2019 Ford Escape

TSBs (Technical Service Bulletins)

Technical Service Bulletins (TSBs) for the 2019 Escape are official communications between Ford & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

STEERING

TSB #SSM 47638

Date Announced:
NOV 01, 2018

NHTSA ID:
#10152466

2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »

STEERING: STEERING WHEEL/HANDLE BAR

TSB #SSM 47638

Date Announced:
NOV 01, 2018

NHTSA ID:
#10152466

2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »

BRAKES (PWS)

TSB #SSM 51261

Date Announced:
DEC 16, 2022

NHTSA ID:
#10228876

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

SERVICE BRAKES, HYDRAULIC

TSB #SSM 51120

Date Announced:
OCT 06, 2022

NHTSA ID:
#10222788

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

TSB #SSM 50064

Date Announced:
AUG 25, 2021

NHTSA ID:
#10201034

Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

ENGINE (PWS)

TSB #SSM 48895

Date Announced:
JUN 15, 2020

NHTSA ID:
#10176943

Some 2017-2019 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open with an illuminated MIL and diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 ... Read More »
TSB #SSM 47948

Date Announced:
APR 26, 2019

NHTSA ID:
#10159494

SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing ... Read More »
TSB #SSM 47937

Date Announced:
APR 16, 2019

NHTSA ID:
#10159498

SSM 47937 - 2019 MKC, 2018-2019 Escape - 2.0L - Auto Start/Stop - No Auto Restart After An Auto Stop Event With DTC P164C Some 2018-2019 Escape vehicles built on or after 01-Aug-2018 or 2019 MKC vehicles equipped with a 2. Read More »
TSB #SSM 47704

Date Announced:
DEC 11, 2018

NHTSA ID:
#10153945

Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. Read More »

ENGINE AND ENGINE COOLING

TSB #SSM 52335

Date Announced:
MAR 06, 2024

NHTSA ID:
#10251952

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Read More »
TSB #SSM 51409

Date Announced:
MAR 02, 2023

NHTSA ID:
#10233681

Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long block was installed. Read More »
TSB #TSB 22-2322

Date Announced:
AUG 15, 2022

NHTSA ID:
#10218621

Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
TSB #TSB 22-2229

Date Announced:
JUN 10, 2022

NHTSA ID:
#10214126

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »
TSB #19B37-S4

Date Announced:
JUN 09, 2022

NHTSA ID:
#10213728

Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprogramming. Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Read More »
TSB #21N12

Date Announced:
JUN 09, 2022

NHTSA ID:
#10213732

Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine ??A?A? Short Block Replacement After Coolant Intrusion. In some of the affected vehicles the 1. Read More »
TSB #19B37

Date Announced:
JUN 09, 2022

NHTSA ID:
#10214128

Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Programming - Some of the affected vehicles may exhibit collant intrusion into the cylinder bores. Read More »
TSB #TSB 22-2133

Date Announced:
APR 15, 2022

NHTSA ID:
#10210391

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »
TSB #TSB 22-2134

Date Announced:
APR 15, 2022

NHTSA ID:
#10210392

Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
TSB #SSM 50439

Date Announced:
JAN 28, 2022

NHTSA ID:
#10207136

Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. Read More »
TSB #TSB 21-2269

Date Announced:
SEP 09, 2021

NHTSA ID:
#10201614

Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
TSB #SSM 49924

Date Announced:
JUL 01, 2021

NHTSA ID:
#10199497

Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »
TSB #SSM 49821

Date Announced:
MAY 24, 2021

NHTSA ID:
#10194428

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »
TSB #SSM 49596

Date Announced:
FEB 18, 2021

NHTSA ID:
#10188003

Some 2017-2019 Escape/Fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. Read More »
TSB #SSM 49328

Date Announced:
NOV 11, 2020

NHTSA ID:
#10183569

Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »
TSB #SSM 49210

Date Announced:
SEP 25, 2020

NHTSA ID:
#10180428

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Read More »
TSB #19B37-S3

Date Announced:
MAY 06, 2020

NHTSA ID:
#10176008

Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Read More »
TSB #TSB 20-2100

Date Announced:
APR 02, 2020

NHTSA ID:
#10174400

Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
TSB #19B37-S1

Date Announced:
JAN 21, 2020

NHTSA ID:
#10171011

Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Read More »
TSB #TSB-20-2002

Date Announced:
JAN 17, 2020

NHTSA ID:
#10170908

Some 2018-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). Read More »
TSB #TSB 19-2346

Date Announced:
DEC 20, 2019

NHTSA ID:
#10169807

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »
TSB #TSB 19-2375

Date Announced:
DEC 11, 2019

NHTSA ID:
#10169884

This article supersedes TSB 19-2139 to update the production fix date. Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
TSB #SSM 48345

Date Announced:
NOV 22, 2019

NHTSA ID:
#10168812

Some 2019-2020 Edge/Escape/Nautilus/Corsair vehicles equipped with 2.0L EcoBoost engines may exhibit low coolant, white smoke from the tailpipe, an over temperature warning in the instrument panel cluster (IPC), external coolant leaking, ... Read More »
TSB #TSB 19-2139

Date Announced:
NOV 21, 2019

NHTSA ID:
#10168739

Some 2014-2019 Fusion vehicles built on or before 21-Feb-2019 and 2017-2019 Escape vehicles built on or before 06-Apr-2019 equipped with a 1. Read More »
TSB #SSM 48150

Date Announced:
AUG 27, 2019

NHTSA ID:
#10164599

Some 2014-2019 Fusion and 2017-2019 Escape with 1.5L engine may exhibit coolant usage and white smoke from exhaust. Follow Cooling System Pressure Test process in WSM, Section 303-03. Pressurize system to 138kPa(20 psi) and hold 5 hours. Read More »
TSB #SSM 48106

Date Announced:
JUL 26, 2019

NHTSA ID:
#10163592

Some 2014-2019 Fusion and 2017-2019 Escape vehicles with 1.5L Ecoboost engine exhibiting coolant consumption and white smoke from the exhaust. Read More »
TSB #TSB 19-2208

Date Announced:
JUN 27, 2019

NHTSA ID:
#10162071

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »
TSB #SSM 48046

Date Announced:
JUN 18, 2019

NHTSA ID:
#10162084

Some 2018-2019 Escape vehicles built on 01-Aug-2018 and through 14-May-2019 or 2019 MKC vehicles built on or before 14-May-2019 equipped with a 2. Read More »
TSB #TSB 19-2172

Date Announced:
JUN 13, 2019

NHTSA ID:
#10162062

Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »
TSB #TSB19-2171

Date Announced:
MAY 29, 2019

NHTSA ID:
#10160819

Some 2017-2019 Escape/MKC vehicles equipped with a 1.5, 2.0L or 2.3L EcoBoost engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04F0 and/or P144C stored in the powertrain control ... Read More »
TSB #SSM 47849

Date Announced:
MAR 07, 2019

NHTSA ID:
#10156569

Some 2014-2019 Fusion and 2017-2019 Escape equipped with 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Read More »
TSB #SSM 47625

Date Announced:
OCT 30, 2018

NHTSA ID:
#10148741

Some 2014-2019 Fusion and 2017-2019 Escape vehicles equipped with a 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Read More »

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

TSB #SSM 47662

Date Announced:
NOV 14, 2018

NHTSA ID:
#10152473

For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded ... Read More »

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

TSB #SSM 49924

Date Announced:
JUL 01, 2021

NHTSA ID:
#10199497

Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

TSB #SSM 49328

Date Announced:
NOV 11, 2020

NHTSA ID:
#10183569

Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »

POWER TRAIN

TSB #TSB 22-2066

Date Announced:
APR 26, 2022

NHTSA ID:
#10210730

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »
TSB #TSB 21-2152

Date Announced:
MAY 18, 2021

NHTSA ID:
#10194434

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »
TSB #TSB 21-2033

Date Announced:
MAR 10, 2021

NHTSA ID:
#10189767

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »
TSB #TSB 20-2165

Date Announced:
MAY 13, 2020

NHTSA ID:
#10175893

Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine and all-wheel drive (AWD) may exhibit a bump or clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. Read More »
TSB #SSM 48725

Date Announced:
APR 03, 2020

NHTSA ID:
#10174407

2016-2019 Escape vehicles equipped with the 1.6L EcoBoost or 1.5L EcoBoost engines may have missing or damaged dowel alignment pins between the engine and transaxle. Read More »
TSB #TSB-20-2002

Date Announced:
JAN 17, 2020

NHTSA ID:
#10170908

Some 2018-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P051B stored in the powertrain control module (PCM). Read More »
TSB #SSM 48423

Date Announced:
DEC 20, 2019

NHTSA ID:
#10169986

Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »
TSB #19B37

Date Announced:
DEC 12, 2019

NHTSA ID:
#10169989

Customer Satisfaction Program 19B37 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprograming Read More »
TSB #SSM 47976

Date Announced:
MAY 10, 2019

NHTSA ID:
#10160931

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Read More »

POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

TSB #SSM 50049

Date Announced:
AUG 17, 2021

NHTSA ID:
#10201019

Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Read More »

POWER TRAIN:AUTOMATIC TRANSMISSION

TSB #SSM 49821

Date Announced:
MAY 24, 2021

NHTSA ID:
#10194428

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »
TSB #19B37-S3

Date Announced:
MAY 06, 2020

NHTSA ID:
#10176008

Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Read More »

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

TSB #TSB 21-2269

Date Announced:
SEP 09, 2021

NHTSA ID:
#10201614

Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
TSB #SSM 49292

Date Announced:
OCT 29, 2020

NHTSA ID:
#10181931

Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »
TSB #SSM 48895

Date Announced:
JUN 15, 2020

NHTSA ID:
#10176943

Some 2017-2019 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open with an illuminated MIL and diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 ... Read More »
TSB #SSM 47750

Date Announced:
JAN 17, 2019

NHTSA ID:
#10153970

Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

TSB #19B37-S4

Date Announced:
JUN 09, 2022

NHTSA ID:
#10213728

Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprogramming. Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Read More »

ELECTRICAL SYSTEM

TSB #SSM 51838

Date Announced:
AUG 02, 2023

NHTSA ID:
#10241627

In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Read More »
TSB #SSM 50975

Date Announced:
JUL 29, 2022

NHTSA ID:
#10217028

Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. Read More »
TSB #SSM 50873

Date Announced:
JUN 21, 2022

NHTSA ID:
#10214832

Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. Read More »
TSB #SSM 50804

Date Announced:
MAY 24, 2022

NHTSA ID:
#10212957

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access ... Read More »
TSB #SSM 50067

Date Announced:
AUG 27, 2021

NHTSA ID:
#10201050

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »
TSB #SSM 50039

Date Announced:
AUG 16, 2021

NHTSA ID:
#10201013

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »
TSB #TSB 21-2175

Date Announced:
JUN 02, 2021

NHTSA ID:
#10198605

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and ... Read More »
TSB #SSM 49820

Date Announced:
MAY 24, 2021

NHTSA ID:
#10194425

Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. Read More »
TSB #SSM 49803

Date Announced:
MAY 18, 2021

NHTSA ID:
#10194419

Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »
TSB #SSM 49795

Date Announced:
MAY 12, 2021

NHTSA ID:
#10194413

Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. Read More »
TSB #TSB 21-2077

Date Announced:
MAR 18, 2021

NHTSA ID:
#10189785

Some 2017-2019 Escape/MKC Some 2017-2019 Escape/MKC vehicles equipped with all-wheel drive (AWD) may exhibit a binding/shudder and/or bump/clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. Read More »
TSB #SSM 49084

Date Announced:
AUG 12, 2020

NHTSA ID:
#10179334

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »
TSB #SSM 48908

Date Announced:
JUN 17, 2020

NHTSA ID:
#10177042

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »
TSB #SSM 48895

Date Announced:
JUN 15, 2020

NHTSA ID:
#10176943

Some 2017-2019 Escape vehicles equipped with a 1.5L or 2.0L engine may exhibit fuse F34 open with an illuminated MIL and diagnostic trouble codes (DTCs) P0034, P023A, P0245, P0480, P0481, P0645, P06A0, P06DB, P188D, P02602, and/or P2681 ... Read More »
TSB #SSM 48858

Date Announced:
MAY 29, 2020

NHTSA ID:
#10176123

Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. Read More »
TSB #SSM 48757

Date Announced:
APR 22, 2020

NHTSA ID:
#10174421

Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". Read More »
TSB #SSM 48619

Date Announced:
MAR 09, 2020

NHTSA ID:
#10172972

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »
TSB #19B37-S2

Date Announced:
FEB 27, 2020

NHTSA ID:
#10171957

Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. Read More »
TSB #SSM 48558

Date Announced:
FEB 18, 2020

NHTSA ID:
#10172019

SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via ... Read More »
TSB #19B37

Date Announced:
DEC 12, 2019

NHTSA ID:
#10169989

Customer Satisfaction Program 19B37 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprograming Read More »
TSB #SSM 48340

Date Announced:
NOV 21, 2019

NHTSA ID:
#10168810

Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. Read More »
TSB #SSM 48335

Date Announced:
NOV 20, 2019

NHTSA ID:
#10168796

Some 2017-2019 Escape vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. Read More »
TSB #SSM 48316

Date Announced:
NOV 08, 2019

NHTSA ID:
#10168794

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »
TSB #SSM 48279

Date Announced:
OCT 24, 2019

NHTSA ID:
#10167210

Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated. Read More »
TSB #SSM 48267

Date Announced:
OCT 17, 2019

NHTSA ID:
#10167233

Some 2018-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
TSB #SSM 48260

Date Announced:
OCT 14, 2019

NHTSA ID:
#10167226

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
TSB #TSB 19-2265

Date Announced:
SEP 06, 2019

NHTSA ID:
#10165699

Some 2019 Escape and MKC vehicles built on 15-Feb-2019 and through 12-Mar-2019 may exhibit a whistle noise from the heating ventilation and air conditioning (HVAC) evaporator core cover area where the evaporator tubes enter the evaporator ... Read More »
TSB #SSM 48123

Date Announced:
AUG 07, 2019

NHTSA ID:
#10164497

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Read More »
TSB #SSM 48053

Date Announced:
JUN 24, 2019

NHTSA ID:
#10162087

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, ... Read More »
TSB #SSM 48015

Date Announced:
MAY 31, 2019

NHTSA ID:
#10160947

Some 2019 Escape/Fusion vehicles equipped with a Sony branded audio system may exhibit AM presets that may not save and/or may be lost after an ignition cycle. Read More »
TSB #SSM 47850

Date Announced:
APR 26, 2019

NHTSA ID:
#10159489

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »
TSB #SSM 47937

Date Announced:
APR 16, 2019

NHTSA ID:
#10159498

SSM 47937 - 2019 MKC, 2018-2019 Escape - 2.0L - Auto Start/Stop - No Auto Restart After An Auto Stop Event With DTC P164C Some 2018-2019 Escape vehicles built on or after 01-Aug-2018 or 2019 MKC vehicles equipped with a 2. Read More »
TSB #SSM 47875

Date Announced:
MAR 18, 2019

NHTSA ID:
#10156594

Some 2014-2019 Escape, 2014-2018 C-MAX, Focus, and Transit Connect vehicles not equipped with an auto start/stop system may exhibit an inability to program and/or no electrical power after installation of a service part body control ... Read More »
TSB #SSM 47824

Date Announced:
FEB 22, 2019

NHTSA ID:
#10155575

Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »
TSB #SSM 47824

Date Announced:
FEB 22, 2019

NHTSA ID:
#10156887

Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »
TSB #SSM 47821

Date Announced:
FEB 21, 2019

NHTSA ID:
#10155573

Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
TSB #SSM 47821

Date Announced:
FEB 21, 2019

NHTSA ID:
#10156885

Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
TSB #SSM 47784

Date Announced:
FEB 04, 2019

NHTSA ID:
#10155559

Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer ... Read More »
TSB #SSM 47784

Date Announced:
FEB 04, 2019

NHTSA ID:
#10156871

Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer ... Read More »
TSB #SSM 47771

Date Announced:
JAN 25, 2019

NHTSA ID:
#10153978

Some 2019 Escape/Fusion vehicles equipped with a Sony branded audio system may exhibit AM presets that may not save and/or may be lost after an ignition cycle. Do not attempt any repairs at this time. Read More »
TSB #SSM 47748

Date Announced:
JAN 17, 2019

NHTSA ID:
#10153968

Some 2016-2019 Escape and 2016-2018 Focus/C-Max vehicles may exhibit a customer perceived concern of a FDIM screen flicker during transitions between day/night mode and/or during auto headlamp on/off. Read More »
TSB #SSM 47750

Date Announced:
JAN 17, 2019

NHTSA ID:
#10153970

Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
TSB #SSM 47735

Date Announced:
JAN 07, 2019

NHTSA ID:
#10153921

Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
TSB #SSM 47722

Date Announced:
DEC 19, 2018

NHTSA ID:
#10153951

Some 2018-2019 Escape, Transit Connect and EcoSport vehicles equipped with a keyed ignition and a factory invoiced accessory (FIA) VSS may exhibit intermittent alarm activation with lights flashing and the horn sounding after a loud noise ... Read More »
TSB #SSM 47711

Date Announced:
DEC 14, 2018

NHTSA ID:
#10153948

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. Read More »
TSB #SSM 47703

Date Announced:
DEC 10, 2018

NHTSA ID:
#10153944

Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Read More »

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

TSB #SSM 47784

Date Announced:
FEB 04, 2019

NHTSA ID:
#10156871

Some 2017-2019 Escape vehicles built on or after 6-Apr-2017 equipped with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blind spot information system (BLIS) not available warning without a trailer ... Read More »

ELECTRICAL SYSTEM:SOFTWARE

TSB #SSM 50375

Date Announced:
DEC 23, 2021

NHTSA ID:
#10205694

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »
TSB #SSM 49292

Date Announced:
OCT 29, 2020

NHTSA ID:
#10181931

Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »
TSB #SSM 49284

Date Announced:
OCT 26, 2020

NHTSA ID:
#10181913

Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »
TSB #TSB 20-2255

Date Announced:
AUG 06, 2020

NHTSA ID:
#10179117

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and ... Read More »
TSB #TSB 20-2165

Date Announced:
MAY 13, 2020

NHTSA ID:
#10175893

Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine and all-wheel drive (AWD) may exhibit a bump or clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. Read More »

VISIBILITY

TSB #SSM 48130

Date Announced:
AUG 09, 2019

NHTSA ID:
#10164508

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

VISIBILITY:GLASS, SIDE/REAR

TSB #SSM 48130

Date Announced:
AUG 09, 2019

NHTSA ID:
#10164508

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TSB #SSM 47678

Date Announced:
NOV 21, 2018

NHTSA ID:
#10152479

2013-2019 Escape and 2015-2019 MKC vehicles equipped with a power roof opening panel will exhibit a small vent opening position of 5 mm (.197 in). Read More »

STRUCTURE

TSB #SSM 51536

Date Announced:
APR 04, 2023

NHTSA ID:
#10235153

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. Read More »
TSB #SSM 47909

Date Announced:
APR 04, 2019

NHTSA ID:
#10159502

SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over ... Read More »
TSB #TSB 19-2056

Date Announced:
MAR 01, 2019

NHTSA ID:
#10156484

Some 2017-2019 Escape vehicles may exhibit a power liftgate that bounces back and/or will not cinch to the fully closed position. This may be due to the adjustment of the striker, latch, liftgate margins, flushness and/or striker wings. Read More »

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

TSB #TSB 20-2171

Date Announced:
MAY 18, 2020

NHTSA ID:
#10175895

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

STRUCTURE:BODY:HATCHBACK/LIFTGATE

TSB #TSB 19-2056

Date Announced:
MAR 01, 2019

NHTSA ID:
#10156484

Some 2017-2019 Escape vehicles may exhibit a power liftgate that bounces back and/or will not cinch to the fully closed position. This may be due to the adjustment of the striker, latch, liftgate margins, flushness and/or striker wings. Read More »

TIRES

TSB #TSB 18-2331

Date Announced:
NOV 01, 2018

NHTSA ID:
#10152457

Some 2017-2019 Escape vehicles may exhibit a vibration at highway speeds above 80 Km/h (50 MPH) which may be attributed to short term flat spotting in the tires. Follow the Service Procedure steps to correct the condition. Read More »
TSB #SSM 47634

Date Announced:
NOV 01, 2018

NHTSA ID:
#10152463

Some 2013-2019 Escape and 2015-2019 MKC vehicles may exhibit a vibration attributed to the tires. Prior to performing any road force balancing procedures or related diagnosis, make sure the vehicle tire pressure is correct and is driven a ... Read More »

WHEELS

TSB #TSB 18-2331

Date Announced:
NOV 01, 2018

NHTSA ID:
#10152457

Some 2017-2019 Escape vehicles may exhibit a vibration at highway speeds above 80 Km/h (50 MPH) which may be attributed to short term flat spotting in the tires. Follow the Service Procedure steps to correct the condition. Read More »

TRAILER HITCHES

TSB #SSM 48335

Date Announced:
NOV 20, 2019

NHTSA ID:
#10168796

Some 2017-2019 Escape vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. Read More »

SEATS

TSB #TSB 22-2104

Date Announced:
MAR 21, 2022

NHTSA ID:
#10209209

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »
TSB #SSM 50502

Date Announced:
FEB 17, 2022

NHTSA ID:
#10208146

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 ... Read More »
TSB #TSB 21-2236

Date Announced:
JUL 22, 2021

NHTSA ID:
#10199536

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 ... Read More »
TSB #TSB 20-2171

Date Announced:
MAY 18, 2020

NHTSA ID:
#10175895

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »
TSB #TSB 18-2361

Date Announced:
DEC 04, 2018

NHTSA ID:
#10153931

Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »

COMMUNICATION:MANUFACTURER TELEMATICS

TSB #SSM 50726

Date Announced:
APR 27, 2022

NHTSA ID:
#10210816

Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »
TSB #SSM 50651

Date Announced:
APR 05, 2022

NHTSA ID:
#10210941

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »
TSB #SSM 50251

Date Announced:
NOV 02, 2021

NHTSA ID:
#10203841

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »
TSB #SSM 49795

Date Announced:
MAY 12, 2021

NHTSA ID:
#10194413

Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. Read More »

EQUIPMENT

TSB #SSM 52476

Date Announced:
APR 24, 2024

NHTSA ID:
#10254138

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ... Read More »
TSB #TSB 22-2133

Date Announced:
APR 15, 2022

NHTSA ID:
#10210391

Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »
TSB #TSB 22-2134

Date Announced:
APR 15, 2022

NHTSA ID:
#10210392

Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »
TSB #SSM 50651

Date Announced:
APR 05, 2022

NHTSA ID:
#10210941

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »
TSB #TSB 22-2104

Date Announced:
MAR 21, 2022

NHTSA ID:
#10209209

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »
TSB #SSM 49885

Date Announced:
JUN 14, 2021

NHTSA ID:
#10198640

Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Read More »
TSB #SSM 49820

Date Announced:
MAY 24, 2021

NHTSA ID:
#10194425

Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. Read More »
TSB #SSM 49803

Date Announced:
MAY 18, 2021

NHTSA ID:
#10194419

Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »
TSB #TSB 21-2152

Date Announced:
MAY 18, 2021

NHTSA ID:
#10194434

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »
TSB #SSM 49541

Date Announced:
FEB 03, 2021

NHTSA ID:
#10187930

Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »
TSB #SSM 49328

Date Announced:
NOV 11, 2020

NHTSA ID:
#10183569

Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »
TSB #SSM 48908

Date Announced:
JUN 17, 2020

NHTSA ID:
#10177042

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »
TSB #SSM 47909

Date Announced:
APR 04, 2019

NHTSA ID:
#10159502

SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over ... Read More »
TSB #19B02

Date Announced:
FEB 20, 2019

NHTSA ID:
#10155580

Certain 2019 Model Year Escape Vehicles Equipped With R1234yf Refrigerant - Special Air Conditioning - Evacuation and Charging Service Information Read More »
TSB #19B02

Date Announced:
FEB 20, 2019

NHTSA ID:
#10156892

Certain 2019 Model Year Escape Vehicles Equipped With R1234yf Refrigerant - Special Air Conditioning - Evacuation and Charging Service Information Read More »
TSB #SSM 47771

Date Announced:
JAN 25, 2019

NHTSA ID:
#10153978

Some 2019 Escape/Fusion vehicles equipped with a Sony branded audio system may exhibit AM presets that may not save and/or may be lost after an ignition cycle. Do not attempt any repairs at this time. Read More »
TSB #SSM 47749

Date Announced:
JAN 17, 2019

NHTSA ID:
#10153969

Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Read More »
TSB #SSM 47735

Date Announced:
JAN 07, 2019

NHTSA ID:
#10153921

Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »
TSB #SSM 47724

Date Announced:
DEC 19, 2018

NHTSA ID:
#10153953

Some 2018-2019 Escape vehicles equipped with Sirius satellite radio with a 4G telematics control unit (TCU) built on or before 31-Oct-2018 may exhibit an intermittent loss of satellite radio reception while displaying an acquiring signal ... Read More »
TSB #TSB 18-2361

Date Announced:
DEC 04, 2018

NHTSA ID:
#10153931

Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »

EQUIPMENT:ELECTRICAL

TSB #SSM 50346

Date Announced:
DEC 14, 2021

NHTSA ID:
#10205482

Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TSB #SSM 48015

Date Announced:
MAY 31, 2019

NHTSA ID:
#10160947

Some 2019 Escape/Fusion vehicles equipped with a Sony branded audio system may exhibit AM presets that may not save and/or may be lost after an ignition cycle. Read More »

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TSB #SSM 50375

Date Announced:
DEC 23, 2021

NHTSA ID:
#10205694

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »

EQUIPMENT:MECHANICAL

TSB #TSB 22-2104

Date Announced:
MAR 21, 2022

NHTSA ID:
#10209209

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TSB #SAN-Vol1 I1

Date Announced:
JUN 08, 2023

NHTSA ID:
#10240743

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. Read More »
TSB #SSM 49284

Date Announced:
OCT 26, 2020

NHTSA ID:
#10181913

Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »
TSB #SSM 47722

Date Announced:
DEC 19, 2018

NHTSA ID:
#10153951

Some 2018-2019 Escape, Transit Connect and EcoSport vehicles equipped with a keyed ignition and a factory invoiced accessory (FIA) VSS may exhibit intermittent alarm activation with lights flashing and the horn sounding after a loud noise ... Read More »
TSB #SSM 47704

Date Announced:
DEC 11, 2018

NHTSA ID:
#10153945

Some 2017-2019 Escape vehicles equipped with a 1.5L EcoBoost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. Read More »
TSB #SSM 47703

Date Announced:
DEC 10, 2018

NHTSA ID:
#10153944

Some 2014-2019 Escape, 2014-2018 C-MAX,Focus, and Transit Connect vehicles may exhibit a concern of not able to program and/or no electrical power after installation of a service part Body Control Module(BCM). Read More »

EQUIPMENT ADAPTIVE/MOBILITY

TSB #SSM 49803

Date Announced:
MAY 18, 2021

NHTSA ID:
#10194419

Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »
TSB #TSB 21-2152

Date Announced:
MAY 18, 2021

NHTSA ID:
#10194434

Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. Read More »
TSB #SSM 47909

Date Announced:
APR 04, 2019

NHTSA ID:
#10159502

SSM 47909 - 2017-2019 Escape, MKC - License Plate Bracket Nut(s) Damaged With Over Torqued Screw(s) 2017-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut(s) being damaged due to the screw(s) being over ... Read More »
TSB #SSM 47735

Date Announced:
JAN 07, 2019

NHTSA ID:
#10153921

Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB #TSB 19-2265

Date Announced:
SEP 06, 2019

NHTSA ID:
#10165699

Some 2019 Escape and MKC vehicles built on 15-Feb-2019 and through 12-Mar-2019 may exhibit a whistle noise from the heating ventilation and air conditioning (HVAC) evaporator core cover area where the evaporator tubes enter the evaporator ... Read More »
TSB #SSM 48135

Date Announced:
AUG 14, 2019

NHTSA ID:
#10164596

Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. Read More »
TSB #SSM 47850

Date Announced:
APR 26, 2019

NHTSA ID:
#10159489

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »
TSB #19B02

Date Announced:
FEB 20, 2019

NHTSA ID:
#10156892

Certain 2019 Model Year Escape Vehicles Equipped With R1234yf Refrigerant - Special Air Conditioning - Evacuation and Charging Service Information Read More »

UNKNOWN OR OTHER

TSB #SSM 52410

Date Announced:
APR 03, 2024

NHTSA ID:
#10253552

Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. Read More »
TSB #SSM 50251

Date Announced:
NOV 02, 2021

NHTSA ID:
#10203841

Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »
TSB #SSM 48619

Date Announced:
MAR 09, 2020

NHTSA ID:
#10172972

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »