10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
2,826 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #16

Oct 312023

Escape

  • miles
My 2021 ford escape door started to make popping sounds and my window wouldn-??t roll down had it a dealer and they said the welds on my door broke off !

- Watertown, WI, USA

problem #15

Nov 022023

Escape

  • miles
The spot welds on the front drivers door of my 2021 Ford Escape SEL gave way. The internal three welds holding the drivers door check arm failed. The door is now making a creaking and grinding noise when the door is opened and closed. The drivers door check arm is rapidly nearing total failure. Two Ford dealerships have verified the above. Repair cost to replace the entire drivers door is approximately $2,300.

- Derby, KS, USA

problem #14

Oct 202023

Escape

  • miles
My drivers door hinge weld has broke. FORD IS TELLING ME I HAVE TO FIX IT BUT THERE HAS BEEN MANY REPORTS OF THIS. I believe it should be fixed by ford.

- Charlevoix, MI, USA

problem #13

Aug 312023

Escape

  • miles
Driver side door creaks and sticks. Door does not open completely. Incident where front driver window would not open at ATM.

- North Collins, NY, USA

problem #12

Aug 012023

Escape

  • miles
Driver side Door Check assembly weld broken.

- Sherrard, IL, USA

problem #11

Jul 032023

Escape

  • miles
The driver side door started popping when opening and closing door. After a couple days it got stuck and wouldn-??t fully close. When I did fully close the door the check arm disconnected. The window will not move much since check arm broke. I have not had this inspected at a dealership but plan to. The only light that comes on is a door ajar light comes on occasionally and I have to shut door again.

- Huntsville , AL, USA

problem #10

Jul 102023

Escape

  • miles
Ford is not recalling their ford escape and broncos. I tired to get my state inspection done at two places for my 2021 ford escape and was told that they can not connect to the system due to faulty programs from ford. I was told to go to ford and they wanted ti charge me $199.99 to update the faulty software. They said it is a known problem and ford isn-??t/hasn-??t recalled it.

- El Paso , TX, USA

problem #9

Mar 172022

Escape 3-cyl

  • miles
I bought my 2021 Ford Escape in June 2021 new. Shortly after I bought it, I started to hear a really loud screeching sound, very similar to a train coming to a screeching halt, whenever I reversed my car. I brought it into an Illinois ford dealership and they said nothing was wrong with it. Shortly thereafter, I received a notice in the mail about a warranty for the back brakes. Thinking that I solved my issue, I brought my car into a different dealership in Michigan and had them fix the brake pads. To my dismay and frustration, the brakes still made the terrible sound. I asked the folks why it was still making that sound and they said it was normal. A car backing up should never make that sound. Not only is it terrible sounding but it seems like a major safety concern. The Michigan dealership said that the brakes can make a squealing noise anytime their is condensation on the brake pads, mainly due to the fact that the brakes/brake pads have some sort of metal material in them. I decided to move up the food chain and call the corporate ford office but they couldn-??t help me either. Which brought me to filing a formal complaint and seeing what you all can do to help me out. There are several folks out their on the internet that are having the same loud squealing noise as me and are being told it is -??nothing wrong.-?? But a normal car SHOULD NOT BE making those sounds. Please let me know if you can assist.

- Naperville, IL, USA

problem #8

Apr 252023

Escape

  • miles
I have called the place where I-??ve bought my car several times to see if they could get the recall fixed yet, they keep saying they do not currently have the parts yet but I have read where the parts should now be available. I have been waiting several months for this issue to be fixed.

- Somerset , OH, USA

problem #7

Sep 142022

Escape

  • miles
A sample owner letter is not available online for NHTSA-ID 22V191

- Park City, UT, USA

problem #6

Mar 172022

Escape

  • miles
My time time has almost caused me to pass various stop signs and red lights as well as rear end vehicles in front of me who stop abruptly due to increase traffic in my area for summer. The brakes also squeak terribly. I need this repaired ASAP before I cause an accident and Ford still has yet to provide the parts to complete the repairs and this is my only vehicle. I have had the vehicle less then a year

- Milton, DE, USA

problem #5

Apr 092022

Escape

  • miles
When I back up my car makes a squealing/groaning noise. I was told my ford it has nothing to do with the brakes and it-??s safe to drive. Every time I back up it makes this noise whether when my foot is on or off the brake. It-??s very frustrating that there isn-??t apparently a fix for it.

- Lake Ronkonkoma, NY, USA

problem #4

Jun 012021

Escape

  • 1,500 miles
The contact owns a 2021 Ford Escape. The contact stated that while reversing and pressing the brake pedal, there was a loud screeching sound coming from the rear brakes. The vehicle was taken to the local dealer who serviced the rear brake calipers and rotors but the failure continued to occur. The manufacturer was notified of the failure. The failure mileage was 1,500.

- Washburn, MO, USA

problem #3

Feb 192022

Escape

  • miles
Brakes failed and vehicle was totaled

- Mcallen, TX, USA

problem #2

Feb 182022

Escape

  • miles
It was a four month old car. I was driving and the engine coolant light came on. I traveled an additional 1/4 of a mile and another driver pulled up next to me and said that my car was on fire. I pulled off to the side of the road, and within about a minute, the entire car was engulfed in flames. I was fortunate to get out of the vehicle uninjured, and I promptly notified the deal of what had happened.

- Farmington Hills, MI, USA

problem #1

Jan 082022

Escape

  • miles
While driving on the interstate a fire started under the hood and shortly after smoke entered the driver cabin. Luckily I was able to pull over and get out of the vehicle before the fire reached the driver cabin. It is going to be investigated by a company hired by AAA, the appraiser from the insurance company was not able to find a cause due to the fire damage being too bad. The first warning message was engine coolant overtemperature and a couple of others followed.

- Detroit, MI, USA