Coolant Leak, engine damage, overheated engine

- Bend, OR, USA

Misfiring, running rough and low on coolant 55,000 miles only.

- Detroit, MI, USA

The contact owns a 2018 Ford Escape. The contact stated while driving at various speeds on several occasions, the vehicle stalled. The vehicle was restarted. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the short block needed to be replaced. The vehicle was then towed to an independent mechanic where it was diagnosed and determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,320.

- Green Cove Springs, FL, USA

Flex broken again this will be 3rd flex plate put into car. All work done at Ford car only has 80,000 miles on it about every 20.000 miles it brakes

- Cheasapeake, VA, USA

Engine light came on. I took it to repair shop, they inspected and told me there is a Coolant leak in the Combustion Chamber and I, eventually will have to replace they engine.Therefore, in the County I currently live in, the vehicle will not pass required Emission Test and I will not be able to renew registration. The car is 2018 Ford Escape with only 46,413 miles with perfect service record.

- Payson, UT, USA

I received my car back from All Star Ford on [XXX] with a rebuilt transmission installed. Since the repairs were under warranty I only had to pay $100 out of pocket. The following week I took the car in to have an oil change. The car seemed to run fairly well until [XXX]. The car started to make a strange rattling noise and a notification popped up saying that I needed to get an oil change soon. I thought this to be pretty strange as I had just got an oil change in April 2024 after I received the car back. I decided to take the car to get an oil change on [XXX] in which comments were noted that there was a major oil leak present and transmission fluid leaking as well. The following day on [XXX], as I was out and about, the car started to make the rattling noise louder as I started the car. I shifted the car in reverse to back out of a parking spot and then when I shifted into drive the car would not accelerate. I shifted into park and attempted to start the car again and it shut off and would not move. I had the car towed to All Star Ford same day and dropped the keys in the drop box because they were closed. I called again on [XXX] and was informed that the system had shut down at the shop and they could not get the approval from Ford Corporation to fix the issue. He stated that the mechanic diagnosed that the plate between the transmission and the engine was cracked and needed to be replaced. He estimated that he would be able to get the approval by 07/05/2024 and order the other parts since the shop had majority of the parts to replace again. He informed me that the repairs were still under warranty. I called on 07/10/2024 to check the progress of the repairs and Frank informed me that they are currently working on vehicle and will update me. I called on 07/12/2024 and left Frank a message for follow-up. Frank called me back and stated that there are more issues with the car which includes fixing additional items such as the torque. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S

- Pittsburg, CA, USA

Got a check engine light took it for a diagnostic checkup and was told I had coolant intrusion. My vehicle has 104k miles so Ford will not assist in any way to cover the cost of repair which I was quoted 11k to replace the engine at Rod Baker Ford. This is a known issue with Ford Ecoboost engines

- Joliet, IL, USA

Engine due to coolant intrusion to cylinders. Car hesitates to go, stalls out, hard to start TSB was released for this issue. The car is at a Ford dealer and now needs a full engine replacement The engine light came on at 102000 miles issues started at 56000 reported to the dealer but never fixed 2 ford dealers didn't follow TSB issues 19-2375 to do repairs while under warranty. Now over 100000, they want me to pay for repair after it has been reported to them for the last 50000 miles, and a TSB released matches the issues I reported

- Butler, TN, USA

The coolant leaks into the cylinder bore. This does not cause the car to stall until the coolant gets to low. The car stalled on my son (new driver) pulling into traffic due to the piston misfires caused by the coolant in the cold engine. Dealer has confirmed coolant intrusion.

- Guyton, GA, USA

Antifreeze is going into the engine making the SUV shake and blow white smoke so the vehicle is inoperable. The mechanic told me this is a problem with the 2018 Ford Escape and that Ford would only cover the cost of repairs up to 84,000 miles or 7 years and my vehicle has 94,000 so Ford says they won't do anything to cover the cost of a new engine. Since when is there an expiration date/miles on a RECALL? NOONE DRIVES THEIR CAR 12,000 MILES A YEAR ANYMORE. These number's need to be reevaluated for a more accurate mileage. This RECALL needs to be extended to all Ford customers since we've paid for a vehicle and didn't even get 100,000 miles out of it when it's report to last 200,000-250,000 miles. Ford has had multiple issues with all of their ECO vehicles.

- Durant, OK, USA

The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was shuddering. Additionally, the vehicle hesitated to respond while driving from a complete stop. The contact stated that upon scanning the vehicle, diagnostic test codes for several cylinder misfires were retrieved. The vehicle was taken to an independent mechanic, where the spark plugs and ignition coils were replaced; however, the failure recurred while driving 35 MPH. The check engine warning light was illuminated. The contact stated that upon scanning the vehicle, diagnostic test codes for cylinder #2 misfire was retrieved. The vehicle was not repaired. The dealer was contacted and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,964.

- Vinita, OK, USA

The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer. The vehicle was diagnosed with a misfire in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,360.

- Reedsburg, WI, USA

On June 25, 2024 my 2018 Ford Escape overheated. I had to get it towed. I noticed there was no coolant in the coolant receptacle under the hood. There was also no evidence of a coolant leak anywhere. On June 27, I brought it into a service station where a pressure test was performed and no leak was detected. I then brought it to a Ford dealership and explained the issue. It was then I learned about the eco boost engine and coolant leaking into the cylinders issue. The fix for this issue is to replace the engine or the long block assembly. I was quoted a price of $8500. to do this by the Ford dealership. My car has only 57,700 miles on it.

- Rochester, NH, USA

I had an issue in 2022 with my 2018 ford escape they said I had no antifreeze left and needed a transmission it took 5 months but never found the antifreeze issue or fixed it. Now engine light came on to be told a TSB came out 3 months after my repair with a diagnosis for the issues I have had since purchased car. They are refusing to fix unless it-??s under warranty I had a warranty when I first took car in 2022 but now I am just out a $35,000 car that I can-??t afford to replace engine. TSB report Ford don-??t care nor want to assist in anyway with an issue reported and brought up before warranty expired yet I am at fault now. Not ok they should be fixing this issue for free but due to entire engine being damaged they are just letting customers lose everything including a job when they don-??t have a way to get to work after paying for 6 years and won-??t offer help

- Butler, TN, USA

My car began displaying an alert that the engine was overheating anytime I drove over 50mph. I took it for repair and was told there is coolant intrusion to the engine and the engine needs to be repaired. After some research I have found this is a known issue and ford had a customer satisfaction program to extend warranty for this issue to 84k miles. I was never notified of this and am now at 88k miles so cannot receive any assistance. My car will cost $10,600 to repair per an estimate and I am unable to afford the repair or a new car. This car is not old and does not have a lot of miles- this is unacceptable.

- Nashville, TN, USA

My inquiry is to add VIN# to the Ford Program my engine has failed at 62,000 miles Ford stated would have to request VIN# to be added to cover the repair All U.S. Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 21N12 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine -?" Short Block Replacement After Coolant Intrusion REF: Customer Satisfaction Program 19B37 - Supplement #4 Dated: June 09, 2022 REF: Technical Service Bulletin (TSB) 22-2134 Dated: December 19, 2019quiry is to request VIN# is added to the Ford Customer Satisfaction program 21N12

- Nashville, TN, USA

Vehicle ENGINE AND COOLING SYSTEM completely blown due to Coolant system flooding engine cylinders, from ZERO fault of the original vehicle owner, due to complete malfunction of the cooling system leaking into the engine components, requiring FULL COMPLETE engine /cooling system replacement at full cost to owner of CASH TOTAL : $12527.59. VIN : [XXX] [XXX] CUSTOMER STATES CEL IS PRESENT, WHILE DRIVING VEHICLE FELS Operation Tech units COMPLETELY OKAY 0.0 194 24.0 Amount 0.00 0.00 Amount 0.00 $4656 51-1 LONG BLOCK + FLEXPLATE AND BOLTS + TURBO STUDS, NUTS AND THE GASKET+TURBO OIL SUPPLY TUBE ASSEMBLY +TURBO OIL RETURN TUBE AND GASKET THERMOSTAT HOUSING O-RING SEAL + OIL COOLER AND RETAINER+ FUEL INJECTOR ORING KIT + HIGH-PRESSURE FUEL PUMP O-RING SEAL +HIGH-PRESSURE FUEL TUBE+INTAKE MANIFOLD GASKET 51-2 TURBOCHARGER COOLANT TUBE ORRENG SEALS REGAE VACUUM PUMP GASKET+COOLANT OUTLET O-RING SEAL+. INSPECT VERIFIED CONCERN ECOTEST INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Santa Fe, NM, USA

At 62,0000 miles, the coolant has started leaking into one of the engine cylinders. The Ford dealership says that the engine block is cracked, the engine needs to be replaced, and that Ford will not warrant it. I have seen hundreds of reports of this same issue at about this same mileage online. Clearly this is a manufacturing defect. No one expects a car to only last 62K miles.

- Greenville, SC, USA

Coolant intrusion. Bought the car from the dealership and had the 30 day 1000 mile warranty. Was in the shop for the first two weeks and they said it was not coolant intrusion. Well guess what, on day 35 the car is completely worthless due to coolant intrusion now I-??m stuck with a $17000 repair on a $14000 car I have a loan on that IS NO LONGER COVERED BY FORD

- Forest Hill, MD, USA

Coolant intrusion in engine with MIL P1299 stated from CSP 21N12 CSP 21N12 states: This program provides a no-cost, one-time repair (if needed) to the 1.5L short block, due to coolant intrusion to the cylinder bores, for 7 years of service or 84,000 miles from the warranty start date of the vehicle, whichever occurs first. This is a one-time repair program. If a vehicle has already exceeded either the time or mileage limits, this no-cost, one-time repair will last through November 30, 2022. Coverage is automatically transferred to subsequent owners

- O'fallon, MO, USA