10.0
really awful- Crashes / Fires:
- 9 / 0
- Injuries / Deaths:
- 1 / 1
- Average Mileage:
- 48,416 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Since I've had this vehicle it jerks back and clicks as the transmission switches gear. Normally between 3 and 4th gear it seems. More importantly its overheating and leaking coolant! same issue as Fusion and other SUV Ford offers. This seems to me like a fire hazard that should be recalled in all Ford. It leaks when parked. And overheats if the ac is in use. The leak was out of nowhere and suddenly. The fuel sensor is also weak.
- Sacramento, CA, USA
Tapping noise after turning car off. Burning smell but no visible smoke.
- Hollywood, SC, USA
Transfer case leak and failure at ~76000 miles. No apparent cause. Leak creates burning smell in cabin of vehicle
- Thorndale, PA, USA
Front sway bar links have been knocking over 1 year ago. At the time my car was only 5 years old. At first the Ford dealership they thought it was valve body in the suspension the first time they checked. Explorer was jerking when I slowed down to a stop. The second time I took it in they said it was the throttle body. They replaced that because I complained that I have had so many problems with a 5 to 6 year old car. Only has 77,000 miles on it.
- Newburgh, IN, USA
Does not show up in park when in park. If the in park is not lit up it will leave relays will be left open and run down battery.have looked on line and there hundreds of thousands of this issue on multiple different vehicles.
- Pekin, IL, USA
Transfer case leak and failure at 82755 miles. No apparent cause. Car lurched forward twice and almost hit vehicles in front of car
- Berkley, MI, USA
Pillars flying off car and power transfer unit not working
- Riverside, CA, USA
When I shift it to park. It doesn't recognize it and when you turn of the car. A sign comes up on the dash screen saying 'shift into park'. and it drains your battery because the system is waiting for you to shift it. Also you can't use the factory remote start.
- Riverside, CA, USA
Engine was revving and jerking in to the next gear while accelerating the first time after starting the car. After the first cycle through gears, the issue no longer happened. While being a 2013, the vehicle has only 36,500 miles on it. The vehicle requires replacement of valve body and selenoid body due to the seals in the direct clutch being "destroyed." The transmission had to be completely taken apart to find the cause, costing nearly $4,000 in repairs.
- Norfolk, VA, USA
2013 Ford Explorer transfer case
- New York, NY, USA
Car lost power on very busy road. Throttle body issue.
- Montgomery, TX, USA
Pursuant to NHTSA investigation # ea 17-002 opened on 7/27/17, I am experiencing the periodic exhaust odors in my vehicle detailed in that report. All relevant recalls have been performed, which have not fixed the problem.
- Lancaster, PA, USA
Power transfer unit "ptu" began leaking spontaneously; looks like leaking motor oil on the ground. Caused grinding noise and dangerous transmission issues when driving. Solution was replacement of the ptu which cost $1650 by Ford service.
- Bay Village, OH, USA
While driving on moderately busy interstate all terrain sensor warning sign and orange wrench appeared on dash as the car lost power and failed to respond to accelerator. The car felt like it was in shutdown mode. Let me pull over to accident lane at almost 0 mph. Terrifying. Turned off motor and upon restart car was fine. Drove to dealer that interrogated computer and nothing was found. Happened 2 more times. Have been a Ford driver for 20+ years and understand electronics can be faulty, have seen other reports of this happening but no recall. Not happy that there is no identified cause
- Falls Church, VA, USA
The vehicle will not stay engaged in park. This is the third time this has been repaired. However, this time it rolled backwards into someone else's vehicle. Our vehicle was in park at the top of the driveway for nearly 2 hours before the person parked behind or vehicle. They where at our house for about an hour, when they where leaving we noticed that our vehicle had disengaged from park and rolled 15' down the driveway into their vehicle. Thankfully, there were only a few scratches on either vehicle. Our driveway is fairly flat, it has a 1-3 degree slope to it. Leading to the conclusion, that there is not a large incline that the vehicle was not forced out of park. There has to be something wrong with the way the transmission is engaged into park or there is yet another problem with the shift linkage. The shift linkage was adjusted the first time this happened. The second time the shift linkage was replaced. We are taking it back to the dealer today to see what they feel needs replaced this time.
- Whiteman Afb, MO, USA
Tamara recall vehicle has excessive down shifting and gets stuck no matter what kind of road I'm
- Ridgway, PA, USA
When the vehicle is stationary, the not in parking warning light remains on even through the transmission is in the park position. The park detection switch is faulty. Accordingly to owner complaints on the internet, this is a very common problem for Ford SUVS like Explorer, edge and Lincoln mkc and mkx.
- Dunlap, IL, USA
The ptu has failed. The bearings inside disintegrated
- Colorado Springs, CO, USA
The ptu has gone bad. The bearings inside are ruing and the entire case must be replaced
- Colorado Springs, CO, USA
- Mebane, NC, USA