10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 53,756 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
As I was driving on the freeway my transmission downshifted and my rear wheels locked up and I lost control of my vehicle with all 4 of my children in the car with me! After this happened the check engine light came on and I had the code read at my local auto parts store and the error code was P0720 for the output shaft sensor which is located on the lead frame inside my transmission. I called my Ford dealer to get a quote to fix my car and was told based on my VIN the part number for the faulty part is AL3Z7G276D. When I looked up this part number on the internet I found that this part was recalled for the same exact thing that happened to me except that the current recall didn-??t include my model year and build. I-??m confused as to why if the recalled part number is in my truck and I almost died along with all 4 of my children because of it that my car is not covered in this safety recall.
- Las Vegas, NV, USA
On Sunday November 29, 2020, the vehicle was driven back from church, approximately 10 miles. It was parked on a gravel drive way, in park, and the key removed. The vehicle was exited at approximately 12:35pm. At 2:46pm it was noticed that the vehicle was up against a towable man-lift with the tongue of it inside the front grill of the vehicle. The keys were retrieved from the home's dining room table a short time later and the vehicle was moved off of the man-lift and the parking brake was set to assure that it did not roll again. It was noted that the vehicle was locked, in 'park', and everything appeared normal. At this point it was realized that a ring camera was observing the area. The video was retrieved to see exactly what happened. The video shows that at 12:41pm, six minutes after parking the vehicle, it began rolling unattended, and came to reset against the man-lift. Shortly thereafter all attempts were made to duplicate the issue by attempting to remove the keys without the vehicle being in park, etc. The incident could not be recreated. The vehicle was taken to reynolds Ford okc the next morning. The video of the event has been provided to reynolds Ford okc. I have worked with the servicing dealer to notify Ford Corp. Of this event. Their counsel has advised me that they have no responsibility in the event. I beg to disagree. No vehicle should ever roll when in park, the keys removed and the doors locked. I have a ring camera video of the event that was shared with reynolds Ford and Ford Corp. I will be happy to share it with you but your documentation format will not accept videos.
- Oklahoma City, OK, USA
Driving 70 mph on interstate, there was a slight bump and loss of power, check engine and power train light came on followed by a sudden downshift into first gear from sixth and a sudden deceleration. Code read P2070 with same issues and circumstances as 2011-2013 F150
- Belleville, IL, USA
The contact owns a 2014 Ford Expedition. While driving 30 mph, the transmission experienced a hard gear shift and several unknown warning indicators illuminated. The contact stated that the transmission shifted into second gear and remained in second gear. The vehicle was towed to Ford Lincoln of franklin (located at 1129 murfreesboro rd, franklin, tn 37064, (615) 800-6500) where it was diagnosed that the oss sensor circuit fault-P0722 failed and needed to be replaced. The mechanic was also able to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 66,000.
- Franklin, TN, USA
The contact owns a 2014 Ford Expedition. While driving approximately 60 mph, the transmission seized without warning. The vehicle began to skid and the contact was able to shift into neutral. The contact placed the vehicle into drive and accelerated off the highway. The contact was able to restart the vehicle and resume normal driving. The vehicle was driven to ames Ford Lincoln (123 airport rd, ames, ia 50010, (515) 233-1913)where it was diagnosed that the gaskets, connectors, and transmission fluid needed to be replaced. The manufacturer was contacted and stated that there were no recalls. The contact was provided case number: Cas-21938912. The failure mileage was 146,000.
- Nevada, IA, USA
100306-105660 miles vehicle purchased used -Ford 2014 Expedition would stall occasionally and downshift while on highway and got worse. 5 mechanics (one was Ford dealership), $3000 of guessing and replacing parts (fuel pump& filter, throttle body), almost getting rear ended three times at highway speeds down to 10-20 mph, no codes, 10 weeks of in & out of repair shops, and no one can find problem. Finally got bad enough last mechanic got code of lead frame connector with decoder plugged under dash during test drive. Recall does not include my VIN or model. Ford knows this is a problem and should be held responsible. They should redesign this part and pay for all repairs done to vehicles regardless of where repairs done, year or mileage and how many times this occurs until the problem no longer exists. This problem seems to occur after warranty period has expired as no codes appear in dash or full vehicle scans.
- Teachey, NC, USA
The drivers side door will not always close and secure. The door latch sometimes stays in the open or closed position. The vehicle was stationary. Unsafe as you would have to drive with the door unsecured.also the shifting lever will occasionally stick in park and will not come out even after applying the brake. Unsafe if you have to stop and put in park on side of road or highway you can't take it out of park when clear to do so. Dealer said they can not repair because they can not duplicate issue. The only way to put the vehicle in motion was to drive with drivers door not secured.
- Byron, MN, USA
Seems to be the same issue with the 2011 to 2013 6R80 transmissions that a previous recall dealt with. While driving the expidition downshifted by itself causing to go off the road and almost being rear ended. My vehicle is made at the same plant and the recall goes to vehicles manufactured to 4/13 mine was 8/13. Which makes it a new model year 2014. The previous recall was 2011 to 12. The later added 2013 models. They need to look into adding 2014 or later to this list since it is happening to this model as well. I do not feel safe driving my Expedition. Also the speedometer jumped up and down wrench light came on it jump and surges at lower speeds. But shutting it off seems to reset it for a short while but the issue always comes back.
- Centerburg, OH, USA

- Clayton, NC, USA