The same thing happened to me. My wife was putting it in park and what the hell the gear shift lever fell off. I have never heard of that before and I have been a mech for 40 years. The problem is it's made out of cheap pot aluminum and the hole with the spring in it was not centered when it was drilled. So it is thin on one side and thicker on the other. I can't believe it*))&$#E(&^(*_. Never if my life... You should see the funky way this is engineered. And as you found out you have to buy the whole steering column to replace this piece called the plunger. That's what breaks"The Plunger". They could have easily made it so the plunger is held in by four screws and splits in half for replacement. I am lucky I work in a shipyard because the machinist saw it and made me a new piece out of a solid , that's right"SOLID" piece of aluminum and I am just fine tuning it now. It's beautiful and you can get the old one out despite what ford says. Good Luck and pray....Anyone want a new piece made?????

The shifter plunger on the steering column broke and you have to buy the whole steering column to replace this cheap little piece of S*$$(*&T. What a piece of crap made of the cheapest pot metal aluminum I have seen in 25 years of being a Boilermaker/Welder.

I could have designed this so it would come off the side with a couple of screws to take half off to get to the plunger. I got it off but it won't weld because of the cheap metal. I tried tigging it twice and it broke in a different place both times so now I have to buy a whole steering column because nobody will sell just the plunger. No wonder no body wants to buy an American car anymore and that's why they are going broke. You get ZIP for support from dealers and Ford. Remember when we used to say Jap-Crap well they fixed it but we are so arrogant we don't admit the Japanese are humble enough to fix their problem. America better wake up.

Got it fixed by making a new piece from a block of aluminum. Machinests make good friends sometimes.

Terry can you send me your phone number and I can call you on my cell. Your email did not go through

for some reason??????

My Explorer has broke down again. This time the gear shift lever fell off . I had parked the explorer and was getting out of the truck when I heard a snap, after getting back in I grabbed the gear shift lever and it was just hanging by the boot that covers the ignition switch. I have had it with ford!!!! I have had 5 Ford Vehicles since 1992 but this is the last one. I have spent over $4000.00 on several repairs. Enough is Enough never again! American car makers wonder why they have a hard time selling cars well this complaint is just another one they just tun a blind eye to. At first glance it looks like cheap metal and or bad casting.

This is the vehicle my wife uses to take two of our three children to school. The third attends developmental play groups two days a week. I bought what I believed to be a reliable and safe vehicle. Luckily I was the one on the coldest day of the year in Chicago leaving home when the gear shifter just broke off. I can imagine how pissed she would have been if it had been her with the kids when it had happened. I work a swing shift and we are now borrowing cars from relatives so the kids can get around while I try to scrape up the $900 that the dealer said it will cost (the dealer actually had the cheapest price). Thanks Ford.

Today I tried to put my car in Park and the gear shift snapped off. I wasn't trying to jam it in Park, just simply tried to put it in Park. After reading all the other complaints, I am wondering if it is worth the time to type this out, but here goes! I NEED A BAILOUT!!!!!!!!!!! Can the government help me pay for this approximately $1200? Or maybe Ford could simply do a recall and help us all out! We pay alot of money each month on a car payment for 5 years and when that's just about up, the gear shift breaks off. What can I do? I sure don't have that kind of money laying around especially just after Christmas. So please if anyone from Ford Motor Company reads this. HOW ABOUT A BAILOUT FOR YOUR LOYAL CUSTOMERS!!!!!!! I really love my Explorer, but I'm not sure I would buy another Ford if there is nothing they will do to help in this matter. I really don't like to complain but, what can I say? This wasn't my fault at all!

My graduate student son, his wife and three kids were borrowing my vehicle over Xmas holiday to visit his in-laws. When returning from a party and pulling into in-law's driveway, he stopped vehicle and tried to put into park. The gearshifter broke off inside the column. The car was stuck in neutral. He couldn't find a dealer who could work on it before Christmas so he had it towed 90 miles back to our hometown's dealer. They quoted me nearly $800 for a new steering column and another $550 for labor. They insisted that it could not be repaired without replacing the entire column. I then had towed to another mechanic who is a little more reasonable. Am trying to get official Ford steering column through a discount online for $523 which should reduce entire repair by $500.

This is not the result of abuse or misuse. It is a poor design with poor quality parts. There is no reason that the column could not have been designed to tolerate a break in the shifter stick and its replacement only. Ford should take care of this kind of problem. I have had a relatively good track record with this vehicle until this unexpected problem. Because it renders the car inoperable, it is a major pain in the neck. I am a real estate lawyer and represent a home building company in California. We are liable for latent defects in a house for 10 years after its sale. It is pathetic that a car manufacturer can avoid responsibility for this kind of design and materials defect.

"Ford Tough"??? I got 4 kids (6),(4),(3),(2mo) my 2 oldest are in school. My wife just started back to work today.(new baby and all) And yes we drive a ford, not because we always dreamed about it as kids or because they are so"Tough" but because we are regular working people, like most of you just getting by.and by that I mean we don't fly corporate jets or anything. So on my day off I gotta drop off & pick up the two oldest kids at school. As im leaving to pick them up 10 minutes early so I can good parking spot. the key will not turn, the steering wheel locks up and the gear shifter breaks off in my hand. "Tough" right. I have my 3 year old & my infant in car seats.and (15 long minutes later )my 6 and 4 year old standing in front of the school. With dad no where to be found. "Tough"

Anyway I figured it out. (not the truck) Just the picking up of the kids part. So I stumble across (not surprised) more than a few people with similar problems .Oh yeah the high quality and brilliantly designed cheap piece of plastic below the back window is cracked just like yours (or is that just on mine? yeah right.) and the hinge thing also will not stay up (i use a piece of lumber how about you). my passenger side window made a cracking noise from inside the door and quit working (?) a while back. I replaced my transmission. because It goes into 4wd low on the highway(which I dont think is safe but what do I know)

With Ford making such high end pieces of "Tough" I think the reason they need a government bail out is that their high quality vehicles are just so ...well..."Tough" (or is that what they are on the vehicle owners). GO FORD ??????

The gear shifter on my 2002 Explorer (AT) completely broke while it was in park. It's sad that the little round aluminum piecing was made to hold the assembly together and that the only way to fix it is to replace the entire steering column costing the average hard earned american $1200. Just when things cant get any worse, this happens. I dont know about you but I dont have an $1200 just lying around. My vehicle is my lifeline and without it, life will be tough, its a damn shame what these automakers are doing, maybe not intentionally, but this kind of problem should not be overlooked.

YET ONCE AGAIN----as you can see from my complaint in 2006---luckily I have gotten ALMOST 2 years out of a USED STEERING COLUMN. This time I was on the side of the road and I went to put the car in PARK from REVERSE and the gear shift broke off in my F'in hand!!!! WTF!!!!! this is the SECOND TIME THIS HAS HAPPENED SINCE I HAVE OWNED THE VEHICLE!!!!!! THANK GOD----my husband was right there to try and get it into park......YES I AM DRIVING THE VEHICLE AND SHIFTING IT WITH MY FINGERS.....NOT VERY EASY WHEN TRYING TO GET IT OUT OF PARK BUT WHAT THE HELL......I don't have a spare vehicle and this day in age......no one has any extra money to do anything with this SUCKY ECONOMY.....so I am stuck shifting with my hand.

otherwise than that--it has been running fine.

Holly s$&t!!!! I pull into my mom's driveway to pick up my kids and the gear shift falls off!!!! I thought I was in a bad dream, a dream that quickly became a nightmare!!!! I realized I couldn't get my keys out, couldn't get the car in park, and couldn't stop tha freaking dinging noise when I opened the door. What a piece of crap! I love the car and talked to a couple of people who had similar experiences. Well kinda, their actual shifter broke and it cost 200.00 bucks. Not me! I need a whole new column and it is going to be 1200.00 clams!!!!!! Buy American? My wife's Honda is older and in way better shape! What's the expression? Burn me once......burn me twice....... you get the picture!

I was on the way to run some errands with my son and when I put the car in reverse, the handle came off in my hand. Now to some this may not seem like much but two weeks ago, I received the title to this car after paying for it for 6 years.

I have been off work since March of 08', due to breast cancer. Our only income, is my husbands. We had just purchased a home, after 4 years of looking, a year ago in May. Our house is now on "Special Forbearance" and we had just emptied our savings account, trying to bring our house note current. My son is a Senior in high school with many "Senior Fees" and we are looking into college, with no scholarships. Because of the amount suggested, that have been stated in these complaints, I know that we don't have the monies to fix this. Our other vehicle is a 1987 Toyota Supra Turbo. It's on it's last leg! I was do to go back to work, part-time on Monday, now I don't have the transportation to go back.

It was suggested, by a mechanic, not working for Ford, that we go to the salvage yard, purchase a used column and he'll replace ours for a minimal fee. I am afraid to do this because, if this is truly something that is in need of a recall, than what guarantee do I have that the salvaged one won't break? Is there a guarantee when you have it fixed at Ford?

I have given all of my personal information simply to impress upon the Ford people, how much this problem can and has effected everyday peoples' lives. It may be only 19 complaints to them but to each and every person who has filled this out, it has altered their life financially, physically and mentally.

Ford should honor their product, even if it's no longer under warranty. I am convinced that there are many others out there, who have no idea about this site but have experienced similar problems with their gear shifts.

I was on my way to an important appointment. When I tried to put the car in reverse, the gear shift handle snapped off. It just dangled. Then I couldn't get the key out of the ignition. To make matters worse, the first tow truck driver that Triple AAA sent to tow my car was inexperienced. He spent over 40 minutes trying to hook up my car. Then Triple AAA sent another tow truck driver and within 10 minutes my car was on its way to the Ford dealer.

Not only is the repair going to cost me two arms and two legs ($1200.00), the dealer has to ship the part in from the continent US - I live in Hawaii - so I will be without a car for over 5 days.

I really like my Explorer, but this is my 4th Ford and I'm moving on to a non-domestic car VERY soon - just so tired of fixing it all the time.

Getting ready to leave the Doctor office- car turned over nicely and then IT happened when I pulled back on the gear shift to attempted put the car into reverse- the Damn thing came off in my hand--hanging from the few wires of the cruise control like an umbilical cord--what the---?? And all I could do is smile....and say life could be worse, like when the thing is paid of...NEXT MONTH!!!!!!!!!!

Had it towed to a friends shop and this was first for him!! He installed a used column and $350.00 later, she was mine again...:)