10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
47,423 miles

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« Read the previous 20 complaints

problem #1

Jul 202013

Explorer 6-cyl

  • 653 miles
Purchased 2014 Ford Explorer July 20, 2014 - July 26,2014 - I was pulling away from drive thru pharmacy and my dash lights went black. Took my vehicle into service the next morning - they could not find anything wrong. My vehicle has been back 6 more times. Once again for loosing all dash lights driving down the road - since then, my lighting in my vehicle does not light up as it use to. Sometimes my dash lights come on when opening the driver door, sometimes they do not - sometimes my lcd screen will light up, sometimes it does not. The dealership has replaced the instrument cluster once, but I feel there is still an issue. It all my dash lights lit up for the first 6 days of owning the vehicle, why would they not all light up now after the incident of losing the dash lights"?" I have asked for a replacement vehicle - as after speaking with an attorney I have a lemon law claim, a safety claim, and a warranty claim. If my vehicle does not get replaced or some money back from Ford - as I have drove my car for 13 full days out of a month - I will be taking this to court as I can only see further issues down the road.

- Delta, OH, USA

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