10.0
really awful- Crashes / Fires:
- 33 / 3
- Injuries / Deaths:
- 36 / 2
- Average Mileage:
- 83,303 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While traveling at 20-25 mph consumer's vehicle was involved in a front end collision, and air bags did not deploy. Driver sustained minor injuries.
- Arlington, TX, USA
Problems with the transmission, rear axle and seatbelts. (nar) transmission problem was found out to be a problem in the rear differential. Vehicle was serviced also for parking brake not locking in position. Also, consumer encountered a problem with right rear hatch guide for door pin coming apart, and trim on driver's seat bottom was coming loose. In addition, air bag light on dash kept coming on and stayed on.
- Houston, TX, USA
Anti-lock brake light comes on and you lose anti-lock brakes. The brake pedal pushes to floor was repaired 4 times already. In addition, the airbag is not operating, 2002 Ford Explorer XLS.
- Morgantown, WV, USA
Airbag light was staying on. Dealership states they deactivated the airbag system as they indicate no repair is available at this time. The connector is getting moved around and the pins are being spread causing poor contact drivers side.
- Murfreesboro, TN, USA
The air bag light illuminated on the dash board.
- La Habra, CA, USA
The air bag light illuminated on the dash board.
- New City, NY, USA
The air bag light illuminated on the dashboard and stayed on.
- Lancaster, PA, USA
While pulling into parking space (right) in parking garage my Explorer experienced a sudden accleration-at full throttle (snapping the steering wheel to the right) (extremely loud revving, whining and another sound like a bad belt screech all at the same time) before the crash. No brakes (pedal went to the floor). Crashed into steel I-beam bending it and cracking concrete pillars. No airbag on impact.
- Rocky Hill, CT, USA
While pulling into parking space (right) in parking garage my Explorer experienced a sudden accleration-at full throttle (snapping the steering wheel to the right) (extremely loud revving, whining and another sound like a bad belt screech all at the same time) before the crash. No brakes (pedal went to the floor). Crashed into steel I-beam bending it and cracking concrete pillars. No airbag on impact.
- Rocky Hill, CT, USA
Air bag light comes on intermittently. Control module replaced three times. However problem still exist. Vehicle in service 5 or 6 times.
- Charleston, WV, USA
My truck rolled at 35 mph 2 times and did a 180 the airbags never went off. Causing me to suffer injuries to my head chest and legs.
- Anaheim, CA, USA
Car was on a family trip when ABS light came on for no reason. Dealership can not get the light back on. Car was started in the morning and air bag light flashed and then stayed on and the dealership said it was due to a short. Day after it was in the shop for the air bag light the car would not start. Would not turn over. It will be in the shop again. For the third time in 6 months.
- Midland, TX, USA
Severe frontal damage. Vehicle total loss. Why did air bags ot deploy"?"
- Rio Verde, AZ, USA
Consumer states that while traveling at 40 mph, consumer hit another vehicle that failed to stop at a light. Consumer states none of the vehicles airbags deployed.8jb
- Manistee, MI, USA
Air bag warning light remains illuminated, indicating a malfunction. Dealer states that air bag module is defective.
- Roslyn Heights, NY, USA
- Oviedo, FL, USA