10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 14 / 1
- Average Mileage:
- 2,914 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Left rear blowout at 75mph. 10:30am 1M North casa grande, AZ rt. I10 overturn 1 1/2 times. Ford Explorer XLT 2000 new at 416 miles. Totaled. Escaped thru rear gate. State farm insurance.( dot number: Tire size: P235/75 R1 )
- Tucson, AZ, USA
On June 12,2000 I was traveling home from dallas to pearland. The weather was clear no rain, cement road in good condition. My right front tire thread separated from the rim with no warning. Both sidewalls were still intact on rim. The dealership stated the tires and rim where not covered under warranty. The Firestone dealership was reluctant to replace the tire with no cost. Eventually the manager could not find any reason to cause the tire to separate and replaced it still charging me for balance and valve stem. He refused to say it was a defective tire but listed unknown reason for failure. It is only because of previous extensive driving classes (police officer training) is why I did not have a wreck and was able to control my vehicle. On the news is a lot of reports of failures of these same tires. Both Ford and Firestone refuse to exchange my tires for safe tires and I cannot afford to change out new tires on a new vehicle. I can go into better detail about this incident if you wish to contact me. Do I have a legal course of action at this time?( dot number: Tire size: 23575R15 )
- Pearland, TX, USA
I amd concerened about the Firestone wilderness tires on my Ford Explorer. There was an article in my newspaper today (8/4/00) about 21 deaths and 193 crashes with these tires involved. I have thes tires on my Ford Explorer and I sure don't want to have these tires fail. What's it going to take and how many more people are going to have to die before something is done" these tires need to be recalled! the atricle said Ford was replacing these tires free in 6 other countries. Does that mean that they're not doing that in the U.S. that's outrageous and ridiculous. I called Ford's customer service 800 number and they said I'd have to call Firestone. I did and didn't get any satisfaction from them. Who can I call at Ford to find out why we can't get them replaced here"( dot number: Tire size: P235/75 R1 )
- El Dorado Hills Ca, CA, USA
My new vehicle has the Firestone tires that have caused numerous deaths and a magnitude of accidents. With serious injury. I contacted my local Ford dealer that sold me the car and they didn't even know about the problem. The next day the dealer called me and said that they are giving out firestones phone number for inquires. I now have two numbers for Firestone to which both remain busy all the time. So I am unable to contact them. On the front page of the usa today newspaper dated 8/2/2000 it reports that 31 people have been killed by these tires bursting. It reports that in 6 other countries Ford Motor Co recalled the tires. I need assistance imediately as I am afraid to use my vehicle. I can not take the chance of having my grad kids killed by faulty tires. I am also in the process of taking my mother each day for radiation 50 miles away. I need my vehicle imediately. I need to know what is going to be done for the citizens of the United States about these tires. Does Ford Motor Co care more about citizens of other countries than american citizens"?" please contact me imediately, as there is no way that I will ever get Firestone on the telephone, ,, and the booklet that came with the car does not give an address for Firestone. Thank you.( dot number: Tire size: 15 inch )
- Prince Frederick, MD, USA
PE02000; tire tread separation: While driving 25/35 mph, rear tire on the driver's side blew up aftering being hit by another vehicle. Driver lost control of vehicle, resulting in a crash. Driver was the only passenger in the Explorer, and sustained minor and major injuries. Tire was a Firestone, wilderness, original equipment. Vehicle was totalled. Firestone/ Ford has not been contacted about the problem. Please list tire size/dot # and any other information pertaining to crash.
- Los Angeles, CA, USA
PE02000; tire tread separation: While driving about 30 mph, tire on passenger's front side went flat for no reason. Tire was taken to berekley tire dealership. This was a Firestone, wilderness tire, original equipment. Please list VIN #, tire size/dot # and date of incident.
- Berkeley, CA, USA
PE00.020; consumer was driving on the freeway and was traveling about 65mph and heard a popping noise right rear tire tread separated from wheel.
- Burbank, CA, USA
While driving at 65mph rear driver's side tire blewout. Vehicle was a Ford Explorer. Dealer couldn't find a reason for this to happen. Firestone Wilderness AT P255/70/R16
- Sauk City, WI, USA
PE00-020: Was traveling 67mph when without warning had heard Firestone wilderness tire exploded. Tire tread had separated from tire on passenger's right rear. Wheel was damaged. Had 2,600 miles on vehicle. Changed the tire & went to Firestone first. Could not help. Went to Ford dealership & had tire exchanged. Firestone wilderness tire were originals, size P235/75R15.
- Germantown, TN, USA
- Colleyville, TX, USA