10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
7 / 2
Average Mileage:
51,608 miles

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« Read the previous 20 complaints

problem #2

Aug 032016

Explorer

  • 45,000 miles
We were driving down a rural road beginning to slow down, when the car did not slow down, it.went at fullspeed while hitting the brakes. Then hitting a tree head on, causing a fatality. I did not.want the car destroyed, because I wanted a full investigation performed on the cause and the tps. I only received a blackbox info with limited info showing vehicle speed at crash. The only thing slowing vehicle was a ditch and the tree. Also driver side belt came unattatched as well as middle passenger. Only driver air bag and one.passenger airbag deployed.

- Ft. Mitchell, AL, USA

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problem #1

Apr 222014

Explorer 4WD 6-cyl

  • 2,222 miles
Complaint summary: Second row inflatable seat belt stuck in out position. Will not retract. Will not pull forward. Concern that this is a material flaw - seat belt is too thick and too pliable. Doubles over in the retractor and becomes non operational. Major risk of injury as this can happen while the seat belt is in use rendering the seat belt inoperable. This happens unbeknownst to the passenger who would not note the inoperability of the seat belt as it is visually behind the passenger and not in sight line. Vehicle manufactured in Chicago....updated08-28-14 updated 11/12/2014

- Dundas Ontario Canada, IL, USA

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