3.3
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 41,509 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Spot welds on the left front door check arm attachment to the car door broke. It is available for inspection. The door is no longer limited in motion and can fly open in an uncontrolled manner. The problem has been confirmed by the dealer and SSM 50150 by NHTSA shows this is a known problem to the manufacturer, Ford. There was no warning or symptom prior to the failure.
- Kingsville, MD, USA
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the driver's side front door failed to close. No warning lights were illuminated. Additionally, there was an abnormal odor detected while starting the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 30,416.
- Dallas, TX, USA
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's door, there was an abnormally loud sound heard. The contact noticed three holes and that the weld was missing. The driver-??s side window also failed to roll down as needed. The vehicle was taken to the dealer where it was diagnosed that the spot weld had detached from the check arm. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was approximately 40,000.
- Washington Court House, OH, USA
The contact owns a 2020 Ford Escape. The contact stated that the driver-??s and passenger-??s side doors were slightly detached from the door frame. The doors showed resistance while attempting to open the doors, making the doors difficult to completely open from the door frame. The contact had taken the vehicle to the dealer and the contact was informed that repair would be out-of-pocket. The contact stated that only one door was repaired by a certified mechanic and the other was yet to be repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 61,123.
- Mount Morris, MI, USA
The contact owns a 2020 Ford Escape. The contact stated that interior of the door frame had a fracture spot weld on the inside of the door, causing the window to fail to move up or down as needed. The failure caused the door to make a lot of grinding and cranking sound while being opened out wide. The contact had taken the vehicle to the dealer who diagnosed that the door either needed to be replaced or just the inner portion of the door needed to be repaired. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed there was no warranty coverage or recall coverage on the vehicle. The contact was referred to the NHTSA Hotline. The approximate failure mileage was 39,000.
- Sidney, OH, USA
The contact owns a 2020 Ford Escape. The contact stated when she opened the driver-??s side door, the door made an abnormal sound as if the door was going to detach. The contact stated that she was then unable to lower the driver-??s side window. The vehicle was taken to the local dealer and the contact was informed that the driver-??s side door assembly and door check arm needed to be replaced. The dealer informed the contact that the repair would be at her own expense. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the repair would be at her own expense. The contact was then referred to the NHTSA Hotline for assistance. The failure mileage was 51,663.
- Hughes Springs, TX, USA
Heard a popping sound and when opened the door it will not close. The tack welding broke off the door causing it not to close. Not under warranty.
- Bourbon, MO, USA
DOOR WELDS BROKEN AT DOOR Check ARM MOUNTING POINT. NEEDS REPLACE DOOR.
- Bedford, TX, USA
- Philadelphia, PA, USA