2.7
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 54,853 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
: the contact stated in wet conditions the vehicle surges. The vehicle was taken to the dealership numerous times for inspection. The dealership determined the windshield was not the correct size for the vehicle when manufactured. The manufacturer was alerted.
- Brea, CA, USA
Contact stated whenever it rained 2000, Ford, Expedition leaked rain water. The rain leaked in on right side of the vehicle around the bottom of the windshield above the driver's dashboard. The leak shut off the electrical system. This was observed on January 2, 2006. The vehicle has been taken to an independent repair shop, where the contact was told by the mechanic that this was a manufacturing defect.
- San Marcos, CA, USA
On several occasions my lights and/or radio and or wipers would give out during a rain storm. On the last occasion my car's electrical system failed and my car turned off. I could not re-start until next day. I took it to the dealer and they told me that water had seeped in between the windshield and into the electrical control box. They would have to remove the windshield, re-caulk it, replace the GEM and fuse boxes and that would take care of the problem. This was not under warranty because the caulking had deteriorated with time as it normally would. I've had cars for 10 to 15 years and the caulking on the windshield has never deteriorated like this. The SUV is only 4 yrs old anyway. My problem was compounded by the fact that they broke the windshield during this process and I was stuck for that cost also. Total of $1,223.67.
- Cypress, CA, USA
I noticed when ever I drove my car in the rain water would leak on my right leg and foot, my wipers, radio and clock would stop working and I heard a sizzling noise in the left dash area. I also was unable to use my keyless remote, the alarm would go off every time. I brought my 2000 Expedition to hayward Ford to have them check and repair the problem in March of this year. They could not find anything leaking, or the sizzling noise I heard in the dash, however they did tell me there was a damaged junction box and kept my car for 5 days (they were waiting for the parts to come), well after 5 days of having a rental that also cost me money, I went and picked up my Expedition. It made no sense to me to have the junction box replaced since they could not find where the leaking problem was. On June 8, 2005 I brought my Expedition into another Ford dealer (the Ford store san leandro) hoping they could find the problem. Well they found the problem, they said the windshield was leaking and had caused damage to the central junction box and GEM module. This was also why I was unable to use my keyless remote. I was also informed that these repairs were not covered by esp warranty. I was told that this was a circumstantial issue. They also had to replace the windshield because when they removed it, it broke. So $1,327.78 and eight days later my Expedition was repaired. But when they replaced the windshield, they scratched my dash board in two places. Having read an article on cnn.com, "feds probe Ford SUV water-leak reports", I would like to have my costs re-imbursed, as this should be a recall item.
- San Lorenzo, CA, USA
Contact states whenever it was raining the windshield wipers would not work, only after the vehicle was stopped. Also, there were electrical issues; the doors would unlock while driving, and radio went on and off. While driving the contact noticed while it was raining the windshield would leak. The windshield and part of the electrical system were replaced.
- Boyertown, PA, USA
I own 2000 Ford Expedition. Just found out the windshield is leaking, causing water to get into fuse box and GEM module under dash causing major electrical problems. The 4-way flashers came on while driving; the blower stayed on even after removing the key from the ignition, etc. Had windshield replaced today and it only took 1 minute to break the seal. The repair guy said it should take at least 20 minutes and that if we would have had a wreck the windshield would have fallen out. I've done extensive research on internet and found this is a very common problem in 1997-2001 F150's, Expedition and Navigator, but especially the 2000 Expedition. The seal used by Ford around the windshield dry rots causing the leak. Service man at Ford acknowledged the problem but says no recall has been issued.
- Madison, TN, USA
Water leaked into the vehicle through the windshield seam, and shorted out the electrical system. Wipers were inoperative. The vehicle would not start. The fuse box and the windshield had to be replaced.
- Wyoming, MN, USA
Consumer states that while driving and no warning there is water leaking from the windshield into the instrument panel causing a distraction to the consumer. Dealer notified
- Randles Town, MD, USA
While driving sun roof shattered. Also, on another occasion side window shattered. Dealer has been notified. [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Batton Rouge, LA, USA
Consumer states that when starting up the vehicle the vehicle tends to jump forward and/or jump into neutral when comping to a stop. On seperate occasions the vehicle has hit other vehicles and also has hit people walking in front of the vehicle. Nlm dealer replaced transmission but problem still exists. On a separate occasion, the vehicle was involved in an accident, causing the air bag light to come on. Consumer states there is a bad odor coming from the A/C unit. Dealer drained A/C unit, but problem still exist. Consumer states that rear window is leaking.
- Dapalos, CA, USA
- Richland Center, WI, USA