10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
6 / 0
Average Mileage:
6,107 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #8

May 312021

Escape

  • miles
The inside door panel clips have broken and now the door is unopenable

- Hempstead, TX, USA

problem #7

Feb 172021

Escape 4-cyl

  • 1,300 miles
The contact owned a 2019 Ford Escape. The contact stated that while exiting the ramp from the freeway going about 20 mph. The contact went to depress the brake pedal which failed to engaged properly as another vehicle was stopped at the stop sign. The contact tried to avoid a collision with the vehicle and turned the steering wheel left where a median was present went over the median however an oncoming vehicle was coming and crashed into the vehicle. The front passenger and driver side airbags deployed. The contacts wife had sustained a broken rest on her left arm, chest, and rims. Medical attention was contacted and had taken the contact wife to the hospital where the contact wife stay up to 24 hours before she was released. The contact did not sustain any injuries. The vehicle was towed by the contact insurance company to a collision lot where the adjuster deemed the vehicle a total loss. Stamford Ford 212 magee ave, stamford, ct 06902 (203) 357-0357 was contacted and informed the contact that no recall was under the VIN. The manufacturer was not notified of the failure. The failure mileage was approximately 1,300.

- East Windsor, CT, USA

problem #6

Nov 062020

Escape

  • 6,350 miles
The rear hatch does not fully latch when using the remote or the button on the hatch

- Saugus, MA, USA

problem #5

Feb 202020

Escape

  • 11,000 miles
Since buying my Escape brand new with 1 mile on it, it has been plagued with issues, engine shuts off while driving can be going 30 mph or 70 mph, while driving on the interstate at 70 bad smell from catalytic converter seeps in through vents. Passenger side tire wall blew while turning out of a parking lot. License plate light out and unable to remove to change. Dealership has had car several times claiming nothing is wrong with it. Radio keeps saying "update" dealership claims it's my phone (my phone has no updates due) brakes make terrible noise when reverse breaking. A little over 11,000 miles and transmission keeps slipping but dealership claims nothing is wrong, also car does not want to start half the time. Usb for phone cord in front does not want to stay connected, and back port for car charger overheated and caused my daughter burns on her hand. My daughter was driving it and it stranded her on side of road and wouldn't start, had to shut off, take out key and let sit to restart but dealership claims nothing is wrong. Overall the disappointment with the 2019 Escape is high. Something needs to be done further to investigate these claims of engine shutting off and other issues.

- Carterville, IL, USA

problem #4

Dec 092019

Escape

  • miles
2019 Ford Escape. Consumer writes in regards to vehicle catching fire while driving.

- Alpena, MI, USA

problem #3

Jan 202020

Escape

  • 15,000 miles
No crank to start vehicle

- Mankato, MN, USA

problem #2

Sep 082019

Escape

  • 4,694 miles
While turning right slowly and gradually toward a parking place, with my foot off of the throttle and coasting, the car accelerated suddenly. I immediately hit the brakes and barely avoided a crash into the other car at the curb. Very unsettling!

- Bergen, NY, USA

problem #1

May 242019

Escape

  • 3,000 miles
While operating the vehicle at approximately 70mph on the interstate I noticed that all instrument panel lighting, gauges, and display screens went out. The gauge needles returned to their 'home' positions. There was an error message on the main touch screen that said: Network communication failure. Worried, I took the next available exit and found a parking lot to investigate. I immediately tried to shut the engine off, figuring that if I completely shut the car down the system would somehow correct itself after a 'reboot' of the the PCM and BCM. I quickly realized that I was in trouble, the engine would not shut off. The vehicle is equipped with a 'smart keyless start system' but no matter how many times I would try pushing the button. Even though the car operated properly after the symptoms commenced I find it doubtful that all of the car's safety features would have operated as designed, if needed. If I would have gotten into in accident at the time the car was experiencing these problems would the safety restraint system work properly and deploy the applicable air bags"?? would the 'auto fuel pump shutdown' do its job if needed??? also, what if the vehicle caught fire at this time and I could not shut off the car??" not safe!!!

- Lakeville, MN, USA