10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
13 / 0
Average Mileage:
27,154 miles

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« Read the previous 20 complaints

problem #2

Apr 092015

Explorer

  • miles
The contact owns a 2015 Ford Explorer. The contact stated that the brake line on the front passenger and front driver side fractured. The vehicle was towed to a dealer who diagnosed that the front brake line needed to be replaced. An authorized dealer replaced the front driver and passenger side brake lines. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was not available. The VIN was not available.

- Sacramento, CA, USA

problem #1

Dec 142014

Explorer

  • 3,000 miles
I was driving yesterday and a message popped up "terrain management system fault" and then all of a sudden, a check brakes message showed, leaving the brake indicator, ABS message saying it is off and an "AWD off" message. This happened repeatedly even after turning the car off for hours and restarting. Pictures were taken of the messages and it was dropped at the service department of the local Ford dealership. They originally thought it was a bad ABS sensor, but upon further investigation, something is really wrong in the computer and some other modules, they did not even give us a time frame for completion. This is next years model and we have only owned it for 1 month, not a good sign. Not sure if other people are having this issue, but they might soon. The dealership would also not say if it was/is dangerous to drive with all of the errors popping up.

- Lexington Park, MD, USA