My 2020 Ford Escape's automatic transmission makes odd whirring sounds and shifts hard often while driving. Automatic transmission still has a hard time shifting smoothly even when the vehicles been warmed up and driven for at least 10 minutes. The rear view camera has a mind of its own and doesn't always work. Even when it is working the feed is usually terrible quality. When it doesn't work you can't see anything out of the rear view camera, the image quality turns greyish and images lag.

- Fort Hood, TX, USA

Vehicle purchased 5/12/20. On 5/22/20, at odo 84 miles, on startup, vehicle displayed powertrain fault - illuminates when a powertrain or AWD fault has been detected. Contact your authorized dealer as soon as possible. Vehicle flat bed towed to sunstate Ford West colonial dr orlando fl (purchase dealership). Service team had vehicle 5 days. Cleared codes U0131, U0100, U0140, U0155, U0198, U0253, U0257, P0919, U0212, U023A, U0103, U0111, U0121, U013F, U0159, U0232, U0233, U0293, U0401, U0415, U0420, U0424, U0531, U0101, U0418, U0429, U0146. 4 mile test drive. 20 mile drive returned vehicle with no cause or correction. Only explained powertrain failure could not be replicated. Since return, rear automatic liftgate intermittent failure, back up camera failure, headliner drop at front passenger and driver door seal.

- Orlando, FL, USA

I received a notofication for a "field service action" 20B14 for a powetrain control module update on my 2020 Ford Escape hybrid due to "stop safely now" and check engine light and dtc's P0340 and P0340 I took it in to the dealership on 23 April 2020 for the update, I was then informed my my service advisor that this update is now on indefinite hold due to the updaye causing additional fault codes on the electronic power sterring and other systems. He also provided me with a letter from david J. johnson director service engineering operations taht was sent to all Ford and Lincoln dealers placing "new vehicle demonstration/delvery hold on all in stock vehicles until the field service action can be performed. I will attach this letter to my complaint. My question/concern is, that if Ford deems these vehicles unsafe to drive for demonstrations drives and delivery, why does Ford consider them safe enough for myself and my family to drive on a daily basis?

- Post Falls, ID, USA

Multiple times vehicle has said stop safely now while driving and limited me to enough power to maintain 15mph at the most. This has happened at higher speeds and has required pulling to the shoulder.

- Fenton, MO, USA

Since day one of ownership, it has a vibration in the steering when approaching 25mph then the vibration continues all the way to 75mph. Also at approx. 25mph an low humming sound starts. The humming sound gets loader as speed increases along with the road noise. The humming and vibration stop as soon as you take your foot off the accelerator. But resumes again as soon as the accelerator is pressed. This vibration feels as if a wheel is loose or coming off or the the engine and transmission are going to fail causing a serious problem. This by no means is normal. Both dealerships personnel that drove the vehical said its not normal.

- North Port, FL, USA