10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,801 miles

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« Read the previous 20 complaints

problem #11

Aug 122003

Excursion

  • miles
While driving at 65 mph and with no warning driver's side tire blewout. Consumer contacted the dealer.

- Lake Saint Louis, MO, USA

problem #10

Mar 092003

Excursion 4WD 8-cyl Diesel

  • Automatic transmission
  • 30,000 miles
The sidewall/tread of one of my front tires looked as if it were in the early stages of tread separation as indicated by a crack or linear indication that extended almost 75% around the perimeter where the sidewall met the tread area. There were also numerous other areas of notable separation that appeared to be a result of the rubber material being too dry perhaps. I called Ford and they said there was nothing they could do about it and referred me to this site. Before failure occurred with my family in the vehicle, I installed all four new tires, model Michelin ltx M/S that I purchased from cosco. This is a 2001 Ford Excursion with approx 30,000 miles on it at the time. Unfortunates, I wasn't really thinking at the time and did not have the technicians at cosco save the old tires for me.

- Valparaiso, IN, USA

problem #9

Jan 072003

(reported on)

Excursion

  • miles
While traveling at 60 mph, consumer states that the drivers side tire blew causing vehicle to hit a guard rail. Took to mechanic, and mechanic changed tire. Cause of blow out is unknown.

- Ft. Washington, MD, USA

problem #8

Jan 072003

(reported on)

Excursion

  • miles
While traveling at 60 mph, consumer states that the drivers side tire blew causing vehicle to hit a guard rail. Took to mechanic, and mechanic change tire. Cause of blow out is unknown.

- Ft. Washington, MD, USA

problem #7

Jun 012001

Excursion 4WD

  • miles
Ford Excursion with 2700 miles showed severe weather checking on the white letter side of all four tire sidewalls. The tires appeared as if they were rotting away. A Ford dealership said that they were not in the tire business and refused to discuss the problem. Firestone indicated that it was normal wear until I indicated that I wanted their opinion in writing. Firestone then replaced all four tires, charging me for labor, balancing, stems, etc. The media has indicated that these tires are now failing like those found on the Ford Explorer. I have no faith in Firestone or the tires and would like to see an immediate recall on the steeltex radials.

- Spring Valley, CA, USA

problem #6

Apr 012001

Excursion 4WD Diesel

  • Automatic transmission
  • miles
LT265/75R16, dot unknown, original equipment on a 2000 Ford Excursion with 27000 miles. 2 blowouts at 25 mph, rear passenger and rear driver tire. On 18 August 2002 tread separation on rear driver tire at 50 mph.

- Escondido, CA, USA

problem #5

Jul 182002

Excursion 4WD

  • miles
On 7/18/02, the right front tire quickly went flat at a speed of about 65mph. The mileage on the tire was 24,000. The brand new spare, also a Firestone steeltex, was installed on the right front, and blew out at approx 20 miles. The number on the new tire is dh323xg12D, serial # vnw81X03400. Number on the tire with 24000 miles is D5323xg16L, serial #vnw81X03400. These 2 Firestone steeltex tire failures occurred on the same day less that a few hours apart. Roads were dry, and temperature was about 85 F. obviously, I lost all confidence in the tires, and replaced all 5 tires (yes, even the spare) with michelins at a cost of over $1100. These are load range E tires which makes them quite expensive. Although the Firestone tires were not subjected to recall, I wonder why not. The Firestone dealer I contacted was extremely rude, and said there was nothing he could do about the failure as they were not subject to recall. Also, Ford said there was nothing they could do. Talk about passing the buck. At least, I know my family is now safe on michelins. I would never purchase anything with the Firestone brand as I believe they have serious quality control problems. Would be pleased to further discuss this with anyone. I am not particularly looking for financial assistance, but have noticed many other Ford Excursion still with the Firestone steeltex tires on the ground, and wonder about the safety of those involved. Thank you.

- Ennis, TX, USA

problem #4

Jul 022002

Excursion Diesel

  • miles
While driving at low speeds a vibration was noticeable. Vechile had tendency to pull to the left. Stopped and checked tire pressure of both front tires. Pressure of both front tires was 62psi hot. Stopped a walmart service to have balance checked. Right tire had a bulge where the tread was separating from tire. Tire has been maintained at manufacturer recommended pressure. Remaining tread depth was 11/32.

- Angleton, TX, USA

problem #3

Jun 022002

Excursion 4WD

  • miles
While traveling the speed limit on an interstate highway, June 2, 2002, we had only traveled approximately 20 miles, when we experienced a tire explosion on the front driver's side. This caused us to lose control of our vehicle, crossing two lanes of traffic, and ending up in the median. Before coming to a complete stop, the vehicle had traveled approximately 60 yards, turned sideways, and almost rolled. My Excursion was up on two wheels, nearly rolling over. It stayed suspended in air for a few seconds before falling back down on all four wheels. No other vehicle was involved, and no physical injury was incurred. However, it endangered the life of my family, and traumatized my children. There needs to be a further investigation into Firestone tires. There definitely is a problem there.

- Ste. Genevieve, MO, USA

problem #2

Aug 082001

Excursion 4WD

  • Automatic transmission
  • miles
Vehicle has had two separate tire incidents. First incident occurred on front driver's side tire which went flat without warning while vehicle was in motion. Dealer was able to repair seam of tire. On second incident, left rear tire tread separated from the tire while the vehicle was moving approximately 65 mph. Tire shredded. Firestone, steeltex, alterrain, P265/75R16. Tires were purchased with vehicle and have approximately 4400 miles on them.

- Las Vegas, NV, USA

problem #1

Feb 052001

Excursion 4WD Diesel

  • miles
Load bang and tire blew out in interstate 80. Look like internal rip by tread ware tire was destroyed. Dealer replace but offered no reason as to what happened. (tiresize: 265/75/16)( dot number: Tire size: 265/75/16 )

- Chester, NJ, USA