10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 78,752 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2004 Ford Expedition. The contact inserted the key in the ignition and the vehicle would not start. The contact stated there was a code in the owners manual for the security alarm system to deactivate and believed that to be the cause of the failure. The contact entered the code and after waiting a few minutes the vehicle restarted. The failure recurred a second time. The contact used the same code but the vehicle would not start until the following day. The dealer was contacted and informed the contact that he would need to bring the vehicle in for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 129,999.
- Newburn, NC, USA
The contact owns a 2004 Ford Expedition. While driving approximately 60 mph, the traction control system, ABS and air bag warning indicators illuminated spontaneously. In addition, the headlights became dimmer. The contact was able to continue driving with caution to the residence. The vehicle was taken to an independent mechanic for diagnostic testing where they detected two trouble codes related to the wiring harness and computer system. There was a technical service bulletin under NHTSA item number 10009329 (electrical system). The vehicle was in the process of being repaired. The failure mileage was approximately 81,700.
- Foster City , CA, USA
The contact owns a 2004 Ford Expedition. The contact turned the engine off and exited the vehicle. Suddenly, a fan blowing noise came from underneath the hood area and the interior lights blinked continuously. The engine was restarted and turned off. However, the failure continued to occur. When the battery cable was disconnected the failures stopped. The failures occurred under rainy conditions on several separate occasions. The vehicle was taken to an authorized dealer for inspection. The technician stated the failure was contributed to water leaking into the smart junction box apart of the electrical system. The contact scheduled an appointment for diagnostic testing. The vehicle had not been repaired at the time of the complaint. The failure mileage was unknown. Updated 7/16/10 the consumer stated the failure has been corrected, even though she had to pay out of pocket. Updated 07/22/10
- Pinetown, NC, USA
2004 Ford Expedition shuts down with out warning at highway speed!!
- Bronx, NY, USA
Driving my 2004 Ford Expedition down the highway when we herd a load pop coming from the engine, pulled over thought it was a blown head gasket. Pulled of the highway and looked at it again turns out that the engine spit out the spark plug and shredded the rubber boot on the coil pack. This a pears to be a safety issue, if it went any farther up it could have hit and ruptured the fuel rail and ignited.the good thing is that I have engine knowledge and knew to disconnect the coil pack and the injector for that cylinder. I was 56 miles away from home and putted back home. Drop it of at the dealer tonight will wait to here from them tomorrow.
- Merrit Island, FL, USA
I have had problems with my 2004 Ford Expedition with the electrical system. It seems any time it rains or I wash the car there is some kind of electrical short that shuts it down. I've heard there is a problem in the windshield that water leaks to the electrical box causing problems. I am having the same problems, but what worries me is that I smell something burning. I am concerned that this problem my eventually cause a fire while driving.
- Tucson, AZ, USA
Vehicle fails to start. Multiple squeaks and rattles from dash - into dealer three times to repair - unable to resolve at dealeship level.
- Canton, MI, USA
[29 day's new] 2004 Ford Expedition 4X4 eddie B.- I started the car and attempted to back up out of a parking space. I noticed the steering was stiff and the brake pedal was heavy. I then noticed all the warning lights were on. The car had rolled back out of an inclined parking spot, so I tried to put the car in drive and place it back in its previous spot. I could put the vehicle in drive, but it wouldn't move forward; I cycled from park to drive a couple of times to be sure it was properly in drive. The engine was running fine the whole time this was happening. I turned the engine off, restarted it, and had the same results. This was a major malfunction, so I called the Ford towing service. While waiting for the tow driver, I started the car again and the vehicle returned to a normal running state, with no warning lights etc. The dealer has had the car for almost a week and can not recreate the problem or produce any fault codes.
- Riverside, CA, USA
- Hazlet, NJ, USA