10.0
really awful- Crashes / Fires:
- 4 / 2
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 22,344 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I replaced the engine cause the head gasket was blown previously. 2 months later my check engine goes on and Powertrain - ON Powertrain Trouble Code[s]: P0301 Cylinder 1 Misfire Detected Code P0301 indicates that Cylinder 1 had too many misfires within a predetermined period of time. P0301 Cylinder 1 Misfire Detected P0300 Random Misfire Detected P0304 Cylinder 4 Misfire Detected Secondary Trouble Code[s]: P0300, P0304, P0301, P0300, P0304
- Boynton Beach, FL, USA
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the message -??Engine Critically Overheating-?? displayed. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine block had failed and needed to be replaced. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 80,000. The VIN was not available.
- Chesapeake, VA, USA
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was determined that the engine needed to be replaced due to coolant intrusion into a cylinder. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 78,000.
- Wareham, MA, USA
Coolant temperature unable to drive again
- Abilene, TX, USA
Coolant temperature high Can not drive again.
- Abilene, TX, USA
Car keeps saying coolant temperature high Now I can not drive
- Abilene, TX, USA
My car overheated and broke down on the highway. Towed in to a repair shop and was told I needed a new engine because of leaky coolant in the gasket" I just paid my car off last month, purchased directly from the dealer in 2019. It has an Eco Boost which are having these issues across the board. I was told the cost to repair or replace a new engine could range from $3500-6000k. Are they going to recall this vehicle as well" I can-??t afford that and should not have to pay that for 5 year old car I would like it to added to recalls with this issue.
- Orange, CA, USA
Car was overheating, took it to Ford Taylor they said coolant leak in the engine, and the customer satisfaction program had ended so we have to pay for repair 6k. We agreed to pay but they never repair the car we keep calling and they didn't fix it. The car was in Ford for 5 months no repair then they called that the repair cost is now 14k, we had no choice than to pick it up. Car in our house for 10months now, car not moving no one want to buy it. So sad we have to go through this.
- Chesterfield , MI, USA
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The local dealer was contacted, and the vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 147,700.
- London, OH, USA
Coolant leaked into engine cylinder causing catastophic engine failure. My [XXX] daughter was driving down highway when car suddenly started shaking violently and engine light comes on. She managed to pull off without crashing. Had it towed to a Ford dealership. They diagnosed issue and replaced the engine. Took over 2 months to replace. See paperwork attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Orlando, FL, USA
After my car started and I tried to go, it shook a little, and the check engine light came on. I got it checked at a service station, and they said my coolant was low and my engine was shot, it appeared that there was a leak in the coolant that was leaking into and ruining the engine. I do not feel safe driving the car in the case that is breaks down, and with only 32,000 miles on it this is not standard for the car.
- North Richland Hills, TX, USA
The contact owns a 2018 Ford Escape. The contact stated when the vehicle was started, the engine was idling roughly. The vehicle was taken to an independent mechanic where it was diagnosed with head gasket failure. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 53,249.
- West Point, CA, USA
If you own a Ford Escape 2017-2019 this is a must-read it will not let me upload but go to ford.com customer satisfaction and put your VIN number in they owe you a new engine. THIS IS A COVER-UP AS THEY ARE NOT A RECALL SINCE THERE HAS BEEN NO ONE HURT To whom it may concern, August 17, 2024 I bought a 2018 Ford Escape SEL on [XXX], well several months back I noticed that I had to keep adding more coolant and oil. Since the car is always parked inside, you would think you could see something on the floor. Well, I never saw anything. So, on August 8, 2024, I took it to my mechanic who on August 13, 2024, said that I needed a new engine do the following engine codes P0300, P0301-P0304, P0316, P0217, P1285, and/or P1299. After a few moments of silence, my mechanic said -??But I might have something that can help you with the repair. I honestly thought well guess he has a payment plan I was sure hoping as I did not have the $5,676.09 and nowhere to get it from plus paying the car notes. That is when he told me at the customer satisfaction program the only issue was it is either 7 years our younger on the car or less the 84,000. My car is 6 years old but has 98537 miles. I thought why not call them and talk to them anyway. Talked with a rep on my 1st call and could tell she was reading the script from start to finish. I asked her why I had not received a letter or even a notice on the Ford Pass App. She told me they sent one round of letters and nothing else and will not send anything else unless it becomes a recall. Well, a recall happens when someone is in danger of being hurt or killed by the product. So, I asked for a supervisor and was told one would call me back within twenty-four business hours. Two days had passed so I called them back and was about to speak to someone who stated they were a supervisor and went thr INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Texas City, TX, USA
The coolant and coolant system suddenly failed resulting in a full engine replacement. There were no noticeable signs of where the coolant went either. The auto is regularly serviced at a ford garage had a sensor replaced 6 months ago and no other issues were diagnosed.
- East Troy, WI, USA
A couple of weeks ago my car started shaking and the engine light came on. I took it to the dealer to be told the engine blew and a replacement would be over $11k. The problem is a valve was stuck open and oil got into it. The car is barely 6 years old and has had regular service.
- Des Moines, IA, USA
Engine coolant into cylinders, resulting in white smoke exhaust, fouling spark plugs and coils due to engine coolant leak in combustion chambers, and engine coolant leak due to issue.
- Yulee, FL, USA
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was temporarily illuminated. Additionally, the contact stated while the vehicle was idling at a red traffic light, an unknown message, and the message "Emergency Stop" were displayed, an alarm sounded, and the vehicle stalled. The vehicle failed to restart and was pushed into a parking lot with assistance. The vehicle was towed to an independent mechanic, where it was diagnosed with cooling system failure and coolant intrusion into the engine. The mechanic determined that the engine needed to be replaced. The mechanic related the failure to an unknown TSB number. The vehicle was not repaired. The used car dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.
- Fort Mill, SC, USA
The coolent intrusion into the cylinders cause catastrophic engine failure. Ford knows this and still sells these. They will not cover the new engine.
- Rochester Hills , MI, USA
I had a problem with my engine overheating and took it to Ford dealer for service and was advised that water had gotten into the cylinder #2 I believe and ruined the engine. The dealer said the water was getting into the engine block and I needed a new engine. Another service director from another dealer said their was a issue with Ford and there was a program on this. A new engine is around $7500 and this was quite a shock since I am on social security. I contacted Ford and they said it was not their problem and referred me to you for help on this issue. Please advise asap since they want to install the new engine next Monday or tues at pittsville Ford in pittsville, md. [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- Salisbury, MD, USA
- St Augustine , FL, USA