10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
19,762 miles

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« Read the previous 20 complaints

problem #38

May 042000

(reported on)

Explorer

  • Automatic transmission
  • miles
The transmissions computer ruined the torque converter and several other components.

- Detroit, MI, USA

problem #37

Feb 012000

Explorer 4WD

  • Automatic transmission
  • miles
The broken interior door handle may have been broken for a long time but, because of the child safety lock feature being activated it wasn't noticed until the child safety lock was deactiveted only to find that the door handle would not open the door. Upon disassembly, I found the plastic cam that unlocks the latch of the door to be cracked off rendering the handle useless. As for the transmission, the premature and expensive failure should become a recall item for Ford as I have found that many owners of this type vehicle are experiencing problems of great financial consequence and possible tragic health consequence.. I'd say a disporportionate number of Explorer owners are encountering similar transmission failures. The life threatening condition of a bad transimission could have led to a lock-up or unexpected rapid deceleration at highway speeds which could have rolled the truck. Internal components were badly scarred and irrepairebly damaged. Initial symptons were hesitation on accelleration at shift points Ford issued several service bulletins to address these symptoms but never recalled the defective product.

- Hinckley, OH, USA

problem #36

May 042000

(reported on)

Explorer

  • Automatic transmission
  • miles
The transmissions computer ruined the torque converter and several other components.

- Detroit, MI, USA

problem #35

Mar 142000

Explorer 4WD

  • Automatic transmission
  • miles
My vehicle was in need of multiple transmission parts under 40,000miles, is this common for this vehicle?

- Mechanicsburg, PA, USA

problem #34

Jan 152000

Explorer 4WD

  • Automatic transmission
  • miles
Vehicle experienced problem with transmisson. After shifting into four- wheel drive. Transmission lost low gears. Dealer and manufacturer notified. Common problem.

- Harrells, NC, USA

problem #33

Jun 011998

Explorer

  • Automatic transmission
  • miles
Noticed gas was being splattered on the wheel wells, and on the back of the car. Called Ford, and was not able to help. While driving on local street stopped in the middle of traffic. Could not get the vehicle out of neutral. Vehicle was towed home.

- Detroit, MI, USA

problem #32

Feb 131997

Explorer

  • miles
Problem started at 23115 miles. While going at 25 or 60 mph vehicle will drop out of gear. This may happen while trying to change lanes, vehicle will just drop out of gear. Consumer feels this is very unsafe, especially with children aboard. Also, when changing lanes there is just no control.

- Lake Forest Park, WA, USA

problem #31

Jan 212000

Explorer 4WD

  • miles
O/D and check engine light went on and the truck would not shift from first to second gear

- Murray, UT, USA

problem #30

Nov 301999

Explorer 4WD

  • miles
No summary

- Danville, VA, USA

problem #29

Sep 011999

Explorer 4WD

  • Automatic transmission
  • miles
While driving on the highway transmission went out, and the vehicle was not able to accelerate. Dealer has seen vehicle.

- Cleveland, OH, USA

problem #28

Sep 171999

Explorer 4WD

  • Automatic transmission
  • miles
While driving on the highwayvehicle was going up a hill when it started to lose power and suddenly cut off due to a broken transmission part.

- Cleveland, OH, USA

problem #27

Sep 291999

Explorer 4WD

  • Automatic transmission
  • miles
Replaced overdrive assembly. Mjs

- Stow, MA, USA

problem #26

Sep 291999

Explorer 4WD

  • Automatic transmission
  • miles
Replaced overdrive assembly. Mjs

- Stow, MA, USA

problem #25

Sep 291999

Explorer 4WD

  • Automatic transmission
  • miles
Replaced overdrive assembly. Mjs

- Stow, MA, USA

problem #24

Oct 131999

Explorer

  • Automatic transmission
  • miles
While driving vehicle at approximately 20-25mph, forward drum broke on the transmission. Vehicle kept trying to downshift on its own. Vehicle would work fine in reverse, but not in forward. Had vehicle towed to dealer to correct problem.

- Tampa, FL, USA

problem #23

Sep 081999

Explorer

  • miles
3rd transmission in 35K miles, Ford won't warranty. Transmissions fail at highway speed and has nearly caused 3 accidents.

- Turlock, CA, USA

problem #22

Apr 271999

Explorer 4WD

  • miles
On 4-27-99 the truck was brought to the dealership because I felt the transmission was not shifting properly. After driving it, the mechanic said that the transmission was "burnt".it was then rebuilt by dealer. 2-3 weeks later returned because too much delay when put into reverse. Fixed. Mid July 99 odometer stopped turning. 8-12-99 was told did not have 4WD. Dealer said nothing to do with trans overhaul and part was $500 + install. My feeling is that these things are all related, and should not be going bad this early in life of truck. Ford says too bad.

- Marlton, NJ, USA

problem #21

Jul 281999

Explorer

  • Automatic transmission
  • miles
Transmission is slipping.consumer contacted dealer.

- Detroit, MI, USA

problem #20

Jun 041999

Explorer

  • miles
While backing out vehicle started to roll. Shifted into drive, but vehicle kept rolling. Shifted into park & vehicle still failed to stop. Had to use the emergency brakes. After several attempts, it finally stopped. Dealer is having vehicle towed to be checked by the mechanic.

- Somerset, NJ, USA

problem #19

Jun 041999

Explorer

  • Automatic transmission
  • miles
Speed control failed to disengage when braking or using off button, throttle cable hung up shifted to neutral, but transmission shifted between neutral and reverse and destroyed transmission.

- Atlanta, GA, USA

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