10.0

really awful
Crashes / Fires:
16 / 0
Injuries / Deaths:
22 / 1
Average Mileage:
2,081 miles

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« Read the previous 20 complaints

problem #146

Feb 122001

(reported on)

Explorer

  • Automatic transmission
  • miles
Consumer requested reimbursement for recalled tires but still has not recieved refund (Firestone Wilderness AT P235/75R15). Nlm

- Hot Spring, AR, USA

problem #145

Feb 142001

Explorer

  • Automatic transmission
  • miles
Consumer could hear a noise on left front Firestone Wilderness AT tire P255/70R16, technician found tread separation and offered 4 new tires at 50% charge, however consumer had them replaced elsewhere with a different brand, dot# W2cu1px398.

- Hemet, CA, USA

problem #144

Feb 142001

Explorer

  • Automatic transmission
  • miles
Consumer heard noise from the left front tire, vehicle was taken to dealer and mechanic found tread separation, Firestone offered discount, however consumer replaced tires with a different brand, tire size P255/70R16, dot W2cu1px398.

- Hemet, CA, USA

problem #143

Mar 042000

Explorer

  • miles
A chunk of tread came off the tire exposing the steel cords on the front right wheel, consumer immediately replaced all four tires (Firestone P235/75R15), consumer requested reimbursement but was denied because the tires were purchased from a competitor prior to Apr 9, 2000. Nlm

- Albuquerqu, NM, USA

problem #142

Dec 192000

Explorer

  • miles
Vehicle puchased 10/27/99, after vehicle was taken to another dealership to check a noise, owner was informed that all four tires were included in recall 00T-005, tires have been replaced.

- Washington, DC, USA

problem #141

Jan 102001

(reported on)

Explorer

  • miles
Consumer believes the tire recall letter was poorly wriiten in giving consumer adequate directions on how to identify the defective tires, consumer looked twice for the letters "vdhl" but was unable to find them, it wasn't until tires rotation, five months later, that the consumer was informed that he indeed had the recalled tires. Nlm

- Boulder, CO, USA

problem #140

Jan 102001

(reported on)

Explorer

  • miles
Consumers vehicle was equipped with faulty Firestone Wilderness AT tires, the information on the website was incorrect in stating to look near the "F" in Firestone, the website never said to look on the inside of the tire therefor consumer continue to drive the vehicle, upon later inspection the consumer did have recalled tires dot code vdhl. Nlk

- Somerville, MA, USA

problem #139

Aug 082000

Explorer

  • miles
Consumer replaced Firestone Wilderness AT tires prior to recall 00T005, however the consumer received the recall letter and is now requesting reimbursement.

- Melbourne, FL, USA

problem #138

Dec 122000

(reported on)

Explorer

  • miles
Consumer replaced Firestone Wilderness AT tires due to recall, however is still waiting for reimbursement.

- North Yarmouth, ME, USA

problem #137

Sep 192000

Explorer

  • miles
Firestone Wilderness AT tires (P255/70R16) experienced cracking between the tread, the consumer is requesting reimbursement even though they are not included in the recall.

- Virginia Beach, VA, USA

problem #136

Dec 142000

(reported on)

Explorer

  • miles
Consumers tires are not included in recall 00T-005 although the tires are visibily coming apart and the treads are separating, consumer request that Firestone replace tires. Nlm

- Largo, FL, USA

problem #135

May 182000

Explorer

  • miles
Consumers Firestone tire failed 5 months prior to recall 00T-005 causing the vehicle to rollover 5-6 time, consumer sustained separated shoulder and left hip hematoma. Nlm

- Hollywood, FL, USA

problem #134

Aug 152000

Explorer

  • miles
The Firestone tires on this vehicle are included in recall 00T-005, however the consumer is still on a waiting list for replacement tires, one of the tires cracked and was replaced with the spare tire.

- Milwaukee, WI, USA

problem #133

Nov 202000

(reported on)

Explorer

  • miles
Consumer requested reimbursement for faulty tires but has not recieved refund to date, consumer has submitted all originals and required documentation but manufacturer says they dont have it (Firestone Wilderness AT). Nlm

- Powder Springs, GA, USA

problem #132

Sep 192000

Explorer

  • miles
Firestone Wilderness AT tires (P255/70R16) experienced cracking between the tread, the consumer is requesting reimbursement even though they are not included in the recall.

- Virginia Beach, VA, USA

problem #131

Dec 142000

(reported on)

Explorer

  • miles
Consumers tires are not included in recall 00T-005 although the tires are visibily coming apart and the treads are separating, consumer request that Firestone replace tires. Nlm

- Largo, FL, USA

problem #130

Dec 152000

Explorer

  • Automatic transmission
  • miles
While driving, consumer heard a popping noise, she pulled vehicle over and found the right rear tire had experienced tread separation, which also caused damage to the vehicle, consumer feels Firestone should be responsible for the tires and damages to vehicle.

- Georgetown, GA, USA

problem #129

Dec 162000

Explorer 4WD

  • Manual transmission
  • miles
Firestone, wilderness, P235/70R16, dot- vn, original equipment with 23198 miles; left rear tread separation in cold weather. Tires are not part of recall.

- Ballstone Spa, NY, USA

problem #128

Nov 022000

Explorer

  • Automatic transmission
  • miles
While driving, started to slow down to exit and right rear tire blewout. Vehicle started to vibrate. Pulled over and stopped to check tires, right rear tire had lost part ofit's sidewall and tread had separated. Replaced tire with a spare. Still has original tire. Firestone, wilderness ht, P225/70R15 with 22,000 miles.

- Red Banks, MS, USA

problem #127

Sep 292000

(reported on)

Explorer

  • miles
Consumer had recalled Firestone wilderness tires replaced, consumer unhappy because they had to purchase a more expensive tire because they were they only ones left in stock, however the dealer only had three tire and the consumer had to drive 40 miles to pick up two additional tires from another location, consumer spend $214. Out of pocket for replacement tires and wants to be reimbursed. Nlm

- Oak Harbor, WA, USA

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