10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
6 / 0
Average Mileage:
8,669 miles

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« Read the previous 20 complaints

problem #1

Feb 062019

Expedition

  • 11,000 miles
I bought this new Expedition June of 2018. It has put itself into deep sleep mode 8 times. 06/11/18, 08/09/18, 08/19/18, 08/22/18 twice!, 10/13/18, 11/11/18, 02/06/19. Each time it had to be jumped with another large vehicle to start it up. The first time was June 11th just days after I bought it. We took it in and they said nothing was wrong. It has been in the shop 3 more times since then and they "can't find anything wrong" they are now saying they will replace the battery but I feel its something with all the new technology in the car and it will strand me again. I have lupus and it has stranded me in 105 degrees and Ford roadside assistance said the couldn't come for 1 hour and 45 minutes. I had to have a stranger try to jump it with a small car and it wouldn't charge, then a Tundra that the marina manager drove pulled up and he finally got my car going....I can;T drive a car that has done this so many times and the Ford corporation said it doesn't qualify for a replacement. They want me to drive around with cables in my new $83K car and depend on others to help me when I am stranded!! I am dealing with service department of automax Ford in killeen Texas. They have been kind but unable to help me. This last occurrence was Feb. 6, 2019

- Little River Academy, TX, USA