10.0

really awful
Crashes / Fires:
27 / 0
Injuries / Deaths:
73 / 14
Average Mileage:
655 miles

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« Read the previous 20 complaints

problem #356

Apr 042001

(reported on)

Explorer

  • miles
From all documentation the consumer received from Firestone and the acceptance of the tires by the Ford dealer the consumer was assured that the tires were included in recall 00T-005, after submitting all reimbursement forms the consumer was sent a letter stating that the type of tire indicated on the refund request for was not part of the recall (Firestone Wilderness AT). Nlm

- Haleyville, AL, USA

problem #355

Mar 192001

(reported on)

Explorer

  • miles
Two Firestone tires had belt separation, the consumer had all four tires replaced, one of the replacement tires experienced belt separation, the consumer requested reimbursement but the claim was denied because the tires were purchased prior to August 9, 2000 on a non pro-rated basis (Firestone Wilderness AT). Nlm

- La Grange, KY, USA

problem #354

Feb 222001

(reported on)

Explorer

  • miles
The consumer submitted a claim for reimbursement of faulty Firestone Wilderness AT tires, the tires were clear the recalled tire bearing vdhl in the dot serial number, the manufacturer denied reimbursemtn stating the the tires were not included in recall 00T-005. Nlm

- Harleysvil, PA, USA

problem #353

Feb 222001

(reported on)

Explorer

  • miles
The consumers Firestone wilderness atm tires were determined to be defective by the dealer, the dealer had no tires available to replace the defective ones so the consumer purchased tires from another tire center, the consumer returned the defective tires to Firestone then was told that his tires were not a matched set and that only two were elegible to be returned, the consumer request reimbursement for faulty tires. Nlm

- Excelsior, MN, USA

problem #352

Jul 012000

Explorer

  • miles
Two of the vehicle tires had missing rubber from the treads, the consumer replaced all four tire and request rembursement (Firestone ATX P235/75R15). Nlm

- Manassas, VA, USA

problem #351

Feb 142001

Explorer

  • miles
Firestone Wilderness AT tires (P235/75R15) dot vnhl, experienced thumping noises at speeds over 40mph, inspected tires and found cracking, treads were beginning stages of separation on all 4 tires, consumer went to Firestone dealer who refused to look at tires, consumer is requesting reimbursement.

- West Palm Beach, FL, USA

problem #350

Aug 142000

Explorer

  • Automatic transmission
  • miles
Faulty tires cause humming noise while driving, tread wear and vibrations, the consumer replaced all four tires and request reimbursement (Firestone P235/75R22L all terrain sbr OWL tires, vnhl 1py - 017 D22 7477). Nlm

- Warminster, PA, USA

problem #349

Mar 052001

Explorer 4WD

  • miles
With 7/32" tread depth remaining, tire tread began to separate from the body of the tire. I kept the tire for your examination should you desire. (dot number: W2hl tiresize: P235/75R15)

- Phoenix, AZ, USA

problem #348

Dec 111999

Explorer

  • miles
Consumer replaced the faulty Firestone tires (P235/75R15) prior to recall 00T005, Firestone is denying reimbursement due to replacement tires being purchased 20 days prior to recall start date.

- Parma Heights, OH, USA

problem #347

Apr 141999

Explorer

  • miles
Firestone tires (P255 70 R15) experienced cupping which was causing a thumping noise, dealer inspected tires and stated tires were safe, however consumer later noticed excessive wear on edges of tires and exposed steel belts so he had them replaced, consumer is requesting some reimbursement since Firestone is denying the request due to tires being purchased prior to January 2000.

- Bayport, NY, USA

problem #346

Jan 222001

(reported on)

Explorer

  • miles
The consumers tires were showing signs of tread separation therefore they were replaced, the consumer requested reinbursement but was denied because the replacement tire were purchased from a competitor prior to August 9, 2000. Nlm

- Garner, NC, USA

problem #345

May 012000

Explorer 4WD

  • Automatic transmission
  • miles
While driving the tread of the tire separated from the carcass damaging the left rear quarter panel (Firestone Wilderness AT P235-75-R15 dotvnhl1py346). Nlm

- Galva, IL, USA

problem #344

Aug 082000

Explorer

  • miles
Inspection revealed that all Firestone Wilderness AT P23475R15 tires have cracks around tread line, dot # W2hl, dealership will not replaced free of charge because tires not involved in recall (oot-005).

- Whiting, NJ, USA

problem #343

Nov 011997

Explorer 4WD

  • Automatic transmission
  • miles
PE00 020 ; consumer was traveling about 70mph on highway. Was able to pull over to shoulder, and noticed that right reaer tire separated from vehicle. Firestone, radial ATX, P23575R15 dealership aware of problem. Dot V2hl1pm296, vehicle sustained damage.

- Colville, WA, USA

problem #342

May 012000

Explorer

  • miles
Two Firestone Wilderness AT P23575R15 tires went bad and were replaced at owner's expense prior to recall 00T-005, Firestone was denied reimbursement.

- Union, NJ, USA

problem #341

May 132000

Explorer

  • miles
Firestone Wilderness AT tires replaced 5/13/00 because of consistently uneven wear and constant rough ride, consumer seeking reimbursement under recall (oot-005), and is having trouble obtaining refund.

- Springfiel, VA, USA

problem #340

Oct 122000

Explorer

  • miles
Consumer waiting for reimbursment under recall (oot-005), all Firestone Wilderness AT tires P23575R15 replaced.

- Haleyville, AL, USA

problem #339

Jan 192001

Explorer

  • miles
Firestone Wilderness AT tire (P235/75R15) failed, consumer noticed a chunk of tread missing, steel webbing visible, slight raised effect in tire, and the beginning of tread separation, consumer replaced all tires.

- Sarasota, FL, USA

problem #338

Dec 011999

Explorer

  • miles
While driving the tire tread split resulting in a blowout, during a tire rotation and balance the tire dealer stated the tread was splitting on another tire, consumers tire were not included in recall 00T-005 because they did not have the correct dot code (Firestone wilderness, tires had 35K miles). Nlm

- Memphis, TN, USA

problem #337

Feb 112001

Explorer 4WD

  • Automatic transmission
  • miles
Original manufacturing equipment, tire size P23575R15 dot W2hl. While driving 50 mph, tread on left rear tire separated and blewout, causing damage to the left quarter panel and running board, consumer replaced all tires and is requesting reimbursement.

- Mattoon, IL, USA

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