The vehicle failed to start 3 different times. The first time was immediately after purchase of the vehicle - it started after 30 min and was taken back to the dealership. They replaced the battery and no issues until 4 days then it occurred again. The vehicle was stopped and parked overnight and wouldn't start the next morning. The battery had enough power - jump starting didn't help. The 3 tow truck was finally called into tow the vehicle to the Ford dealership. They replaced the ignition switch and then took the vehicle back up to the purchasing dealership. They did a full review of the vehicle and didn't find any further problems. Then 4 weeks later it happened again where the vehicle would not start following sitting for a couple of hours. Again it took 4 tow trucks to come to get the vehicle to the Ford dealership. The problem was the vehicle wouldn't stay in neutral to be towed it would always return to park. The dearship then replaced the started and said it was then taken care of and won't happen again. The events were Sept 4th - purchase vehicle - 1st episode, Sept 8th - 2nd episode, November 19th - 3rd episode

- Temple, TX, USA

I bought this new Expedition June of 2018. It has put itself into deep sleep mode 8 times. 06/11/18, 08/09/18, 08/19/18, 08/22/18 twice!, 10/13/18, 11/11/18, 02/06/19. Each time it had to be jumped with another large vehicle to start it up. The first time was June 11th just days after I bought it. We took it in and they said nothing was wrong. It has been in the shop 3 more times since then and they "can't find anything wrong" they are now saying they will replace the battery but I feel its something with all the new technology in the car and it will strand me again. I have lupus and it has stranded me in 105 degrees and Ford roadside assistance said the couldn't come for 1 hour and 45 minutes. I had to have a stranger try to jump it with a small car and it wouldn't charge, then a Tundra that the marina manager drove pulled up and he finally got my car going....I can;T drive a car that has done this so many times and the Ford corporation said it doesn't qualify for a replacement. They want me to drive around with cables in my new $83K car and depend on others to help me when I am stranded!! I am dealing with service department of automax Ford in killeen Texas. They have been kind but unable to help me. This last occurrence was Feb. 6, 2019

- Little River Academy, TX, USA