10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
5 / 0
Average Mileage:
1,996 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #15

May 082021

Expedition

  • miles
2020 - Expedition collision avoidance should be investigated. Background: 05-08-21 Traveling south at 6 pm near Oxford Michigan on M-24 (grassy-median 4-lane highway) at the posted 55 MPH limit in clear weather. Ford Co-Pilot360 & 360 Assist active with 360 deg camera. Speed control set to normal mode with -??collision avoidance-?? set to max and auto braking. I am (1st car) in the right lane with a 2nd car following also in my lane. A 3rd car (waiting to enter the highway) stops ahead (on right- from west) at an intersection where left turns (north) are prohibited. That 3rd car safely turns right (south) in front of us quickly crossing both active southbound lanes and over into the short left turn-around lane north. That 3rd driver had cleared the two active lanes quickly and safely. As our vehicles approached him we had an open traffic lane on our left, a clear shoulder to the right and nothing in front of us, no safety issue yet. Issue: When I drive past that 3rd vehicle my Expedition dashboard shouts -??collision warning-??. My vehicle applies the brakes while my 360 degree cameras ignore that a car is closing fast behind me. I need to accelerate and do it now! I-??m shocked to find that flooring my gas pedal or even pumping it has no effect. Ford has taken my throttle away from me, I can-??t help that 2nd car behind me. The 2nd car brakes and swerves hard into the open lane barely missing me. It was just luck that the driver was responsive and the lane was open. No, I did not hit or touch the brake by mistake. The 2nd car now angry at me accelerates hard, passes and swerves back into my lane then hits his brakes! My Expedition -??collision warning-?? doesn-??t appear, so my -??auto brakes-?? fail to activate and I-??m forced to brake hard in response. After successfully avoiding another Ford induced accident, I backed-off a great distance to encourage a justifiably angry citizen to move away. I didn-??t want a third attempt at my life if he pulled a weapon

- Dearborn Heights, MI, USA

problem #14

Aug 242022

Expedition

  • miles
I was driving my Expedition and the sunroof exploded out of nowhere. I had the screen closed so no one was injured.

- Grenada, MS, USA

problem #13

Jun 032022

Expedition

  • miles
While driving down the highway I heard a pop in my vehicle and realized my sunroof had burst. Glass separated and flew into my car and cut myself and my 4 small children. No warning lights were on in my vehicle at this time. When brought to the dealership for repair, the repair shop reported that this will happen with these vehicles and to pursue reimbursement with Ford. Unfortunately, Ford reports that vehicle is not under warranty and the repairs won-??t be covered.

- Moscow Mills, MO, USA

problem #12

Jun 022022

Expedition

  • miles
The MOONROOF EXPLODED- PLEASE come look at it before this kills someone!!!!!! Had the curtain been open the glass would have gone all over my children, it also poses danger to those that might be driving behind/around you should the glass fly into their vehicle/passerby's. It appears this has been a issue but a recall has yet to be issued which is mind blowing to me- as these vehicles often are hauling large families posing a huge safety risk. There were NO WARNINGS!!!!!!!!!!!! GLASS EVERYWHERE_ ADDRESS this before someone gets killed!!

- Lebanon, MO, USA

problem #11

May 252022

Expedition

  • miles
At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind because I cannot accelerate at the time. It has happened on the freeway, in town driving, and even accelerating up my driveway. I have taken it to a Ford dealership but no answers.

- Rockwall, TX, USA

problem #10

Apr 182022

Expedition

  • miles
My car has been skipping between 3 rpm and up. The other day the collision assist pulled up and my car did a crazy jerking and almost cut off while driving. I drove slowly home with it constantly skipping and making it hard to accelerate. After it sat overnight the collision warning went off. It-??s still skipping some and the power is not there like it once was.

- Thomasville , GA, USA

problem #9

Apr 162022

Expedition

  • miles
While driving down the highway I heard a noise of something on the roof of my car I looked in the rear view mirror and saw a chrome piece blowing along the road. When I got to my destination I noticed the roof rack front rail cap was missing on the passenger side. The drivers side was secured and not loose. I did see a recall for a 2017 explorer for the same issue but nothing for my car

- Ashland, MA, USA

problem #8

Mar 242022

Expedition

  • 7,000 miles
The contact owns a 2020 Ford Expedition. The contact stated while driving approximately 35 MPH and going down a hill, the vehicle experienced unintended acceleration. There was no warning light illuminated. The contact stated that the power steering operated as needed however, the brakes failed to operate as needed. The contact steered through an intersection as the vehicle continued to accelerate. Additionally, the Forward Collision Avoidance systems had not activated. The contact attempted to apply the parking brake however, the parking brake failed to engage. The contact stated that the vehicle then decelerated independently and she was able to stop the vehicle. The vehicle was towed to a hotel. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000.

- Van Nuys, CA, USA

problem #7

Jun 092021

Expedition

  • miles
While traveling at highway speed on I-95 North around 10AM, the vehicle brake quickly and abruptly activated which reduced the vehicle speed by 15-20 MPH. Within seconds, the vehicle returned to previously set speed with Adaptive cruise activated. This incident occurred while passing a tractor trailer truck. The truck was in the center lane and I was passing on the far left lane. As I started to pass the truck, the brake activated when within 10-20 feet of the truck for a moment then returned to previously set speed (75 MPH). This happened so quickly and unexpectedly, I did not notice any warning indicators on the dash display. Fortunately there were no vehicles closely behind me so there was little risk of an accident this time! Due to this incident, I have not used adaptive cruise since nor have I taken the vehicle to a dealer.

- Ponte Vedra, FL, USA

problem #6

May 072021

Expedition

  • 45,000 miles
The power running board on the passenger side is malfunctioning. Twice it has opened and then started shutting with the door open and my child's good on it, almost closing with their foot in it. I have taken it to the dealer but they could not replicate the issue. I am taking it in again next week. The vehicle was not turned on and was in park.

- Superior, WI, USA

problem #5

Dec 292020

Expedition

  • 3,000 miles
While the vehicle is stationary, I am standing at the back with the liftgate open and the liftgate starts to close.

- Duncanville, TX, USA

problem #4

Oct 012020

Expedition

  • 3,622 miles
The vehicle shakes/vibrates when driving over 65mph, gets worse the faster you go. Seems worse in the middle of the vehicle. Took it to Ford dealer we purchased from and they couldn't find an issue, just said its something with the tires or rims. Took it to local Ford dealer and same thing, said it was rims or tires giving vibration. Brand new vehicle!! should be a smooth ride, and dealer has no idea why it does this, and has no solutions other than good luck. Started last summer, after the vehicle was towed. Dealers didn't notice any damage or anything notable underneath the vehicle.

- Leesburg, VA, USA

problem #3

Jan 082021

Expedition

  • 8,207 miles
2020 Expedition. Caught on fire spontaneously and burned down

- Pearlington, MS, USA

problem #2

Sep 122020

Expedition

  • 720 miles
Back up camera stopped giving any warning and distance to objects. If not aware of this it could cause the car to strike and object or another vehicle.

- White, GA, USA

problem #1

Aug 232020

Expedition

  • 2,300 miles
While driving on a clear day on the interstate (no other cars around me) the rear portion of the vista panoramic sunroof exploded, sending glass everywhere.

- Lafayette, LA, USA