10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
7 / 0
Average Mileage:
22,020 miles

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« Read the previous 20 complaints

problem #230

Jul 242023

Escape

  • miles
Check engine light came on, had it read and it showed cylinder 3 misfire. Did the basic spark and coil change then took it in to recheck which showed the same code. Next while driving with kids in the car, a High Heat warning light came on, pulled over and antifreeze was dripping, added antifreeze and drove 2 miles to Ford Performance on 7?24/2023 where they tell me that coolant leaked into the cylinder and I would need a whole new engine costing approx $8000. Open research I'm finding out that Ford new about this faulty engine and still manufactured vehicles using this motor. Ford needs to honor a replacement for the faulty engine to make it right!

- Roy, UT, USA

problem #229

Jul 272023

Escape

  • miles
My check engine light has come on and was first diagnosed as a crank shaft tube that needed to be replaced. That was done 6/19 and I paid $411.29 for the repair. I had to bring the car back today because the check engine light came on again. I received a voice mail stating that the same error code came up, but inspection shows the crank shaft tube with no problems. The voice mail said it-??s most likely an evap problem, but it-??s hard to find. I was asked if I wanted to drive the car until I have -??drive ability issues-??. According to vehicle history.com this is a known issue for this model and Ford refuses to issue a recall and this issue may result in the need for a complete engine replacement. I shouldn-??t be asked to drive a vehicle that has a leak that could cause the engine to break or blow up, until I have drive ability issues risking my safety. The car already had a burning smell as I was driving it to the dealership. I am asking for your assistance in getting Ford to do the right thing for myself and everyone else who has this make and model of vehicle. Please let me know how I can send you the voice mail. Thank you.

- Benton Harbor, MI, USA

problem #228

Jul 272023

Escape

  • 84,000 miles
The contact owns a 2018 Ford Escape. The contact stated that on several occasions while driving at various speeds, the vehicle shuddered and failed to accelerate as needed with the accelerator pedal depressed. The vehicle stalled but restarted after four attempts. The vehicle was taken a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 84,000.

- Georgetown, TX, USA

problem #227

Jul 172023

Escape

  • miles
I purchased my 2018 Ford Escape with brand new in February 2018. My vehicle only has 35,279 miles on it at the time of the incident. On 17JUL2023 my check engine light came on. The AutoNation Ford dealership did not have any appointment available until 24JUL2023. I did not drive the vehicle again until that day to get it to the dealership the vehicle was shaking and could not go above 20 mph. Once checked in they diagnosed it as "P0303 misfire on cylinder3, coolant leaking into cylinder3 recommend engine replacement." The vehicle could breakdown at any moment if driven and further damage done to the transmission. Articles and lawsuit are all over this issue and ford has still has no recalls for this manufacture failure and they refuse to help compensate for any costs.

- Corpus Christi, TX, USA

problem #226

Jul 142023

Escape

  • 93,361 miles
The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated and started blinking. The vehicle was taken to an independent mechanic who stated that coolant was leaking into the cylinders causing cylinder #2 to misfire. The contact was informed that the engine block needed to be replaced. The contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle needed to be diagnosed. The contact was referred to the NHTSA Hotline. The failure mileage was 93,361.

- Denver, CO, USA

problem #225

Jul 222023

Escape

  • miles
When I stop at a red light and begin to to go the vehicle jumps and jerks forward before going

- Jesup, GA, USA

problem #224

Jul 212023

Escape 4-cyl

  • miles
I own a 2018 Ford Escape SE. In May, I started my car & it shook, the check engine light started blinking. I took it to Auto Zone for a diagnostic; diagnostic trouble codes Power Train System - P0302/ cylinder 2 misfire detected & Anti-Lock Brake System (No Code) /Service Interval Light. I was told to replace the spark plugs & ignition coil. I took it to an independent mechanic, sparks plugs & coil were replaced. The check engine light off. Notice I was using more gas. 2 weeks later, check engine light came on, car started shaking. I took it to Auto Zone for another diagnostic & was told the same thing, issue with the spark plugs and coil, misfire for cylinder 2. July 14, took it to the dealership for an oil change; I was told the coolant was below level/ low. In my Ford Pass App, I received an alert; I decided to sign in into my FORD ACCOUNT, where I have my cars registered. I saw an alert with the following messages: 1 * Recalls: You're all set! There are no recalls for your vehicle. 2 * CSP (Customer Satisfaction Program 19B37 will be in effect until November 30,2022, regardless of mileage. Coverage is automatically transferred to subsequent owners. Additionally, if engine damage has occurred due to coolant intrusion, Ford Motor Company is providing a one-time repair of the engine short block. I called Mac Haik Ford Dealership and notify them of the issue. They wanted to charge me $155 just for a diagnostic. I told then that according to Campaign #21N12, I'm not suppose to be charge. I left my vehicle at the dealership for the diagnostic and at 3:54pm, I received a message for the service adviser telling me this "Hello this is [XXX] with Mac Haik Ford. The technician has looked at your vehicle & it is coolant intrusion. We have ordered parts, and we will be going into Monday with your vehicle. I will touch base with you again on Monday, have a great weekend. My car could have overheated & could have been stranded on the freeway or could have been in an accident INFORMATION REDACTED PURSUANT TO THE FREEDOM

- Pasadena, TX, USA

problem #223

Jul 212023

Escape

  • miles
Coolant has leaked into a cylinder of the engine. The engine needs to be replaced. Lose of coolant did not trigger a warning. Luckily the engine did not catch on fire.

- Las Vegas, NV, USA

problem #222

Jul 202023

Escape

  • 91,021 miles
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving 20 MPH, the message to "Pull Over Immediately" was displayed. The contact stated that his wife pulled over to the shoulder of the road and turned off and restarted the vehicle and drove to an independent mechanic. The vehicle was diagnosed, and it was determined that the head gasket was blown. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 91,021.

- Rice Lake, WI, USA

problem #221

Feb 012023

Escape

  • 76,000 miles
The contact owns a 2018 Ford Escape. The contact discovered that oil had splashed throughout the engine. The contact also stated that while at a complete stop white colored smoke was coming from underneath the hood. The contact initially took the vehicle to an independent mechanic where he was informed that the oil separator had cracked. The vehicle was then taken to a dealer who informed him that the valve cover and vacuum pump gaskets also needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.

- Gallipolis, OH, USA

problem #220

May 262023

Escape

  • 77,000 miles
The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the engine sputtered. Additionally, there was white smoke coming from the tailpipe. The vehicle was taken to an independent mechanic, where the mechanic retrieved DTC code: P0303 (Engine Misfire - Cylinder #3). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.

- Elwood, IL, USA

problem #219

Jan 142023

Escape

  • miles
I own a 2018 Ford Escape. While starting up my car it started to shake, and I noticed the check engine warning light turned on. My car was taken to an independent mechanic where it was diagnosed that the ignition coil and spark plugs had failed and needed to be replaced. The vehicle was repaired however, the failure recurred. Upon start-up once again, the car started to shake, and the check engine warning light illuminated. I had to have it towed to the mechanics where it was diagnosed that cylinder #2 was misfiring, the head gasket leaked oil and coolant had leaked into the engine cylinder, and the engine needed to be replaced. I do not have $8-$12 thousand dollars lying around to replace the engine. I was advised to call the NHTSA Hotline. My car barely has 78,000 miles on it.

- Fresno, CA, USA

problem #218

Jul 042023

Escape

  • miles
I have a 2018 Ford Escape with 71,500 miles. Within the last 6 weeks the engine had run rough a couple of times and check engine light had come on, my mechanic ran the code which was for misfiring, it stopped happening and the light went off though it turned on and off 1-2 more times over the next few weeks. On July 4th, while driving, I got a large warning that the engine was overheating and to pull to the side of the road. Thankfully I was in a place where I could safely do this though I was about 3 minutes from getting on a major highway and it was midday. To me this is a major safety issue as I could have at minimum been stranded anywhere at any time of day or night. I was able to get the car to my local mechanic a couple of days later and they confirmed that the coolant was almost gone and was leaking into cylinder 4 and that at least one of the codes from the engine light matched that listed on a Ford issued Technical Service Bulletin about the coolant issue. Since I can't afford to be stranded I have gotten a rental car and have not been driving it to take it to a Ford dealer yet. But based on research, this is a known issue and the TSB solution is to replace the short block and the head gasket which will cost me several thousand dollars since Ford will not cover saying it is out of warranty.

- Cary, NC, USA

problem #217

Jul 082023

Escape

  • 50,000 miles
The contact owns a 2018 Ford Escape. The contact stated that upon start up, the vehicle started to shake, and the contact noticed a cloud of white smoke coming from the exhaust. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that ignition coil and spark plugs had failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that upon start up, the vehicle started to shake, and the check engine warning light illuminated. The contact then noticed that a cloud of white smoke came from the exhaust. The vehicle was then towed to the dealer where it was diagnosed that the head gasket leaked oil and coolant had leaked into the engine cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact stated that upon research, he noticed that the vehicle was included in Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall or the Customer Satisfaction Program: 21N12. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 50,000.

- Reston, VA, USA

problem #216

Jun 122023

Escape

  • miles
My wife was stopping for gas, the car stopped running as she was pulling into the station. I had to have it towed to our dealer. She leaves for work at 4:30am and we are fortunate it didn-??t happen on the road. I was told by the dealer that antifreeze had leaked into oil causing extensive damage to the engine. This is problem Ford has known about for years but refuses to accept responsibility for the issue. They said I would need to pay $8500 for the repairs while knowing it is their issue. I am in end stage renal failure and to not have a vehicle to get to the dialysis center or kidney doctor. I don-??t think Ford understands how dangerous this situation is.

- Ofallon , MO, USA

problem #215

Jul 092023

Escape

  • 134,000 miles
The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 40 MPH, the vehicle started shaking abnormally. The check engine warning light was illuminated. The vehicle was steered to the side of the road and shut off. The vehicle was able to restart after several attempts. The vehicle was taken to a dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 134,000.

- Glenwood, NY, USA

problem #214

Jun 262023

Escape

  • miles
I own a 2018 Ford Escape with a 1.5L EcoBoost engine. The vehicle was purchased new. It experienced catastrophic engine failure in June 2023 with 86,286 miles on the original engine. With very little warning, the car began running rough, the "Check Engine" light came on, it lost power and it began billowing white smoke. The vehicle was transported via flatbed to a Ford dealership. In accordance with TSB 22-2322, the shop performed diagnostic testing and found coolant intrusion in cylinder 2. My vehicle was one of three in their shop with "blown" engines just that day. This dealership is reported to have serviced between 400-500 vehicles with the same type of engine failure. My research into this issue has uncovered an alarming rate of EcoBoost failures and generated serious safety concerns. Specifically: - Coolant intrusion can cause engines to overheat, causing automobiles to catch fire. (potential deadly consequence) - Sudden loss of power/acceleration. Engine failures while in traffic are a hazard to the driver, passengers and adjacent motorists (again, with potentially deadly consequences) The Ford dealership informed me that vehicle owners with less than 84,000 miles are being offered short block replacement under an extended Ford Motor Co warranty. Furthermore, some Ford owners are being offered financial assistance for repair if they are considered "loyal." In my case, I was refused financial assistance. Despite its otherwise good condition, I am undecided on whether I will repair the vehicle. I believe the existence of an extended engine warranty and the fact that multiple TSBs have been issued on these engines constitutes admission on the part of Ford that it is responsible for the extraordinary rate of EcoBoost engine failures. I believe these engines pose an inherent safety risk to drivers, their passengers and the public. I urge NHTSB to order a recall of the affected engines.

- West Valley, NY, USA

problem #213

Jun 192023

Escape

  • 82,000 miles
The contact owns a 2018 Ford Escape. The contact stated while driving 45 MPH, the vehicle started overheating with the high-engine temperature warning light illuminated. The contact was able to pull over and had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and the contact was informed that the head gasket and the water pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that the warranty had expired and did not provide any additional assistance. The failure mileage was 82,000.

- New Salisbury, IN, USA

problem #212

Jun 022023

Escape

  • miles
My 2018 Ford Escape with 1.5L Turbo engine was diagnosed with coolant Intrusion into the cylinder bores. Wife states engine stalled out at busy intersection and was able to restart engine and barely get home. Next day engine would not even crank over. Towed vehicle to Ford dealership and it was diagnosed as coolant Intrusion into cylinder bores. Dealer says we need a new engine. The cost is $9400. Not even a year ago campaign 19B37 and 21N12 letter send to me but dealership said all was good. Well, it's not good and my wife could have been in a serious accident due to vehicle stalling out. I am getting the repairs done at an independent repair shop now but looking for some compensation for these repairs that Ford Motor Company has declined. How can you help me in this case?

- Warren, MI, USA

problem #211

Mar 172023

Escape

  • miles
Ford is casting faulty engine blocks and is not being forced to own the repair costs associated with putting in new engines. It's a safety hazard. My vehicle overheated and would not do over 20mph in traffic.

- Marlborough, NH, USA

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