10.0
really awful- Crashes / Fires:
- 4 / 3
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 21,531 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Coolant leak caused engine failure while I was driving. Engine warning came on and alerted me the Engine was overheating and to pull over as soon as it was safe to do so. I did immediately and had the car towed to Ford dealer garage
- Winchendon, MA, USA
The engine was throwing multiple codes from misfires to crank sensors. Low coolant light was not working. Engine ended up having a blown head gasket and overheated because of low coolant. Upon researching the problem, I have found that this is a huge issue with the 1.5l eco boost and many people are having their motors blown while ford does nothing about the problem.
- Yuma, AZ, USA
While driving I received a -??Engine Failure, Service Now-?? notification; however, the check engine light was not on. I immediately called a ford dealership and said it was fine. I did not trust it and took it to an O-??Reilley-??s store to get a free diagnostics, everything was cleared. The next morning I still went to the dealership to ask. At this point the notification wasn-??t on anymore but I did notice there was no coolant in the tank. They ran a regular diagnostics and told me car was fine. Again, I didn-??t trust it and asked for more diagnostics. After charging me $200 they did it and found coolant leaking into the engine and cylinders. Car still runs but it did not make me feel safe driving with the notification and the rest of the diagnostics showing zero issues was extremely suspicious. They told me my engine needed to be replaced. I researched the issue and found Ford notified widely this issue in early 2020 and ford dealership sold me this in late 2020 and never told me about said issue or notification. I was told there is a program to get it fixed but is not active anymore. On too of that, ford had a warning on my car VIN number for two years and they never notified me of it during service appointments for the last 2 to 4 years I have been going there. I do not feel safe driving my car and ford won-??t do any repairs about it even after they admitted to me it was a manufacturing fault and my car is under that block/build affected.
- Overland Park, KS, USA
While driving the engine would run rough and started missing which resulted in diminished power. Took it to mechanic to change spark plugs. Problem still continued. Took it to Ford dealership for diagnostic test. They determined there is coolant intrusion in cylinders #2 & # 3. Recommended engine replacement.
- Irvine , CA, USA
Loss of power. Driving up hill, normal acceleration. Electrical- corrosion in the fuse box under the hood. Corroded fuse pin connector plate. Found wire from ECU relay to ECU fuse pin plate corroded and completely broke from corrosion. Ordered used fuse box online, opened up the fuse box and found the same exact fuse pin plate corrosion as my vehicle. Local dealer ship told me they are replacing fuse box in customer cars on average once or twice a month.
- Vergennes, VT, USA
Coolant is leaking into cylinder 3 and is confirmed by a repair/service shop that it has a bad head gasket. No one else including dealership has inspected it. Upon research, this appears to be a well known and widespread issue with the Ford Escape 2018 as well as other years of this model. Ford continues to give no action, recall, or recourse for those affected who will be out over $5,000K to repair their engine.
- Hillman, MN, USA
It is a power train failure. Hi my name is [XXX] I bought a 2018 Ford escape SE 1.5L eco boost on 9-3-2022 and it had 75,000 miles on it. I-??m now finding out that it had a recall (21N12) when I bought it that expired at 84,000 miles. My car is now at 120,000 miles and my engine needs to be replaced. I was never told about the recall and was still sold the car that didn-??t even last 2 YEARS!!!!! Now it-??s going to be $8,000 to replace my motor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Live Oak, CA, USA
Engine dead due to coolant intrusion from the manufacturing defect in the cylinder walls.The defect is KNOWN to be an issue according to Technical Service Bulletin 22-2229
- Hampstead, NH, USA
The contact owns a 2018 Ford Escape. The contact stated while at the local dealer for routine maintenance, upon further inspection, the contact was informed that a tune-up could not be performed due to a spark plug not being able to be removed. In addition, the contact was advised that there was a coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,000.
- Montgomery, AL, USA
Coolant is leaking into the engine and combusting, causing smoke. Happened on the highway, I had to stop and was almost hit. Local mechanic confirmed the problem, says the engine could catch on fire if I had kept driving it. The check engine light came on.
- Sutton, MA, USA
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired and the vehicle jerked. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
- Doral, FL, USA
When changing the sparkplugs, sparkplug #2 broke off in the engine and needed to have the heads replaced. This was 100,00 mile and the warranty had just ran out so we had to pay over $4,000 out of pocket to the local dealership for this repair.. This is a known issue with Ford but they will not issue a recall. There was no warning lights or sounds that this was an issue.
- Luckey, OH, USA
In March of 2024 warning lights for abs, hill assist, traction control came on while the car was driving. We stopped driving and had the error codes checked at a autozone who said the sparkplugs where misfiring on cylinder 3. it was changed and when we started the car it blew white smoke and the engine seized. The repairs were over $6000. We were told ford had a class action suit which closed on November of 2023. We opened a case but ford closed it and will not help with known problems with the 1.5 lt engine.
- Friendship, NY, USA
Took vehicle in to be serviced for a Crank shaft position sensor yesterday 7/31/2024. Have never had any other issue, but was told that they found coolant in our spark plug cylinder 3. The dealership said it would be around $90.00 for a new engine. Dealership said there was massive amounts of smoke and we have never experiences this issue in the past. Was last serviced on 6/24/024 with 92.086 miles.
- Bridgeport, WV, USA
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed on the highway and changing lanes, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the spark plugs needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 92,000.
- San Antonio, TX, USA
Coolant intrusion into the engine, poor engine design.
- Detroit, MI, USA
The contact owns a 2018 Ford Escape. The contact stated the while driving at a moderate rate of speed, the temperature gauge indicated that the engine was hot(H). The "Engine Fault Service Now" message also appeared on the instrument panel. The contact pulled over and checked under the hood and became aware that the coolant reservoir was empty. The contact added coolant however, the failure returned the next day. The contact took the vehicle to three independent mechanics who could not determine the cause of the failure. One mechanic eventually placed a camera inside the engine which showed that the coolant was leaking into cylinder #3. The vehicle was taken to a dealer where the contact was informed that there were no recalls on the VIN. The vehicle was not repaired. The manufacturer was also notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 107,000.
- Detroit, MI, USA
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant intrusion into cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 52,500.
- Stamford, CT, USA
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was jerking. Additionally, there was an engine misfire. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 85,510.
- Morganton, NC, USA
- Laurel, MD, USA