10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 43,252 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The overdrive light in my 1999 Ford Explorer (105,000 miles) began flashing today & the transmission is not shifting properly.
- Hackettstown, NJ, USA
While backing up on level ground, after hearing a loud bang, my Explorer lost reverse. Contacting a reputable transmission shop, they told me mine will be the 10th Explorer trans they will be rebuilding this week. They also say to never tow with this vehicle.
- Stayton, OR, USA
I purchased my 1999 Ford Explorer in may of 2004 and within a month, I began experiencing problems with my transmission. More specifically, the vehicle would loose power while driving, the transmission could be heard shifting and also shifting movement was felt while driving. I took the vehicle back to rio valley in espanola, New Mexico where I paid cash ($8700) and was told that I did not purchase the warranty and my vehicle needed a new transmission and it would cost me $3200 to have it repaired. I complained and was told that my gasket was sealed with a sealant that went in to my gaskets and damaged my solenoid. I has just taken it for a transmission oil change and thought well that could be, however, after talking to the owner of hindi's oil stop, I felt certain that this was not the cause. Rio valley Ford did clean out the transmission a couple of times and charged me $340 and I was told that this was basically going to have a band-aid effect and I would ultimately need to get my transmission fixed. It was getting me around for awhile but lately the same shifting noises and feelings I had heard and felt are recurring. My overdrive light also goes of and on continuously sometimes while I am driving the vehicle.
- Espanola, NM, USA
I have a 1999 Ford Explorer and the reverse went out in it. The rest of the other gears work. It will cost $1500 to fix thru a transmission dealer. I contacted a recently retired Ford mechanic who works out of his garage now. He told me this reverse is a part in the transmission that can be replaced without a total rebuild. He said last month when he left the dealer, the part was on back order from Ford for 3 weeks due the extent of it being a serious problem in the 99-00 Ford Explorer. I contacted Ford customer service and they wont fix it because it is not on a recall list right now. Can you please check into this and let me know how I go about getting this fixed through Ford? thank you.
- Chesterton, IN, USA
While driving at 65 mph, the driver heard a loud noise coming from the front. The driver stepped on the accelerator pedal, but the vehicle failed to accelerate. The driver was able to maintain control of the vehicle and drove it to the dealer for inspection. The mechanic informed the driver that the transmission needed to be replaced.
- Los Angeles, CA, USA
Nar 06/19/2003. After following the owners manual guidelines in transporting trailers on Ford vehicles. The consumer towed the trailer, and the vehicle slipped into neutral. The consumers was unable to restart the vehicle. The vehicle was towed and the mechanic determined the transmission had burned out because the vehicle was in overdrive.
- Bronxville, NY, USA
The transmission in my 1999 Ford Explorer XLS failed completely while driving. The transmission had been slipping intermittently for a couple of weeks when shifting from first into second gear. I took it to the dealer for service and repair. The dealer flushed the transmission and said to drive it for a couple of days. The flushing did not work and three days later the transmission failed. This is the second time the transmission has failed in this vehicle. The first transmission was replaced under warranty but the dealership will not pay for the replacement of this transmission because it is over the mileage limit of the warranty by 4000 miles.
- Columbus, OH, USA
Vehicle shut off without warning. While attempting to merge into traffic, the vehicle made a grinding noise and did not move. There was no warning lights indicating there was a problem.. the dealer informed the consumer the transmission had experienced an internal failure.
- Burlington , NJ, USA
The transmission went out at 50,000 miles.
- Shoreview, MN, USA
There is a problem with the car shifting (it is a automatic) between 2000 and 3000 RPM's. it seems to be getting stuck and revving hard. I was told the valve body gaskets need to be replaced. The car only has 45, 000 miles. I was told that Ford has discovered the fabric filter wasn't working and there is a new metal shield.
- Ballston Lake, NY, USA
Transmission is not acting like it is suppose to. Every timee consumer hit the brakes passenger side will make a real hard noise. Transmission has been fixed five times, and it is under warranty. But brake dealer stated that there was nothing wrong with it.
- Fort Worth, TX, USA
While driving vehicle will not go into overdrive. If consumer tries to go over 35mph vehicle will make a loud/disturbing noise. Dealer notified.
- Estill Spring, TN, USA
Transmission slipping during driving. Dealer aware, tbs issued Aug 1999, April 02 and Sept 1999.
- Hewitt, NJ, USA
Vehicle had 4 electrical system failures. The battery was replaced four times under warranty. Also when the vehicle is hot, the transmission does not shift positively from low to intermediate.
- Delray Beach, FL, USA
While driving in overdrive at 50 mph and going up an incline, vehicle vibrates erratically. Problem has not been remedied. O2 sensor failed and was replaced. Fuel pressure regulator failed and was replaced. Consumer stated that the dealer can not do anything to fix the problem, which seems to be a manufacturer defect.
- Yukon, PA, USA
After vehicle has been started gears will not release from park. Cause is unknown.
- Dallas, TX, USA
A/T slips from1st-2nd. At a stop and proceed to go transmission acts like its in neutral. Happens after car is driven @20M and engine is hot.
- Hampton, GA, USA
All wheel drive inoperative. Vehicle dangerous and very unstable at highway speeds. Problem is componded in poor weather conditions.
- Mesa, AZ, USA
Engine knocking replace and now the new engine is knocking truck is in the shop now. Ford said that there is no warranty on the replace engine. Ford knows that there is a problem with the engines in there Ford Explorer.
- Triangle, VA, USA
- Rochester, NY, USA