10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
40,884 miles

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« Read the previous 20 complaints

problem #9

Nov 012001

Explorer

  • miles
While driving the mechanism that holds the driver's seat back broke. Took to the dealer and the seat was fixed. After a few days later it broke again, this time not only the mechanism, but the plastic side cover and the seat cover were damaged. Consumer stated there may be a design deficiency of the mechanism or a manufacturer deficiency of the entire seat.

- Carolina, PR, USA

problem #8

Jun 242002

Explorer 4WD

  • Automatic transmission
  • miles
While driving 65 mph, driver's seatback rest collapsed completely backward. Dealer notifed and notice that bolt was shearing off. Consumer adds seat bolts snapped in half causing seat back to collapse and drivers hands went off the steering wheel and foot hit the gas pedal causing vehicle to be out of control.

- Warren, MI, USA

problem #7

Mar 252002

Explorer

  • Automatic transmission
  • miles
While driving driver's seat fell back. Dealer determined it broke at seat bottom.

- Flanders, NJ, USA

problem #6

Jan 312002

Explorer

  • miles
While backing out of a driveway at approximately 5 mph a bolt in drivers seat unexpectedly broke and caused seatback to fall into second row of seats. As a result, driver's foot hit accelerator pedal, increasing speed of vehicle, and lost control. Vehicle traveled an estimated distance of 50-60 feet before crashing into a tree. Driver received minor head and shoulder injuries. Vehicle has not been examined by the dealership. Please provide any additional information / documentation. Note: Part is available for inspection.

- Moreno Valley, CA, USA

problem #5

May 042000

Explorer

  • miles
Driver seat moved back and forward. Also, reclined without prior warning.consumer lost control of vehicle when this happened.

- Plumer, OH, USA

problem #4

Sep 251999

(reported on)

Explorer 4WD

  • miles
Receive a static shock upon steppimg out of vehicle and touching door to close it. Ford has a special service message #03373 which confirms this but states this is a normal condition. I owned a 1992 Ford Explorer and never had this happen. In addition, no one spends $28,000 for a vehicle and receives a static discharge and finds that acceptable. Problem #2 is the windshield wipers come on by themself periodically.

- Remond, WA, USA

problem #3

Jul 311999

Explorer

  • miles
Arm rest in the back of the truck is in the way of where the child seat is the best place to go.dealer was contacted and stated that they make no other seats.

- Boerne, TX, USA

problem #2

Aug 031999

Explorer

  • miles
When lifting the latch on the seat, the latch spring flipped off, and the passenger's side seat broke. Seat rocks forward and backward on the rails, and the back of the seat goes up and down.

- Bethesda, MD, USA

problem #1

Feb 211999

Explorer

  • Manual transmission
  • miles
Front seat hinge made of 3 steel slotted plates, the middle plate slides w/movement of seat. With seatback in an upright position all three slots line up, allowing child to easily insert finger through hole. Upon moving seatback forward, middle plate slid, amputating childs index finger.

- Metairie, LA, USA