10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
10,614 miles

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« Read the previous 20 complaints

problem #27

Feb 222024

Expedition

  • miles
When driving down the road and it does not matter what speed I am going, is when this issue is happening to most. I will be driving and out of the blue the tachometer will just drop to zero (0) and I lose all power and the vehicle starts shaking vigorously back and forth until it decides what gear the transmission wants to be in. It is doing this every single day, and it almost made me wrecked the other day. I do not even have 70,000 miles and it will be three years old in April 2024. I have called Ford and reported the issue as well. I have researched the issues, and many other Expeditions are having the same issue years 2020-2022. I am asking for Ford to take a serious look at all the car crashes from this exact issue. I do know the F150 are recalled with the exact transmission that is in the Expeditions. The transmission on Thursday 2-22-24 after driving and parked, put the car in drive then it did not want to get out of parked and do into drive or reverse.

- Grandy, NC, USA

problem #26

Jan 142024

Expedition

  • miles
I keep getting a hard transmission shift around 8th gear when cresting a hill and letting off the gas. Ford can-??t replicate the issue because it-??s intermittent.

- Lititz, PA, USA

problem #25

Sep 042023

Expedition

  • miles
My car has stopped accelerating in the middle of a highway going 75 and wrench light pops up. Ford is looking into it but apparently it needs to be recalled. I hope they extend my warranty. This is so scary. My kids and I almost suffered an accident as our car stopped in the middle of passing on the freeway

- Hempstead, TX, USA

problem #24

Sep 202023

Expedition

  • miles
I own the 2020 Expedition. We were traveling on Interstate 287 yesterday. I was in the right lane and was stuck behind a slow moving semi-truck. I put on my blinker and waited for an opening in traffic to move into the middle lane. When an opening presented itself, I pressed down on the gas pedal to accelerate into traffic. While the truck should have down shifted and accelerated, instead the powertrain completely disengaged; a total loss of power. The RPM jumped way up to redline, over revving, but the truck was slowing down. I took my foot of the gas pedal and as the RPM came back down, the transmission slammed back into engagement with a loud audible clunk that jolted the whole vehicle. At this point, I was finally able to accelerate. While this was all happening, I had just moved into the middle lane of traffic, which was bearing down on us. All the vehicles behind us were slamming their brakes and honking their horns. I thought for sure we were going to die. Thank God it wasn-??t an 80,000 lbs Peterbilt bearing down on us, or we would be dead, by the grace of God we-??re not. Upon returning home I went onto the Ford truck owners website I belonged to. I came to learn this is a known issue with Ford-??s 10-speed transmission that Ford has failed to address. That there are pending lawsuits and that the NHTSA is aware of the issue. One of the member suggested that I file a complaint with the NHTSA, that was my impetus for writing you today. This is a dangerous condition that Ford needs to remedy.

- Sugar Tree, TN, USA

problem #23

Aug 152023

Expedition 6-cyl

  • Automatic transmission
  • 43,000 miles
The contact owns a 2021 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the side of the roadway, and after restarting the vehicle, the vehicle returned to normal functionality. The contact stated that the failure had since become a persistent failure. No warning lights were illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 43,000.

- Richardson, TX, USA

problem #22

Sep 012022

Expedition

  • miles
After owning the car a year and about 15,000 miles I started having transmission rough shifting and lurching motions when shifting - violent lurching. I took it in to the dealership and they reset the adaptive learning component for the transmission. Nothing changed. Brought it in again and drove with technician and was able to reproduce issue. They replaced the transmission and the problems continued and actually increased with losing all acceleration on the freeway (floppy pedal) and then completely losing 10th gear when trying to pass another car. Luckily I was able to pull over and I did not cause an accident. It also threw a code/warning light at that time. I took it back to the dealership. They assessed and reset adaptive driving module. It then lost accelleration and wouldn't engage 10th and started smoking. Took it back to dealership and they claimed all that was due to over full transmission fluid. Original problems of rough shifting, lurching, clunking still existed. I filed a report with Ford and got a case number with the concern department. This resulted in the rear end of the car being replaced"?" Car still has transmission issues, with all the above mentioned issues, and now delayed acceleration in the lower gears. Enough is enough fighting about fixing it for a year, it has been in for repairs 7 times, and over 49 days of rental cars. The vehicle does not cause warning lights at any point with the rough shifting, lurching, or lack of acceleration. All have been experienced at various times by the dealership. No solution to date.

- Rocklin, CA, USA

problem #21

Aug 162023

Expedition

  • miles
I-??ve been having issues from day one with shifting gears, the vehicle makes a loud -??thunking-?? noise and practically stops my vehicle in the middle of the road

- Canton, TX, USA

problem #20

Aug 122023

Expedition

  • miles
Transmission is slipping and hard shifting or fails to shift. I noticed it at hot temperatures but does it now constantly. Airbag is starting to come out of the perforation below the Ford symbol on the horn. I'm concerned it will deploy while driving and cause a traffic accident/injury/death.

- Mansfield, TX, USA

problem #19

Jul 272023

Expedition

  • miles
The 10R80 transmission, even after rebuilt by the dealership continues to shift in unexpected ways (hard shifts, not picking the right gear, hesitation under acceleration). It doesn't happen all the time, and isn't reproduceable at will. When the problem occurs, it is very noticeable. The vehicle will hesitate and not accelerate when pushing on the gas pedal, and then all of a sudden jump forward unexpectedly. The dealership has examined it after the transmission was rebuilt, and states that it is operating normally, but we were unable to duplicate the problem at that time. The next day, it happened again while driving on the highway when merging into traffic. Pressed on the gas pedal, but the car did not accelerate as expected (long hesitation), and then the transmission decided to change gears, and experienced hard shifts to the point the whole car jerks abruptly (this was NOT because of extreme pressing of the gas pedal). Just normal pressure on the gas pedal, and it will randomly decide how it will shift.

- Muncie, IN, USA

problem #18

Jun 012022

Expedition

  • 0 miles
The contact owns a 2021 Ford Expedition. The contact stated while driving 80 MPH, the vehicle began to shake forcefully. The contact stated that the check engine warning light was illuminated before the vehicle stalled. The contact was able to park on the side of the roadway, restart the vehicle, and continued driving. The contact took the vehicle to the local dealer who was unable to duplicate the failure. The contact continued to experience the failure within 24 hours. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the fuel injectors to be replaced. The vehicle was repaired but experienced the failure a third time. The contact stated the catalytic converter, and the transmission warning lights were illuminated. The contact took the vehicle a third time to the local dealer, diagnosed, and it was determined that the catalytic converter and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.

- Alpharetta, GA, USA

problem #17

May 272023

Expedition

  • miles
10-Speed transmission frequently shifts hard, and sometimes misses a shift entirely resulting in no power for a few seconds while the transmission tries to "find" the right gear. This has occurred in busy intersections which obviously presents a major safety risk. Awkward shifting started about 2 months ago, complete loss of power has occurred 3 times in that time period. Vehicle is currently sitting in a Ford dealership service department awaiting diagnoses and repair since 5/29/23.

- Conroe, TX, USA

problem #16

Apr 292023

Expedition 6-cyl

  • miles
Severe transmission slippage/failure at all speeds. Gear disengages randomly during acceleration. No Ford dealer wants to take the responsibility to repair or fix it. Per the dealers, the computer doesn-??t log the occurrences. Hard to believe that and hard to believe there is a major class action lawsuit in CA regarding this.

- Birmingham , AL, USA

problem #15

Feb 162022

Expedition

  • 4,000 miles
The contact owns a 2021 Ford Expedition. The contact stated while driving 25 MPH, the vehicle lost motive power with a messaging to restart the vehicle being displayed. The contact restarted the vehicle and the vehicle started operating normally. The vehicle was taken to the dealer and the dealer stated that no failure was found. On another occasion, the contact contacted the dealer and the dealer stated that the failure was a known issue however, there was no recall for the failure. The manufacturer was contacted, and the manufacturer stated that the vehicle needed to be diagnosed. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 4,000.

- Brooklyn, NY, USA

problem #14

Oct 012021

Expedition

  • miles
Daily the automatic transmission will erratically and forcefully downshift at highway speed. When changing Driving Modes the transmission display on the dash has numbers disappear and the transmission downshifts with great force which has lead to injuries. After sitting for more than a few hours the transmission will not go into reverse at first but will then violently shift into reverse after several minutes. These issues began not long after we purchased this vehicle new. The service manager at the dealership the vehicle was purchased from when I told him about these problems told me that I don-??t understand how a 10 speed transmission works. Sometimes the driver-??s seatbelt will not buckle.

- Fortson, GA, USA

problem #13

Jan 252023

Expedition

  • miles
I purchased this 2021 Ford Expedition brand new from Ford of Kirkland in WA and discover there's a hard shift or pause when downshifting especially on an uphill. Often time it made a loud metal snapping sound from under the hood when that happened. I was driving on the freeway one afternoon the vehicle jolted and paused and doesn't engage for about 2-3 seconds causing the vehicle behind me to honk. It finally re-engaged after making the loud metal snapping sound. This vehicle had been in service 3 times for the same complaints but still not fixed and discovered that other people with the same Ford vehicle had the same complaints as

- Redmond, WA, USA

problem #12

Jan 252023

Expedition

  • miles
We just purchased this vehicle and started to notice a hard down shift when slowing down from 6th gear. I drove it Saturday January 21st and when I shifted the vehicle into reverse to back into a parking space it threw the transmission into a fault and had no reverse. Still drove forward. Took the vehicle in for service on 1/25/23. They ordered parts to fix the harsh shift. No comment on the reverse issue. Picked up vehicle evening of 1/25/23. Drove from dealership to gas station close to home, about 15 miles. Shut vehicle off to fuel. When I restarted the vehicle it kept pushing forward against trans pawl and then rolling back repeatedly. After it did this 10 times or so I put the vehicle in Nuetral and it proceeded to drive forward for 20-30 feet uphill. After 20-30 feet of driving forward the wrench light turned on and the vehicle stopped driving forward and rolled backwards down the hill as it should have. After this the vehicle had forward gears but no reverse gears. Wrench light and CEL light both illuminated when driving home from gas station. Will have dealership tow back 1/26/23 due to safety issue of vehicle driving forward while not in gear.

- Newhall, IA, USA

problem #11

Jan 012023

Expedition

  • miles
Front differential failed. I was driving to the mountains and when I reached snow level it was about 38 degrees F and I slowed to less than 20 mph and switched to 4A. Within a few moments I heard and felt a grinding sound from the front. I have used 4WD several times over the year or so I've had the vehicle and have never heard this noise before. I thought it was the hubs not engaging completely and so I switched it back to 2wd and while the noise was less it continued. I switched back to 4wd and I confirmed that 4wd was working but the noise persisted. I bought this vehicle specfically for its 4wd and my family's life depends on it working when we are up in the Sierras where it snows 2-3 inches per hour. When we returned I immediately took the vehicle to the dealer who informed me that it was the front differential that failed and parts are on back order. I am still waiting two weeks later. They said this is not common but why are parts on back order if it is not so common?

- Salinas, CA, USA

problem #10

Apr 262022

Expedition

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" The transmission slams down into gear from 9th to 8th gear. It also slams in stop and go traffic from 4-5, 5-6. It is available for inspection. How was your safety or the safety of others put at risk? The transmission jerks hard enough to move you in your seat and could cause accidental breaking or acceleration. In stop and go traffic it could cause you to rear-end someone because it lags shifting. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been back to the dealer 4 times for this issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No, there are not warning messages. It has done this since 17,000 miles.

- Arnoldsville, GA, USA

problem #9

Nov 032022

Expedition

  • miles
The contact owns a 2021 Ford Expedition. The contact stated that as his wife had attempted to park the vehicle, she placed the gear shifter into park(P) and let her foot off the brake pedal. Once she released her foot off the brake, the vehicle abruptly accelerated forward and hit a storage shed. The contact depressed the brake pedal multiple times during the failure but the brakes failed to engage. No warning lights appeared on the instrument panel during the failure. The air bags did not deploy upon impact. The police were not called and no medical assistance was needed. The storage shed was destroyed as a result of the impact. The contact called the dealer and made an appointment for a diagnostic. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

- Bluff City, TN, USA

problem #8

Sep 132022

Expedition 6-cyl

  • 13,722 miles
The contact owns a 2021 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle briefly lost motive power with several unknown warning lights illuminated. The vehicle was able to accelerate shortly after losing motive power. Additionally, the transmission experienced rough shifting into the intended gear. The vehicle was taken to the dealer, where it was diagnosed with transmission valve body failure and the transmission valve body was replaced. The failure recurred while the contact-??s wife was driving with the vehicle jerking. The vehicle was taken back to the dealer, and the dealer reset the transmission. The manufacturer was not made aware of the failure. The failure mileage was 13,722. The contact has stated that the vehicle's issues has caused multiple occurrences that could have resulted in an accident.

- Weston, FL, USA

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