The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver-??s side door, there was a loud cracking sound was present. The vehicle was taken to the local dealer who diagnosed that the door welding had fractured and needed to be rewelded. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,317.

- Brownstown, MI, USA

The contact owns a 2020 Ford Escape. The contact stated while opening the front driver's side door, there was an abnormal popping and snapping sound while the door was being opened or closed. The contact stated that the failure made it more difficult to open and close the door securely. The contact stated that the window had also stopped operating and no longer was able to be raised or lowered. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the driver's side door spot weld had fractured and needed to be rewelded. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA ID Number: 10201603 (Structure). The manufacturer had been informed of the failure. The failure mileage was 43,640.

- Fort Leonard Wood, MO, USA