9.0

really awful
Typical Repair Cost:
$1,010
Average Mileage:
83,800 miles
Total Complaints:
42 complaints

Most common solutions:

  1. not sure (20 reports)
  2. replace steering column (9 reports)
  3. had to pay for the expensive repair (4 reports)
  4. replace defective parts with better upgrade (4 reports)
  5. replaced entire steering column (4 reports)
  6. replace shift solenoid (1 reports)
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This problem may be covered under warranty. Ask your Ford dealer.

« Read the previous 20 complaints

problem #2

Jan 172007

(reported on)

Explorer XLT 4.0 V6

  • Automatic transmission
  • 85,000 miles

XMAS Eve 2006, with my Explorer loaded with presents, I made my last stop and thought I was on my way home. But NO! The stupid Gear Stick breaks as I was trying to put the car into gear. Luckily I had AAA towing. But unfortunately I had the "Hi Tech Extended Warranty" and this wasn't covered. I'm out $1,000. Worst Xmas ever. I fear this is going to cause a tragic accident one day. I'm certain that, even though it's "fixed" that it will happen again. This is one the Feds should look into.

- blinky, Wilmington, DE, US

problem #1

Dec 242006

(reported on)

Explorer XLT V6

  • Automatic transmission
  • 25,555 miles

Came from hospital visiting my grandmother .. parked in an indoor lot .... go to shift truck to back up ... and SNAP! the gear shifter comes out of the steering console !?!?!!?!?. limp like a broken arm! .. Tow truck can't come into the lot ... no clearance .. so the tow operator climbs under the truck to shift while I'm holding the brakes to prevent truck from rolling over him... he tells me that the connector part is made of aluminum ? .. not steel !.... not feeling Ford right now ...

- Thermon D., Norristown, PA, US