10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 62,257 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
1/28/17 driving 65 mph on a Florida highway (not on cruise control) the throttle/gas peddle sensor (throttle body) shuts off the gas to the engine and the car slows to a stop. This is in the middle of traffic. We manage to pull to the side of the highway, turn the car off and on and the problem disappears for another 50 miles we drive the car to a Ford dealer and they replace the throttle body for $500. I am. Out of warranty = over 36,000 miles I tell my story to 2 St louis friends, also own Ford (2006 Explorer, 2008 edge) and they say that they have had the same experience and necessary repair. I just notified Ford customer service 800-392-3673 and they say that they do not have a recall or issue with this problem. This is a very dangerous situation and has been ignored by Ford for years. I also owned a Toyota during their sudden acceleration problem a few years ago and this seems worse
- St Louis, MO, USA
The contact owns a 2015 Ford Expedition. While driving 70 mph, the vehicle lost power. The vehicle was towed to a dealer where it was diagnosed that the throttle body failed. The vehicle was repaired. The failure mileage was 44,000.
- Brychewood, SC, USA
The contact owns a 2015 Ford Expedition. The contact stated that the vehicle had a sudden loss of power and stalled more than once. The vehicle was taken to the dealer who was not able to provide a permanent repair solution. The contact stated that the throttle body failed and the engine was still running. The vehicle was not able to be driven and was towed to the dealer where it was diagnosed that the throttle body actuator controller needed to be replaced. The vehicle was at the dealer to receive the repair and the contact was waiting for the manufacturer to supply the part to the dealer. The approximate failure mileage was 20,000.
- Lake Tapps, WA, USA
The contact owns a 2015 Ford Expedition. The contact stated that the vehicle would not accelerate past 40 mph and the wrench maintenance light illuminated. The contact was able to coast the vehicle to the shoulder of the road. The vehicle was restarted and resumed normal acceleration. The vehicle was not diagnosed nor repaired. The manufacturer was notified. The failure mileage was 47,000.
- Clermont, FL, USA
The contact owns a 2015 Ford Expedition. The contact stated that the accelerator pedal was depressed but failed to respond. In addition, there was a sudden loss of speed and the service engine warning light illuminated intermittently. The vehicle was taken to an independent mechanic where it was informed that number five engine cylinder ignition coil failed. The vehicle was then taken to the dealer for the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 23,000.
- Las Vegas, NV, USA
01 June 2015 driving on interstate 10 from beaumont Texas I entered a heavy rain storm, traffic slowed down to about 50 M.P.H. in a 70 M.P.H. speed zone. I passed a tractor trailer, when the mist from the truck and the rain hit my vehicle, my engine lost power. I removed my foot from the gas, after a few hundred yards the power came back but my engine light was on. The problem happened 4 or 5 times thru Louisiana and into Florida.I took the vehicle back to the dealer palm bay Ford with 3,000 mile since new they couldn't duplicate the problem so I was told there wasn't a problem. 17 Sept. 2015 with 12826 miles I returned to palm bay Ford again, after returning from West virgina in another heavy rain storm the same thing happened, the engine lost power I was told the same thing they couldn't find a problem so no problem exist. This is a safety concern and needs to be addressed.
- Vero Beach, FL, USA
- Suisun City, CA, USA