10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
7 / 2
Average Mileage:
51,539 miles

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« Read the previous 20 complaints

problem #3

Nov 182017

Explorer

  • 54,000 miles
Bought used, when I got it with only 54000 miles, one seat belt would go into the receiver but not clip in or stay in. A week after I bought it the seat belt on the other bucket seat all of a sudden jammed and the seat belt will not go in at all... could have been very dangerous if they had failed while driving.

- Forest Lake, MN, USA

problem #2

Aug 032016

Explorer

  • 45,000 miles
We were driving down a rural road beginning to slow down, when the car did not slow down, it.went at fullspeed while hitting the brakes. Then hitting a tree head on, causing a fatality. I did not.want the car destroyed, because I wanted a full investigation performed on the cause and the tps. I only received a blackbox info with limited info showing vehicle speed at crash. The only thing slowing vehicle was a ditch and the tree. Also driver side belt came unattatched as well as middle passenger. Only driver air bag and one.passenger airbag deployed.

- Ft. Mitchell, AL, USA

problem #1

Apr 222014

Explorer 4WD 6-cyl

  • 2,222 miles
Complaint summary: Second row inflatable seat belt stuck in out position. Will not retract. Will not pull forward. Concern that this is a material flaw - seat belt is too thick and too pliable. Doubles over in the retractor and becomes non operational. Major risk of injury as this can happen while the seat belt is in use rendering the seat belt inoperable. This happens unbeknownst to the passenger who would not note the inoperability of the seat belt as it is visually behind the passenger and not in sight line. Vehicle manufactured in Chicago....updated08-28-14 updated 11/12/2014

- Dundas Ontario Canada, IL, USA