cylinder 4 Misfire Detected Secondary Trouble Code[s]: P0300, P0304, P0301, P0300, P0304

- Boynton Beach, FL, USA

problem #520

Sep 062024

Escape

  • 80,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the message -??Engine Critically Overheating-?? displayed. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine block had failed and needed to be replaced. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 80,000. The VIN was not available.

- Chesapeake, VA, USA

problem #519

Sep 022024

Escape

  • 78,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was determined that the engine needed to be replaced due to coolant intrusion into a cylinder. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 78,000.

- Wareham, MA, USA

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