Purchased a 2020 Ford Escape on 10-31-2020. On 11-23-20-11-24-20 I got messages about the transmission and my wife couldn't put the car in reverse after going to the store. Took the car to the dealer they didn't even check the transmission only the engine and computer system. Ended up back in there the same day 5 times because the anti crash and brake systems wasn't working. The service tech then drove it around the corner 5 different times to get the computer system to kick in. Eight days later 12-4-20 I get stuck in my friends driveway. The car wouldn't go in reverse. Finally it did after 20 minutes. I take the car back and it needs a new transmission. The computer system and power train, crash assistance, anti collision system wasn't working either. They had just received the vehicle on 10-27-20. The car was picked out for me by the sales rep and it wasn't from off the lot it was in the back. I truly believe they knew the whole car was bad. They've had my car since the 12-4-20 and I'm still responsible for it and the loaner car. The sales manager and general manager told me I'll have to sue them using the lemon law of anything else goes wrong. It will and they know it. I have several reports that the transmissions on the 2020 Escape is one of the main issues. I also have all the reports sent to my phone from Ford pass. I also have a vehicle history report that the brakes, power train system, and restraints and driver assistance needs repaired also. This occurred in jacksonville, Florida. All these issues make this vehicle unsafe for anyone.

- Jacksonville, FL, USA

When I'm driving on the expressway, I'm getting a red light that a picture shows up with all of my doors open. I have taken my vehicle to nortgate Ford in cincinnati but it didn't happen to them. My Escape is under full warranty and they won't fix it. It happens all the time with even my husband driving my Escape. The dealership wants me to take a picture of it but that's impossible to do when I'm driving.

- Cincinnati, OH, USA

2020 Ford Escape consumer writes in regards to vibrations and a loud noise while driving. The consumer stated the dealer set the vehicle to sport mode (ssm 49151) but, the vibration persisted. The consumer stated the dealer advised the vehicle was operating as designed.

- Riverside, CA, USA

The contact owns a 2020 Ford Escape. The contact stated while driving 65 mph, there was an abnormal clunking sound coming from underneath the vehicle. The contact stated that the RPM fell and the vehicle independently decelerated. The contact depressed the accelerator pedal and the speed increased abruptly however, the failure recurred. The contact stated that the vehicle was parked for several hours and when restarted, the vehicle operated as designed. The vehicle was taken to heritage Ford (2100 sisk rd, modesto, ca 95350; (844) 362-2226) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The approximate failure mileage was 2,703.

- Salida, CA, USA

Vehicle shifts very hard when normally driving and when auto start and stop feature functions. The transmission does not know what gear it wants to stay in, often times jerking very hard, which moves the entire car at a complete stop or tosses the driver in their seat when moving and shifting. The vehicle also stalled several times, loosing throttle and function, almost causing me to get T-boned by 2 separate cars in traffic. Overall, the vehicle has issues with transmission shifts, engine realizability, and general safety features as a whole. Someone can and will get seriously injured if this is not investigated and addressed. Vehicle has been taken into the dealer who can't fix the issue, despite it happening several times, and has insisted the customer drive the malfunctioning vehicle. Ford Motor Company was notified about the complaint and is processing a buy back on my personal vehicle. I just don't want others to get hurt.

- Poland, OH, USA

Under unknown circumstances when attempting to accelerate the car experiences significant lag which puts me at risk of collision. I attempted to associate it with the air conditioning but it does not seem to be associated with any system. Vehicle seems to lost half the power and I am unable to safely move into traffic.

- Hales Corners, WI, USA

On the 1.5L engine when you are accelerating in the normal driving mode you experience a vibration in the steering wheel similar to a flat tire. The 2.0L engine with the same transmission does not experience the same problem.

- Murrells Inlet, SC, USA

My 2020 Ford Escape's automatic transmission makes odd whirring sounds and shifts hard often while driving. Automatic transmission still has a hard time shifting smoothly even when the vehicles been warmed up and driven for at least 10 minutes. The rear view camera has a mind of its own and doesn't always work. Even when it is working the feed is usually terrible quality. When it doesn't work you can't see anything out of the rear view camera, the image quality turns greyish and images lag.

- Fort Hood, TX, USA

Since day one of ownership, it has a vibration in the steering when approaching 25mph then the vibration continues all the way to 75mph. Also at approx. 25mph an low humming sound starts. The humming sound gets loader as speed increases along with the road noise. The humming and vibration stop as soon as you take your foot off the accelerator. But resumes again as soon as the accelerator is pressed. This vibration feels as if a wheel is loose or coming off or the the engine and transmission are going to fail causing a serious problem. This by no means is normal. Both dealerships personnel that drove the vehical said its not normal.

- North Port, FL, USA