The contact owns a 2011 Ford Explorer. While driving various speeds and depressing the accelerator pedal, a strong fuel odor was present in the cabin. When the air conditioner was activated, the odor intensified. The vehicle was taken to sunrise Ford of North hollywood (5500 lankershim blvd, North hollywood, ca 91601 (818) 980-9800), but the cause of the failure could not be diagnosed. The manufacturer was made aware of the issue and did not assist. The failure mileage was approximately 166.

- Los Angeles, CA, USA

The contact owns a 2011 Ford Explorer. The contact stated that the contact's vehicle was rear ended by another vehicle. The contact also stated that a strong fuel odor was present in the vehicle after the crash occurred. The vehicle was taken to an independent mechanic where it was diagnosed and repaired; however, the contact could not provide information about what component failed and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 37,000. Updated 01/26/2017 updated 7/11/18

- Seabeck, WA, USA

Upon heavy acceleration such as when pulling onto a highway, or passing another vehicle on the road, an exhaust/fuel smell will enter the vehicle and be very noticeable to everyone in the vehicle. This occurs mostly when the air conditioner is on, on recirculation. My wife (primary driver of this 2011 Ford Explorer) complains of a lot of headaches and I am beginning to wonder if she is getting carbon monoxide poisoning from driving this vehicle daily. We are going to buy a CO2 detector to see if this is in fact true.

- Chesapeake, VA, USA

The contact owns a 2011 Ford Explorer. While driving approximately 2 mph, the odor of exhaust fumes filled the vehicle without warning. The vehicle was taken to a local dealer where it was diagnosed that the vehicle was out of warranty. The manufacturer was made aware of the failure and offered to pay a portion of the repair cost. The failure was remedied, but recurred later. The vehicle was taken back to the dealer awaiting further diagnosis. The failure mileage was approximately 50,000.

- Jacksonville, FL, USA

We have had issues with smelling exhaust in the cabin of the vehicle. It happens when taking off from a stop or accelerating suddenly. We have noticed this for a while now and it has happened many times. We know you are investigating the issue but wanted to let you know we are experiencing the issue also. We have less than 55,000 miles on the vehicle.

- Morrisville, NC, USA

Gas leak driver side fuel tank at seam

- Barnardsville, NC, USA

The contact owns a 2011 Ford Explorer. While accelerating over 65 mph, the odor of fuel was present inside the vehicle. While driving at various speeds, the power steering and power terrain messages displayed before the steering wheel became locked. The driver was unable to turn the steering wheel. After shutting the vehicle off and restarting the engine, the vehicle operated normally. The cause of the failures were not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was 80,000.

- Camden, NJ, USA

Under hard acceleration I get a sting odor in the cabin. It is like an exhaust smell inside the car. It always does it above 3500 RPM.

- Kennewixk, WA, USA

I am not certain where to fully post this or what can happen for this car. I gave this car back to westlie Ford in camas, wa. It was confirmed by a doctor that 3 people got sulfur poisoning from this car. I saw this car instantly back on Ford lot even though I had advised them it gave me sulfur poison. When my friend emailed inquiring about the car they advised that the car had not been checked but was a keeper. They car was a lemon from the start and even though I had the car for 7 months it had been in the shop for about 2 months of that time period for different repairs. We also inquired about that with everything on the car fax report. They came back that it was just basic maintenance. 7 issues in 7 months was not basic fixes. The other major thing beside sulfur poison was the car was leaking and had mildew issues before I found the leak. I am just worried about the next family that gets in this car. If it hasn't been properly fixed the next person can have the same issues as my family.

- Washougal, WA, USA

When filling the gas tank the gas nozzle would shut off. Even when I was very slowly pumping in gas, the pump would shut off very much like a tank indicating it was full which I know was not the case. Then gas would drip/stream (numerous drips and streams)) under the vehicle creating a basketball size gas spot. Upon service at the dealer I was told the tank vent tube was blocked by cobwebs. Driving for over 50 years, I have never heard of such a thing.

- Baltimore, MD, USA

I have a 2011 Ford Explorer XLT. The throttle body has recently gone bad and is staying stuck in the open position. The dealership says it has to be replaced. It is an obvious safety hazard for it to get stuck when going at a high rate of speed or even a slower rate for that matter. The throttle bodies were a big issue for the Ford escapes in the past so Ford extended the warranty for them, unfortunately it doesn't apply to the Explorer although it the exact same problem.

- Orange Park, FL, USA

The contact owns a 2011 Ford Explorer. When the fuel tank was filled to capacity, the fuel gauge indicated only a half of a tank. The contact stated that the check engine warning indicator illuminated after the fuel tank was full. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 23,000.

- Woodbourne, NY, USA

Driving down the interstate at 70mph, warning comes on the console "AWD is off" and the engine is down to idle speed (~800 RPM). Pressing the accelerator results in no speed increase, forcing me to move across 4 lanes of traffic to the emergency lane with only the brakes working (no control over my speed, otherwise). Pulled over, stopped the engine, looked around and could see no externally visible problems (fluid leaks, etc.). start the car and there are no warnings, so I continue down the road, but this time stay in the right lane and keep the speed to around 60. Less than 1 mile down the road, the exact same thing happens. At this point we call Ford to get us a tow. This was a very dangerous event to happen, especially when I had the Explorer full with my family! today the servicing dealer called and said it is a problem with the throttle body. Being that this is the 2nd time our 2011 Explorer has left us stranded on the side of the road, it was time to go searching for others with this same throttle body problem. Turns out there is a customer satisfaction notice already being done by Ford for several other 2011 vehicles, but the Explorer has been excluded. Our symptoms and part failure are exactly the same as these other models, some even from the same assembly plant. I think Ford needs to extend the 13N03 program to included the Explorer. Thank you.

- Kernersville, NC, USA

Vehicle gas tank was filled. Fuel gauge showed 3/4 full - after a brief drive (less than 20 miles) vehicle was started and fuel gauge showed less than half a tank. Vehicle was put in shop for repair. On 9/17 - it was picked up on 9/20 - truck was filled up again on 9/23 and fuel gauge again showed 3/4 full.

- Katy, TX, USA

Upon medium to heavy acceleration, such as accelerating onto a freeway, the vehicle cabin is filled with exhaust fumes from the engine. This injures the respiratory system of the passengers. Ford has finally admitted that there is a problem, and they are working on a fix (after my family has been breathing polluted air for almost 1.5 years).

- Highlands Ranch, CO, USA