10.0
really awful- Crashes / Fires:
- 10 / 8
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 58,701 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Had received recall notic E 99V062001 in the mail. Contacted dealer. Took vehicle in. Mechanic disconnected cruise control & was driver charged. Dealership will not rerepair cruise control without owner paying for it.
- Kernersville, NC, USA
Received recall notices 99V062000 & 99V062001. Recall affected 2 vehicles in possession. Contacted dealer. Was informed parts for speed control would not be available until July. Owner not satisfied.
- Freeland, MI, USA
Had received recall notices 99V062001 & 99V062000 in mail & notified dealer. Recall involved 2 vehicles. Had been informed that parts for speed control were not available. Was informed will be available in July. Owner not satisfied.
- Freeland, MI, USA
Dealer disconnected speed control, and driver can't tell how fast he is traveling..et.
- Knoxsville, TN, USA
I purchased this 99 Explorer in February and already it has been in the shop several times for different defects including on the first day I bought the truck and took in home with 6 miles on it the transmission began slipping and eventually went out on the truck. Since it was a Saturday that this happened the truck sat till Monday when the dealer had it towed back (I did notice transmission fluid on the ground).the dealer said this problem was due to a connector on the transmission fluid line not being sealed or tightened. I asked if there was damage to the transmission which they said it wouldn't be but this leads me to my next problem. The truck does not accelerate through the gears properly but Ford says there is nothing wrong with after looking at it again. Next it was in for the speed control cable which they sent a letter to me for but did not have the cable in stock and were suppose to disable the speed control until one came in. They did not disable it which was very hazardous safety wise. Next the truck has been in because one of the speakers was blown and in fact after getting that one replaced the others sound just as bad as the blown one and the radio has never been turned past halfway. My latest problem is that my windshield wipers will come on sporactically at any time and stay on for about 30 seconds and I cannot turn them off seeing as I didn't turn them on. This happens about every 45 minutes to an hour. I have not been to the dealer about this because one I am very unhappy about the vehicle and am tired of finding another means for transportation while they fix my truck. I even asked for another truck but was told that there shouldn't be moe problems with the truck, this was after the transmission went on the first day I bought it.
- Mt. Prospect, IL, USA
Recall 99V062; dealer deactivated cruise control due to recall. While driving at highway speeds vehicle accelerated unexpectedly to maximum speed (120 mph). Regular or emergency brakes only slowed vehicle to 100 mph. Vehicle finally stopped, two miles away, when shifted to neutral and ignition turned off. Cruise control had not been deactivated as dealer claimed they had.
- Phildelphia, PA, USA
Consumer has had a recall letter since March of 1999 for the speed control. Manufacturer recall 99S09/NHTSA: Recall 99V062001. The dealer has not complied with the letter yet.
- Cumberland, KY, USA
There are already 4-5 things wrong with this brand new vehicle. I had to have the cd replaced, the driver's side was making noise due to lack of lubrication, the cruise control was recalled, and the part has still not come in as promised, the window seal keep coming off, the heating system is too hot at low setting and too cold at low setting.
- Vancouver, WA, USA
Cruise control recalled unable to have repairs made due to dealer problem. Nlm (recall99S09)
- Highland L, NJ, USA
This is a brand new vehicle which has already experienced 3 significant defects. It has been out of service 3 out of 10 days. No defect listed in summary.
- Leesburg, VA, USA
Accelerator sticks. Also, went out of cruise control and vehicle did not slow down, just kept going. Throttle replaced two times. Dealer cannot remedy problem. Problem still exists. Provide further information.
- Appleton, WI, USA
- Freeland, MI, USA