The contact owns a 2019 Ford Escape. The contact stated that while parked and attempting to start the vehicle, the engine was noticed jerking and misfiring. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a coolant intrusion into the engine, and it needed to be replaced. The vehicle was not repaired. The contact related to the failure with the Customer Satisfaction Program: 21n12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.

- Escondido, CA, USA

The contact owns a 2019 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly went into LIMP Mode. The check engine warning light was illuminated. The vehicle was towed to her grandson's repair shop, where it was diagnosed with coolant intrusion into the engine. The contact-??s grandson related the failure to Technical Service Bulletin: 19-2375 (Low Coolant, White Exhaust Smoke And/or Illuminated MIL); however, the vehicle was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 29,000.

- Monterey, TN, USA

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, and attempting to start the vehicle, there were large clouds of white smoke coming from the front of the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a cracked engine block and coolant leak. The vehicle was not repaired. The contact related the failure with the Customer Satisfaction Program: 21N12 (Engine Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was informed of the failure and confirmed the vehicle was not included in the Customer Satisfaction Program. The failure mileage was approximately 68,000.

- Apollo, PA, USA

The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that her Service Advisor notified her that the vehicle was included in a Customer Satisfaction Program: 19B37; however, the contact never received the notification. The manufacturer was made aware of the failure, but no assistance was provided. The vehicle was not serviced under Customer Satisfaction Program: 19B37 in the required timeframe. The failure mileage was approximately 82,000.

- Roseville, MI, USA

The contact owns a 2019 Ford Escape. The contact stated that the vehicle failed to start. The contact opened the hood and noticed that the coolant level was extremely low. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 40,000.

- Westfield, PA, USA

The contact owns a 2019 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the exhaust. No warning lights were illuminated. The vehicle was taken to the dealer, and it was determined that coolant intrusion had damaged the long block, and the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred at 92,000 miles. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 27,000.

- East Hampton, NY, USA

The contact called on behalf of her mother-in-law who owns a 2019 Ford Escape. The contact stated that while driving approximately 75 MPH, the "Vehicle Hot, Reduce Speed" message was displayed. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic who diagnosed that the head gasket needed to be replaced. The vehicle was not repaired. The contact related the failure to the Technical Service Bulletin: 19-2375. The manufacturer was made aware of the failure and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 170,000.

- Fort Morgan, CO, USA

The contact owns a 2019 Ford Escape. The contact stated when the vehicle was started, the engine was idling roughly. The contact stated that the vehicle was also overheating. The contact stated that no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the coil needed to be replaced. The vehicle was repaired; however, the failure reoccurred, and the check engine light was illuminated continuously after starting the vehicle. The contact returned the vehicle to the mechanic who determined that coolant was leaking into the engine. The mechanic referred the contact to the local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 60,000.

- St. Clair Shores, MI, USA

The contact owns a 2019 Ford Escape. The contact stated that while parking the vehicle, the engine overheated message was displayed. The contact observed that the coolant reservoir was empty. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine. The vehicle was not repaired. The contact discovered Technical Service Bulletin: 22-2229; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

- Humble, TX, USA

Coolant entered the engine cylinders and the engine failed at 65000 miles. The vehicle is 5 years old. I am now underwater on the vehicle and I see forums where many people have experienced this.

- Chapell Hill , NC, USA

The contact owns a 2019 Ford Escape. The contact stated that while driving at approximately 35 MPH, the instrument panel displayed an "Engine System Fault" message, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant level was below the minimal level, with coolant intrusion into cylinder #2. The coolant level was topped off. The manufacturer was notified of the failure. The failure mileage was 134,000.

- Central Point, OR, USA

The contact owns a 2019 Ford Escape. The contact stated that after starting the vehicle, the vehicle shuddered and vibrated significantly. The check engine warning light was illuminated. Additionally, the vehicle failed to accelerate as needed. The vehicle was towed to the local dealer, where it was diagnosed that there was coolant intrusion in cylinder #4, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 51,000.

- Waco, TX, USA

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle was hesitating while accelerating, with white smoke coming from the exhaust. The check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that coolant was present inside the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 58,000.

- Miramar, FL, USA

The contact owns a 2019 Ford Escape. The contact stated that while driving 30 MPH, the EVAP failure message was displayed, and the check engine warning light illuminated. The contact stated that occasionally the vehicle failed to immediately restart. The vehicle was taken to the local mechanic who replaced the high-pressure fuel pump, but the failure persisted. The vehicle was later driven to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 88,375.

- Flat Rock, MI, USA

The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the vehicle inadvertently lost motive power with the check engine warning light displayed. The vehicle was towed to the residence and later driven to the local dealer who diagnosed that coolant was present inside cylinder #2. The contact was advised that the head gasket needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 63,000.

- Lakeside, CA, USA

The contact owns a 2019 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle began to drive rough and was hesitating. The vehicle was taken to the local service center who diagnosed a misfire in the cylinder #2 and that the number two spark plug was fractured. The vehicle was repaired but the failure reoccurred. The vehicle was later taken to the local dealer who discovered that coolant was present inside cylinder #2 and informed that the engine short block was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 74,800.

- Leavenworth, KS, USA

Coolant intrusion into the engine Ford says known issue with 2019 escape but they are not going to do anything about it till they are made

- Cuero, TX, USA

The contact owns a 2019 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle stalled. The contact was able to restart the vehicle; however, the check engine warning light illuminated. The contact stated that he had been filling the coolant reservoir constantly prior to the engine stalling due to the engine overheating. The contact was able to restart the vehicle and drove it to a dealer who diagnosed the vehicle and determined there was coolant intrusion into the cylinders. The contact stated that the dealer replaced the short block under Technical Service Bulletin: 19-2139 - Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The vehicle was repaired. The contact stated that the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was 69,619.

- Toms River, NJ, USA

The contact owns a 2019 Ford Escape. The contact stated that the vehicle was taken to the local dealer, where the engine was replaced. The contact stated that while driving, the transmission was slipping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the oil was changed. The contact's son noticed that there was white smoke coming from the exhaust and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact's neighbor informed her that there was white smoke coming from the tail pipe. The vehicle was taken back to the same local dealer, where it was diagnosed that the driver's side CV joint was leaking, and the turbo needed to be replaced. The vehicle was repaired, but the failure recurred. While driving the -??Transmission Service Now-?? message was displayed. The vehicle was taken to the local dealer and the contact was informed that the torque converter valve needed to be replaced or the transmission needed to be replaced. The vehicle was taken to an independent mechanic, who stated there was an unknown substance in the line. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.

- Oak Grove, MO, USA

The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was idling, the vehicle started to shake and then shut off, and inadvertently manually restarted. The check engine warning light and the coolant temperature warning light was illuminated. A message displayed on the instrument panel -??Please Pull Over-??. The vehicle was towed to the dealer where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the failure was a known issue. The failure mileage was approximately 93,000.

- Alexandria, VA, USA