10.0

really awful
Crashes / Fires:
30 / 2
Injuries / Deaths:
43 / 0
Average Mileage:
7,590 miles

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« Read the previous 20 complaints

problem #72

Jun 102000

Explorer

  • miles
The SUV was totaled out, and my husband was injured!( dot number: Vd tire size: 235/75/R15 )

- Opelika, AL, USA

problem #71

Aug 252000

(reported on)

Explorer 4WD

  • miles
This relates to the Firestone tire recall. Before the Firestone tire recall was announced, I had my mother-in-law take her exployer in to the local dealer in jefferson city, Missouri because I noticed excessive wear on her front tires. The tread on the inner surfaces was worn completely down and you could notice a distinctive sound as you drove it down the highway, I call it the helicopter sound. The response she received was that all exployers do this and there was nothing that they could do about it. After the recall was anounced, she took it back to the dealer and in her words "the men in suits had her tires replacesd on the spot". that took care of the tire probem for now, but I believe that if all exployers tend to wear tires as the dealer indicated to her, then it could be a contributary cause of the premature tire failures that have been experience on Ford exployers.

- Tebbetts, MO, USA

problem #70

Aug 092000

Explorer

  • miles
Consumer replaced Firestone wilderness tires (oot-005 recall) with Michelin tires, consumer is requesting reimbursement.

- Santa Mari, CA, USA

problem #69

Aug 232000

(reported on)

Explorer

  • miles
The Firestone Wilderness AT tires experienced cracks, owner was refused recall replacement and replaced with other tires.

- Valdosta, GA, USA

problem #68

Aug 012000

Explorer

  • miles
Wilderness AT's cracking - I live in in Michigan!! : hi, I'm trying to get replacement tires, mine are cracking. On 8-19 I went to tommy's Firestone in novi, mi per the Firestone 800 number. They had tires, but would not replace, said I would have to pay $500-$600. Manager "tom" showed me how 2 on my tires are cracking all the way around. 8-20 I went to cm super tire (Firestone) in livonia, mi and was told "we don't do recalls on sundays" and they didn't have tires for free, I would have to pay. Last week I got on a "wait list" at a Ford dealer. Please call me, thanks!!!! 734-657-0913.( dot number: Vd"???" tire size: 235-75-15 )

- Livonia, MI, USA

problem #67

Aug 112000

Explorer 4WD

  • miles
While inspecting my vehicle to see if the tires were the ones being recalled (I.e looking to see if they had the vd code and were made in decataur), I noticed that my tires have cuts located equidistantly from the center. They range in size fro 1/4" to 1" long and are located on 3 of the 4 tires. I've sent pictures to your webmaster, however, he said to file a complaint using this form. While do not know if these cuts are related to the recall problem, I do feel that they represent a process or material problem with all of the Firestone tires. I have tried going through Ford and Firestone to get replacements, but they have not been very helpful. I'm currently in the process of getting new tires to ensure my safety. If you'd like additional information, please feel free to contact me. Denise welsh( dot number: )

- Sykesville, MD, USA

problem #66

Aug 232000

Explorer 4WD

  • miles
This is fouth flat tire since purchase. Always involved rear tires, even though tires have been rotated. This size should be recalled( dot number: Vncu tire size: P25570R16 )

- Bunker Hill, WV, USA

problem #65

Aug 292000

(reported on)

Explorer

  • miles
Totaled out

- Opelika, AL, USA

problem #64

Aug 292000

(reported on)

Explorer

  • miles
Tire failed while driving. Replaced with spare and returned to houston Firestone dealer. Dealer recognized that was a tread problem and tire was not fixable. Was replaced with general brand name tire. Am waiting on replacement of other 3 tires which to my knowledge have been recalled. Tire was rear left tire.( dot number: )

- Houston, TX, USA

problem #63

Aug 042000

Explorer 4WD

  • miles
We believe these tires contain the same defect as the Wilderness AT 15 inch tires. Our tire blew out on August 5, 2000 and we were subsequently told that the tire could not be fixed due to sidewall damage. We have contacted Ford and Firestone including pictures of the damaged area, . we tried to attach the email that we have sent to both Ford and Firestone but were unable to.( dot number: Vdcu 1px tire size: P25570R16 )

- Portland, OR, USA

problem #62

Aug 252000

(reported on)

Explorer 4WD

  • miles
Ford and Firestone refuse to replace 16 inch tires even though there is data showing similar tire failure as the 15 inch model. The NHTSA, and csa and other groups have recommended they be included to no avail. Please force a recall on these tires so that we may feel a greater sense of safety than currently felt.( dot number: Tire size: P25516R70 )

- Kansas City, MO, USA

problem #61

Apr 122000

Explorer 4WD

  • miles
Tire blew out on interstate, entire side. Was driving at normal speed in normal conditions. Caused operator to temporarily lose control. Tire pressure in all tires were normal and in excellent condition( dot number: Tire size: 15 )

- Indianapolis, IN, USA

problem #60

Aug 242000

(reported on)

Explorer

  • miles
Due to the large recall we had our tire inspected by a Firestone dealership in taylors, SC. The tires have serious cracks in the side walls, this was confirmed by the dealership however they state these tires were not in the recall and if we wanted them replaced we would have to pay a prorated amt. The vehicle has less than 20,000 miles there should not be any problems with the tires at this mileage, the recall needs to be expanded. We welcome anyone from the NHTSA to inspect the tires. The dealership was very helpful but said there hands were tied in this matter. The tire are the W2 series. We are relying on you to help in this matter because we do not feel it is our responsibility to pay for any part of this defect.( dot number: W2hl tire size: P235/75R15 )

- Greer, SC, USA

problem #59

Aug 242000

(reported on)

Explorer 4WD

  • miles
Tires on vehicle are Wilderness AT, they have 30 psi of air each. Right front tire is showing cracking at the crown of tire between tread and sidewall all the way around the tire. The right rear tire is showing some cracks just starting. The dot numbers do not start with vd, however it appears to me that this is the same problem as the Wilderness AT tires that do. I have serious concerns with these tires.( dot number: W2hl 368 tire size: P235/75R15 )

- Winchester, VA, USA

problem #58

Oct 071999

Explorer

  • miles
Vehicle rides unstable at speeds of 55mph or greater, particularly on the freeway. Vehicle aggresively tracks and sways. Vehicle also overeacts when sudden move to the right or left is necessittated to avoid obstruction in the road or a collision with another vehicle. Alignment has been inspected 3 times and ruled out as the cause of the problem. New eddie bauer model (with Wilderness AT 16" tires, ) and XLT model (with Wilderness AT 15" tires) Explorer were also test driven with the dealer (homer heller Ford) and found to have the same problem as the subject limited model. All have Wilderness AT tires stock from the factory. Recommend Firestone recall all Wilderness AT tires made at all factories and 16" tires as well as 15".( dot number: Vncu-1px tire size: (255/70R16 )

- La Mesa, CA, USA

problem #57

Aug 162000

Explorer

  • miles
When replacing these original tires due to much rougher than normal ride sears technician diagnosed the problem due to tire unraveling from the inside. Note: On the outside these tires appeared to the naked eye to look perfectly normal and intact from the outside.( dot number: Tire size: P25570R16 )

- Frankfort, KY, USA

problem #56

Mar 012000

Explorer 4WD

  • miles
When this tire went flat recently the mechanic said "I've never seen a tire failure like this. It's like it cut itself open from the inside". is it possible there are other tires in the current recall which may be unsafe ?( dot number: Vnhl tire size: 15 inch )

- Rowayton, CT, USA

problem #55

Jul 012000

Explorer

  • miles
The tire failed when driving on the freeway. No previous damage on the tire.( dot number: Tire size: P235/75R15 )

- Westlake, CA, USA

problem #54

Sep 061999

Explorer

  • miles
My daughter was driving the Explorer back to college when the right rear tire disintegrated causing the vehicle to roll twice. She was cut several places and bruised her left shoulder. The vehicle was totaled. The investigating officer put the cause of the accident to be the failure of the right rear Firestone tire.( dot number: Tire size: P235/75R15 )

- Midland, TX, USA

problem #53

Aug 182000

Explorer

  • miles
Right rear tire disintegrated while driving approximately 5:30 pm 08/18/2000 on South Florida's alligator alley, no injuries or car damage. Changed tire with spare and going to dealer to replace all tires now. Weather conditiions were overcast, speed was approximately 70 mph. Tires filled to 30 psi recommendation by Firestone/Ford( dot number: )

- Sunrise, FL, USA

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