10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
48,093 miles

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« Read the previous 20 complaints

problem #67

Feb 212021

Explorer

  • 151,147 miles
The truck was driving smoothly and I turned it off, ten minutes later the truck power steering was ridiculously though I could barely drive back home, still can't used the truck, called the dealership and told me that this truck does has a electrical power steering recall but the mileage was over 1000 miles of the miles thats in the recall system, couldn't imagine if that situation happened while I was on the highway it would've occurred an accident I dont think its fair that this models have a recall and the dealership are not doing nothing about it, I really need some help I have kids and I cannot endanger them by this mistake the fabricators done.

- Ceiba, PR, USA

problem #66

Jan 072021

Explorer

  • 141,000 miles
The ac/heat speed will randomly increase/ decrease to either full or low speed with is clicking sound like your doing it on your own. This will cause my windshield to fog up when cold outside while driving & distracting me the driver the annoying clicking sound coming from the unit itself. This could possibly causing me not to see something coming or in the road causing me to wreck & putting my family in danger.

- Saint Clairsville, OH, USA

problem #65

Jan 042021

Explorer

  • 100,800 miles
Rear view camera not working properly - repair quoted ~$800 to replace camera

- Jacksonville, FL, USA

problem #64

Nov 152017

Explorer

  • 56,000 miles
Rear view camera upside-down / mirrored

- Jacksonville, FL, USA

problem #63

Jul 022019

Explorer

  • 75,000 miles
Apim module went black - no controls, no backup camera / proximity alerts

- Jacksonville, FL, USA

problem #62

Dec 172020

Explorer

  • 60,000 miles
Vehicle was purchased a couple of months ago and has been fine until today. Pulled into the gas station, tire low light came on, pulled over to get air and power steering went out. Couldn't get the vehicle steering to work at all.

- Springfield, KY, USA

problem #61

Aug 272020

Explorer

  • 139,000 miles
Hazard lights cut on by theirselves while I was at work. Vehicle was parked and shut off. Lights will not turn off

- Alamo, TN, USA

problem #60

Jul 112020

Explorer 6-cyl

  • 150,000 miles
Vehicle turns off automatically while in motion. Complete shut off

- Pearsall, TX, USA

problem #59

Jan 012020

Explorer

  • 143,000 miles
The interface module on Ford Explorer stop working and hazard lights stay on and only fix and by a dealership

- Dumfries, VA, USA

problem #58

Oct 162019

Explorer

  • 109,777 miles
Started the Ford and the backup camera was not functioning. Also noticed the 'sync' screen was blank, climate controls were not visible (functioning) as well as the radio system was not functioning. Went out and started the SUV in my driveway, everything was correct when I returned home the night before.

- Watsonville, CA, USA

problem #57

Oct 012018

Explorer

  • 79,000 miles
I have had this truck for ruffly 3yrs. When I first bought the car something was wrong with it immediately.... I was driving to the mail box after getting home from about a 30min trip. The whole car cut off lights were dim in the car, steering had locked very hard to turn... automax in killeen took the car in for service. Had the new purchased truck for a month and 2 days. Their service team told me it was the battery. I felt other wise and no longer wanted the car. But of course by this time all paperwork had went through to the bank......drove the truck fine for about 8months, then broke down the same way as the very first time but on a bridge this time...... this time around I was told it was the engine, got a second opinion, said person said water pump. I fixed the water pump. Now guess what"?? its actually the engine.... I am blown away by how many problems I have had with this Ford Explorer..... I thought I was making a great purchase going with a Ford. This truck sat in the driveway for a year while in nursing school..... I am lost and at my wits end..... when I look for recalls all I am seeing is suspension issues or towing.... when I talk to mechanics they say these models are know for bad engines, thus is another reason why the 2011 Ford Explorer engines are more expensive..... I am looking for help. Has anyone else had these same issues. I owe 14000 still on this truck and how could it need a new engine already"

- Killeen, TX, USA

problem #56

Mar 012019

Explorer

  • miles
The contact owns a 2011 Ford Explorer. The contact stated that the infotainment screen was not illuminated. The vehicle was taken to J. O. williams motors (419 E broadway ave, gladewater, tx 75647, (903) 845-2222) where the contact was informed that the accessory protocol interface module (apim)needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the warranty regarding NHTSA id number: 10053471 (equipment, equipment adaptive) was closed. The failure mileage was unknown.

- Big Sandy, TX, USA

problem #55

Aug 072018

Explorer

  • 70,000 miles
I lose power steering when I turn the car on and have to turn it off and back on to regain power steering. This has occurred multiple times throughout the last few years.

- Levittown, NY, USA

problem #54

Sep 012012

Explorer

  • miles
Numerous repairs to airbag system. Airbag light is on and previous repairs include, seatbelt tensioner, sevreral jumpers around the connection underneath drivers seat, as well as some kind of programming in the computer system. Ive owned the vehicle since it was brand new and it has been in dealer at least 6 times for aiirbag issues. Please do a full inspection of the airbag sytem including faulty wiring harness!!!

- Ivor, VA, USA

problem #53

Jun 222019

Explorer

  • 117,000 miles
When you shift the vehicle in park, the parking sensor does not always recognize the shift thus leaving a message on the dashboard/screen saying 'shift to park.' To correct the issue you have depress the shift lever over and over to get it to shift in park. This is a known problem on the blogs, amongst various Ford owners.

- Rsm, CA, USA

problem #52

May 152019

Explorer

  • 178,805 miles
Engine damage due to overheating. Regular and required oil changes are documented and implemented as scheduled. No other engine or vehicle malfunctions during the course of ownership, except regular oil changes and tire replacement. However, on May 15, 2019, vehicle sensor notified oil change needed. Five days later vehicle stalled at local motel due to decreased power, rocking motion of car and luckily we were able to slowly turn into local hotel to cut off engine and get to safety. After 2 hours of letting vehicle set and cool down, local mechanic, checked and said we had enough oil in vehicle and not sure what happened. Was able to drive vehicle home, with no sensors on dashboard alerting us to any further problems. Three days later, with no visible sensors flashing, car began to exhibit rocking motion not sputtering motion as I began to pull out in four-way intersection, and approaching traffic heading my way. Then suddenly, car regained power and was able to continue to proper lane as if nothing was wrong. After traveling another 1.6 miles, car just starting losing power, check engine, low oil pressure light, temperature light warning all appeared suddenly. I was able to drift in middle lane in front of dealership where vehicle was purchased. I immediatedly turned vehicle off and walked to dealership to get help in moving vehicle off the road. After 3days of waiting, duncah dealership in christiansburg, va, notifed us that head gasget was cracked and over 7,000 repair bill was needed to fix engine repair. As noted before no major problems has ever been repaired or replaced regarding this vehicle. During the two incidents regarding the vehhicle losing power, without no visible vehicle sensor notifications is of great concern to us regarding our safety in driving our vehicle. Thankfully, we weren't on a major highway.

- Elliston, VA, USA

problem #51

Apr 252019

Explorer

  • 149,581 miles
"service power steering" warning light came on, code was for left steering control module. One week later, power steering was intermittent, then went out completely. Took in to Ford dealership, code for safety recall 15N01 came up, Ford dealership says my vehicle is covered under recall but Ford Motor Company refuses to fix, stating "no household loyalty", because I've not purchased a Ford brand new. When calling Ford about the issue, they say they "will stand behind the Ford dealerahip in their decision"; yet now that the dealership is ready to fix and waiting for the authorization code from fmc, fmc will not stand behind the dealerships decision.

- Morrison, IL, USA

problem #50

Feb 212019

Explorer

  • 150,000 miles
This vehicle was in for a recall for the electrical power steering. Recall was done on the vehicle in 2014 now in 2019 at 150,000 miles and again the same problem only this time it cost me $1,800 to get fix just to have the same problem recur 3 times. I also got into an accident. This is more than a safety issue and I notice a lot of people complaining about the same thing. When will Ford decided to address this issue!

- Morristown, NJ, USA

problem #49

Mar 042019

Explorer

  • miles
Every time I go in the highway and I go 60 miles per hour I start smelling the exhaust smell inside my car start feeling kind of dizzy with headaches took the car to the dealer check that and it's doing it again exhaust smell comes inside of car really bad

- Camden, NJ, USA

problem #48

Jul 142018

Explorer

  • 110,000 miles
Experiencing intermittent connection in the electric power steering gear. Causes a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

- Roseville, OH, USA

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