10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
7 / 0
Average Mileage:
21,531 miles

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« Read the previous 20 complaints

problem #378

Apr 092024

Escape

  • miles
My coolant leaked and caused Cylinder 3 to misfire and the head gasket to blow requiring replacement, and it is currently available for inspection. My sensor never indicated the car was overheating or at risk, and if the coolant had run out and caused my engine to shut down, it could have caught on fire or locked up, a safety risk to both myself and others on the road. My car tremored slightly on 4/7 with no warning lights or messages, and that was the only issue I noticed. I didn't pay it much attention. On 4/9, it had trouble starting, but it took 4 days after first noticing a tremor for my check engine light to come on. The issue was only diagnosed and discovered by a private automotive shop, and I am seeing a lot of the same problem discussed online in reference to Ford's "Customer Service Program" for these vehicles. My vehicle does not qualify for that program due to mileage and expiration date, and I was not notified it was a potential issue.

- Jackson, MS, USA

problem #377

Apr 122024

Escape

  • miles
Coolant intrusion into the cylinder, causing coolant to leak in engine cause misfiring and loss of coolant causing quick and unpredictable over heating. Only option is to get a whole new engine

- Grifton , NC, USA

problem #376

Apr 112024

Escape

  • miles
Engine failure. Coolant leaking into piston 2.

- Helotes, TX, USA

problem #375

Mar 062024

Escape

  • miles
Bought my escape on used 6/2022. On 3/6/24.. My car started shaking and the engine light started blinking. Had it towed to the dealer. The dealer said it was antifreeze intrusion. And it is a well know problem with my motor and that Ford is aware of this.

- Locust Grove, VA, USA

problem #374

Apr 052024

Escape

  • miles
My car, 2018 Ford Escape is in need of an entirely new engine due to coolant leaking into the engine. This is a KNOWN ISSUE. My car suddenly started overheating and my car became undrivable. This is a widely reported issue and I believe there is clear evidence that it is a known defect and that Ford has the absolute responsibility to repair it.

- Wake Forest , NC, USA

problem #373

Jan 192024

Escape

  • miles
Was driving and car started to spit and sputter and high temperature warning message came on. Car went into limp mode. Had car towed to dealership to be inspected. Was told the car had codes P0302, P1299 stored. They found coolant leaking into the #2 cylinder following TSB 22-2322. Engine needs replaced due to a design defect that Ford Motor Company has been away of. With 108,000 miles, the vehicle was out of the range of mileage allowed for the Ford Motor Company repair campaign 21N12. The repair quote is $10,528.75 to replace the engine. I contacted Ford Customer Service and received a Case#. I passed this on to the dealership who called Ford. He stated they are not willing to even share the cost with me for a design flaw they know existed on my vehicle.

- Swartz Creek, MI, USA

problem #372

Oct 012023

Escape

  • miles
See attached document for complaint

- Cleveland, NY, USA

problem #371

Mar 222024

Escape

  • miles
This is 3rd one Ford escape all three ran boiling hot stalled quit running would not crank up coolant leak my car is like brand new I love it but this has to be a recall for it to do three just alike.afraid it will catch on fire and it stalls in traffic I'm [XXX] and it scares me to death of getting hit run over are burning up in car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Rock Spring, GA, USA

problem #370

Mar 242024

Escape

  • miles
The engine has had the same issue as countless others where coolant got into the engine and the engine must be replaced. This is a constant issue and Ford is doing nothing to remedy this engine issue.

- Rincon, GA, USA

problem #369

Mar 182024

Escape

  • miles
Ford has a KNOWN issue with fluid intrusion in the engines of some of their vehicles built over many years and the repair is a new engine block. The issue causes the car to sputter and stall as well as emit smoke and have a burning smell. They have issued a Technical Service Bulletin about the issue but not a recall and are not fixing the issue in some vehicles.

- Royal Oak, MI, USA

problem #368

Mar 212024

Escape

  • miles
The 2018 Ford Escape had a check engine light come on. It showed a code (P0303) that said cylinder 3 was misfiring. It was also having white smoke coming from the exhaust pipe and my coolant was draining really quickly. The coolant tank was completely empty before hitting 2,000 miles since it had last been filled. I took the vehicle into a Ford dealership for a diagnostic check to see what was going on. In the end I was told that I have a crack in the long block that is letting coolant into my cylinders which is causing the misfiring. I was told that the possibility of an engine fire and a few other things that make the engine not work could have happened while driving it. Unfortunately the vehicle isn-??t even paid off yet and I can-??t drive it for fear of something bad happening while doing so. They are quoting me around $8600 to fix it. We are currently trying to figure out if there is anyway of fixing it without having to pay out of pocket. It appears that this is a common problem with 2018 ford escape 2.0L engines. My engine was manufactured in Louisville, Kentucky. The Ford company sent a notice or something out on [XXX] that said the manufacturer error engines for the 2017-2019 Ford Escape 1.5L Ecoboost were manufactured in Louisville, Kentucky. Seeing as my engine was made there and has the same problem as the 1.5L engines I feel like there should be a recall put out for the 2.0L and the 1.5L 2017-2019 Ford Escape engines. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- American Fork , UT, USA

problem #367

Apr 012024

Escape 4-cyl

  • miles
Coolant leak into the cylinder causing head gasket and cylinder to crack. This caused engine heating and could've potentially caused an engine fire. This was diagnosed by a Ford dealer and was covered under a Ford customer service program in 2022 (21N12). Engine warning light came on alerting to the problem.

- Seattle, WA, USA

problem #366

Apr 042024

Escape

  • miles
Like thousands of other customers, my engine needs to be fully replaced at only 30K miles due to coolant leaking into the engine. I am fortunate to have purchased a bumper to bumper warranry for over $4K, but this is FORD'S issue and THEY should be replacing the engines at no cost to their customers. It's terrible they are able to get away with screwing over people who still are paying off their loans without a car that runs. There should be a class action lawsuit filed, period. After my engine is replaced, I will be selling this crappy, unreliable car because I don't trust it won't happen again and after my 6 year, 60K warranty expires. I purchased it used from a BMW dealership that was a trade in and only put on 6K miles in 2 years. I've driven foreign cars that have been reliable with no costly repairs well over 100K miles. This is criminal!!!

- Littleton, CO, USA

problem #365

Mar 152024

Escape

  • miles
2.0 ecoboost engine is leaking coolant into the engine cylinders causing hard starting and rough idle. This is known problem with engine addressed in Ford service technical service bulletin 19-2346.

- Crawfordville, FL, USA

problem #364

Mar 092024

Escape

  • miles
Coolant intrusion into the engine causing a misfire in cylinder #1. Slow and heavy idle at startup, thick white exhaust and an immediate warning of engine overheating. Car is inoperable and engine must be replaced. There was also a short at the main 150 amp battery fuse on 4 separate occasions since the misfire in cylinder #1.

- Frisco, TX, USA

problem #363

Feb 282024

Escape

  • miles
Engine failed due to timing chain, a common issue for these motors & part of the reason they discontinued this models engine. The car was running when the engine failed. The vehicle is currently at a mechanic, with diagnosis of engine failure due to timing chain. The car has not been looked at by police, manufacturer, insurance or other. There were NO indications of the problem prior to the engine failing.

- Oshkosh, WI, USA

problem #362

Dec 022023

Escape

  • miles
Went out to start the car one morning. It started up no problems. About 2 mins after starting it the car completely stopped running. No check engine light came on or anything. I thought it was the battery so I replaced the battery. Upon further digging I found out there was a recall in the engine from 2022 that I was NOT notified of. I took the vehicle to two different dealerships one that is just up the block from my house and the second one is where I bought the car. Both places confirmed that it was Infact the recall problem, where the coolant leaks into the engine and destroys the engine block. The second dealership reached out to ford. Ford has refused to help fix the engine even though I was never sent or made aware of the recall on the engine.. I have also talked to a third ford dealerships who confirmed that there has been several vehicles with this same problem that does will NOT fix either. As a result I have a vehicle I CANNOT drive that I have to continue to pay for and ford is only offering me $5,000 as a trade in value but I owe $20,000. Had I been notified of the recall I would have been able to get it fixed BEFORE anything happened. I would have a in perfect condition car that was still usable. It is now financially hurting me. Ford should be held financially responsible for the gross negligence they are putting me through.

- Blackfoot , ID, USA

problem #361

Feb 022024

Escape

  • 91,000 miles
The contact owns a 2018 Ford Escape. The contact stated that while driving at an unknown speed, a warning message stated there was "High Engine Temperature Stop Safely". The contact stated that the check engine warning light illuminated, and the vehicle was towed to the residence. The vehicle was later towed to an independent mechanic where the vehicle was diagnosed with internal engine failure. Additionally, anti-freeze was leaking into the cylinder causing the engine to overheat. The independent mechanic contacted the dealer where it was recommended for the vehicle to be taken to the dealer. The contact had the vehicle towed to the dealer where the vehicle was diagnosed with a misfire in cylinder #3, a cylinder compression was low, and it was stated that the long block assembly needed to be replaced. The dealer submitted the findings to the manufacturer and the manufacturer stated that the vehicle would not be included in Customer Satisfaction Program: 21N12 due to the mileage. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 91,000.

- Fayetteville, NC, USA

problem #360

Mar 202024

Escape

  • miles
I received a warning on my dashboard to pullover safely because my engine was overheating even though I just left work from a cold start. I had it towed to my mechanic who told me I had a serious issue and recommended I take it to Ford. Ford just confirmed a short engine block issue and even though I had the required repair done on 7/9/22 that was supposed to prevent this more expensive issue. My particular vehicle was not on the Program 21N12 Coolant Intrusion Recall for possible short engine block issue but that's the exact issues the dealership just told me has happened to my vehicle. Luckily I was able to maneuver it out of the line of traffic safely.

- Aurora, IL, USA

problem #359

Mar 152024

Escape

  • miles
Timing belt slipped at 72,000 miles causing total engine failure

- Oakdale, NY, USA

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